My phone will only charge upto 4%

my iphone 5 only charges up to the point when it turns on.
once on the charging stops ive tried different plugs iphone charger wires everything but it still only charges to 4%
any ideas why?

Sounds like bad battery or motherboard, take it to Apple and ask them to check it out.
Allan

Similar Messages

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    If changing out the charging unit and the cable doesn't work, bring the phone to Apple for evaluation

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  • My phone will not charge

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    Hey ricbow!
    I have a couple of articles for you that can help you troubleshoot this issue with your iPhone. First, here is an article that addresses your question specifically:
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    Verify that the outlet being used is working.
    Try another USB power adapter if available.
    If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
    Try another USB cable if available.
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Next, here is an article that will help you if you are having issues related to being unable to turn the phone on:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
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    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
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    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Take care, and thanks for visiting the Apple Support Communities.
    Cheers,
    Braden

  • IPhone 5 will only charge once dead

    Hey everyone, I've got an issue that I can't seem to find any forum posts about anywhere.
    My iPhone 5 will only charge once it is completely dead. If it is not, I get a message displaying "This accessory is not supported by this device," (or something along those lines), or nothing happens at all. Once it is completely dead, I can charge it, but if I take the charger out before it's fully charged it won't begin to charge again until it's dead. Even if I turn the phone off and charge it, it does not charge while off unless dead.
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    If changing out the charging unit and the cable doesn't work, bring the phone to Apple for evaluation

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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Ipod touch will only charge in docking station after 3.0 upgrade

    Prior to my recent (this week) upgrade to 3.0, my ipod touch could charge off of my desktop computer, my laptop, and my Apple USB wall charger adapter. That adapter is not the current version, but the prior model. Since I've done the upgrade, the ipod touch no longer recognizes it's attached to the adapter (and the wall outlet) or to the USB cable and computer. I am using the Apple supplied USB cable, so it is not a matter of using non apple equipment or Firewire. This week, it will only charge using a lamp that has a docking station. I've had the ipod touch about 4 months, and didn't have this issue until the 3.0 upgrade. Does anyone else have this problem and any ideas on how to fix it?

    If the iPhone has no problem with the same cable then
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    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

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    My sons iPod touch will only charge with computer. This has happened since update. Wall charger charges other iPods/iPhone. Restored to original defaults. And still does not work.

    I believe it started with the update prior to 5.1.1.  I just udated it to the 5.1.1, thinking it would resolve the problem.

  • My iPod touch 4th gen. Won't charge with a enercell charger that I've used since December. It will only charge with the apple USB cord that came with it. And even the takes it about 6 sec. To realize its charging. Help me fix this?

    My iPod touch 4th gen. Won't charge with a enercell charger that I've used since December. It will only charge with the apple USB cord that came with it. And even the takes it about 6 sec. To realize its charging. Help me fix this?

    Yes, I've been using it for months. And I can charge other devices with it. (my iPhone) but something weird just happened..... I kept on pluging it in the iPod and sometimes it would start to chàrge then sometimes it won't charge. Charges every time with the iPhone though.

  • My ipad 2 will only charge if the system is completely shutdown and it can take up too 7-8 hours to reach 100% 2 hours later I'm down to 12-13% what's wrong with it?

    My grandson's IPad 2 won't hold a charge. It will only charge when the system is completely shutdown and it can take up to 8 hours to reach 100%! he's only 5 so he uses it to watch netflixs and playing games but a couple of hours after finally getting a full charge the indicater is down to 12%-13%. Keeping the system plugged up while he's using it doesn't do any good its like its not even plugged up. What could be wrong? Any assistance would be appreciated! I brought the IPad 2 in 2011 and gave it to him in 2013 when I brought myself the IPad Air...so its really not that old to be acting up...

    Hi manisnana09,
    If you are having issues with charging and capacity on your iPad, you may find the following articles helpful:
    iPad: Charging the battery
    http://support.apple.com/kb/ht4060
    Apple - Batteries - iPad
    https://www.apple.com/batteries/ipad.html
    If you are still having issues, you may need to have your iPad serviced, or at least evaluated. You may find this page useful:
    Service Answer Center - iPad
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Regards,
    - Brenden

  • My 30-pin dock is connected to my lightning to 30-pin connector which is connected to my iPod touch 5g. But my iPod will only charge, and will not play music through my dock.

    My 30-pin dock is connected to my lightning to 30-pin connector which is connected to my iPod touch 5g. But my iPod will only charge, and will not play music through my dock, only through the iPod's internal speaker. Help please!

    Have you tried resetting both the iPod and dock? To reset the iPod, press and hold the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    To reset the dock, unplug it and plug it back in.
    B-rock

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