My phone will only show the apple icon and shut off.

My phone will only turn on for like 30 seconds, and then shuts off, and it won't sync to iTunes. When I took it to an AT&T store, they told me it just needed updated, but iTunes is not finding my phone when I plug it up. Does anyone know how to fix this problem?

Mine is doing the same thing - started two days ago. Yesterday it came back by itself literally whilst sitting on the table, but slow, finally returning to normal speed after about 3 hours, then locked and reverted to the apple symbol, where it's been for 24 hrs. Have tried all the things on the previous post's link. At a loss!!!!!

Similar Messages

  • HT4623 my phone will only show the apple icon for about 15 secconds and then goes dark. what do i do?

    what do i do?

    Sounds like you'll need to restore it via iTunes.
    http://support.apple.com/kb/ht1414

  • Phone got wet,now it's only showing the apple icon and sometimes connect to itunes

    3gs phone got wet,now it's only showing the apple icon alternating with connect to itunes

    You didn't connect it to your computer or to power, did you?
    Wipe it down, put it in a baggie with raw rice or new silica gel packets and set it in a cool, dry area, like a cupboard. Leave it there for 3 - 4 days.
    Take it out after this time, wipe it off, use a soft brush to wipe any rice dust from the dock connector, and connect it to your wall charger. Let it charge for at least 30 minutes and then Reset it while it is connected to power. May take several tries. If it revives fully charge it.
    If this does not work you can do an out-of-warranty replacement with Apple for $199 USD.

  • My ipod is only showing the Apple Icon and wont turn on past that. It also won't connect to my computer so I can't restore it. What Should I do? Should I go to an Apple store and have them take a look at it?

    I don't know what to do. It is only showing the apple icon. I've tried turning it on and off and it just stays on the icon. It also wont connect to my computer so I can;t restore it like I have been told to do. So should I take it into an apple store? Or is it a lost cause..??

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • HT201210 the screen on my ipod touch will only show the apple icon it will not turn all the way on

    the screen on my ipod touch only shows the apple logo.it will not shut off or turn all the way on and when plugged into itunes it will not allow the newest update

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My phone will only show the apple sign when i switch it on .... what do i do

    My phone wont start ... when i turn it on, i get the apple sign, it stays for about a minute, then the phone switches off again ... what do it do?

    Sounds like you'll need to restore it via iTunes.
    http://support.apple.com/kb/ht1414

  • HT1267 iphone only showing the apple icon I have done the home button with the sleep to restart it but it's not doing anything

    can't locate the serial number the phone only shows the apple icon I charged it. I will only show the apple icon?

    If you decide that you want to Restore the iPhone Firmware then. Open iTunes on computer, connect iPhone to computer with USB cable. Hold both home and power buttons for exactly 10 seconds, then release the Power button, keep holding the Home button for about another 20 seconds, until iTunes recognizes the iPhone in Recovery Mode. If the iPhone screen is black this is good. Restore the iPhone Firmware. If you get Recovery Mode but the iPhone shows the iTunes screen you can try to Restore, but if it fails, do the instructions again until you get Recovery Mode with black iPhone screen.

  • My ipod all of a sudden blacked out and now it only shows the apple icon. When i press the on/off or home button it still remains with the apple icon. I tried plugging it to my lap top and going to i tunes but it says there is an error in the device

    I was looking through my pictures and when i tapped to see a specific one my ipod blacked out. Now the screen only shows the apple icon and I cant go anywhere. I tried preshing the on/off and home button but it won't work. I even pressed both at the same time for 10 seconds and still nothing... I connected it to my lap top and went to my itunes account but it tells me that the device that i just plugged in has an error. I already tried plugging it back in several times and it still won't work. I don't know what else to do. I havn't had it for a whole year yet so its still insured to the apple company right? at least thats what I heard

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My phone is always charged and always on but when i make or recieve a call it shuts down after 2 mins and just shows the apple icon and after another 2 mins will restart, any ideas what is wrong?

    My phone is always charged and always on but when i make or recieve a call it shuts down after 2 mins and just shows the apple icon and after another 2 mins will restart, any ideas what is wrong?

    You may have to restore your phone to correct the problem.

  • My Ipad device is only showing the apple icon nothing else is happening..what's wrong

    How do I get my screen to come back on, it is only showing the apple icon.

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, if you have IOS-7, read this.

  • HT4623 My Iphone 4s just stopped during the latest update and now the screen show the Apple icon and an white bar beneath.  I can no longer get anything to work on the phone!!  Where to from here??

    My Iphone 4s just stopped during the latest update and now the screen show the Apple icon and an white bar beneath.  I can no longer get anything to work on the phone!!  Where to from here??

    You can not merge accounts.
    Apps are tied to the Apple ID used to download them, you can not transfer them.

  • HT201471 blank screen  only shows the apple icon.

    new update was download to my ipad 4th and now the screen is blank and only shows the apple icon.    ipad was charged.  not able to get anything up on screen.  anyone having issues after the lates update download?

    Your iPad is in recovery mode. 
    Follow directions to fix.
    http://support.apple.com/kb/HT1808

  • Ipod only showing the apple logo and will not do anything else. 1st GEN

    my ipod will only show the apple logo when plugged in to my computer i have a dell running xp but i have tried other computers and it will not do anything but show this symbol. my computer does not recognise that it is plugged in. ive tried the apple support fix-it but it does not do anything period. the buttons do not work when plugged in or not. the only thing it does is light up when plugged in. my other ipod works perfectly no problems so this leads me to believe that its not the computers i have used. just think the ipod has had it

    Mine did the same thing last week after trying to update it via wi-fi. I then spent 11 hours Sunday updating my itunes on the laptop then restoring my ipod. Now all it does is beep as if it is just plugged in and flash the white apple logo. It beeps constantly. My computer at first didn't recognize it, then it did but said I needed to unlock it,(since I can't get the home screen up, I can't.) and now it doesn't recognize it at all. I've tried both computers.

  • Will only show the apple logo thats it I can do noithing else

    my ipod only shows the apple logo and willl not do anything else how do i fix it?

    Try to Reset your device. 
    Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off that shows up first).

  • Wen I turn on the my macbook it only show the aple icon and it show like it looding sometink or searching for someting and it never open.

    wen I turn on the my macbook it only show the aple icon and it show like it looding sometink or searching for someting and it never open.

    May need to grab a micro usb cable and restore via iTunes
    http://support.apple.com/kb/HT4367

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