My phone will ring but when I get a text it only vibrates

my phone will ring but when I get a text it only vibrates my phone will ring but when I get a text it only vibrates even if I go into the settings and browse through the differnt tones it only vibrates

I took mine to the Genius Bar at Apple and it turned out to be a bug within the phone itself and since it was still under warranty, they replaced it for free.

Similar Messages

  • My phone will ring but when you answer there is no sound, no sound when ringing out either??

    my phone will ring but when you answer there is no sound, no sound when ringing out either??

    Hey dannibananny,
    Thanks for the question. I understand you are experiencing issues with the receiver on your iPhone 4. The following resource may help to resolve your issue:
    iPhone: Receiver and call audio quality issues
    http://support.apple.com/kb/ts5196
    Follow these steps to resolve the issue:
    1. Increase the volume during the call.
    2. Make sure nothing is blocking the receiver. If you're using a protective case or display film, remove it and try again.
    3. Make sure nothing is plugged into the headphone jack or the dock connector.
    4. Check the receiver opening to see if it is clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush.
    5. Try another location with better signal. If the audio issue happens only when on a call, it could be due to the location.
    6. If the iPhone is paired with a Bluetooth headset or a car kit, try turning off Bluetooth on your device. Learn more about troubleshooting Bluetooth connections.
    7. Restart the iPhone.
    8. Make sure your device is up to date.
    9. If the issue is not resolved after restoring the iPhone software, contact Apple Support.
    Thanks,
    Matt M.

  • Why can't I use my VTone I just purchased from Verizon Market as my phone ringer?  It game me an option to mark it as my default ringer but when I go to 'settings' it only gives me the same generic ringtones, how do i get my new ringtone to use?

    Why can't I use my VTone I just purchased from Verizon Market as my phone ringer?  It game me an option to mark it as my default ringer but when I go to 'settings' it only gives me the same generic ringtones, how do i get my new ringtone to use?

        I like to customize my phone with ring tones too! Let’s get this working for you.
    Did you purchase the ring tone on our website or on the phone?
    If it was purchased online the ring tone is sent to you in a message and you need to save the ring tone first http://bit.ly/PKUfUg and it is saved as a ring tone you can go in and set it as your default ring tone http://bit.ly/R5Xa4o.
    If the ring tone was purchased on the phone you just need to go into your ring tone to set it up http://bit.ly/R5Xa4o.
    Hope this is helpful. Keep me posted if you need further assistance.
    John B
    Follow us on Twitter @VZWSupport

  • HT4061 I cannot access my device. The screen is blank however it has power. The phone will ring but since the screen is blank i canot answer.

    I cannot access my device. The screen is blank however it has power. The phone will ring but since the screen is blank I cannot answer. It seems to be dead but has power?

    When restoring to factory defaults/new iPod fails to resolve a problem that indicates a hardware problem an an appointent at the Genus Bar of an Apple store is in order.
    Check your warranty coverage here:
    Apple - Support - Check Your Service and Support Coverage

  • How do i change my message settings so that when i get a text message only the phone number shows up - not the message?

    how do i change my message settings so that when i get a text message only the phone number shows up - not the message?

    settings - notification- message - show preview - OFF
    you can also select the alert type your want -banners or alerts

  • I have no sound when I go to my setting and try to pick an text alert? Also my volume buttons I mash them and it shows the bell but no bars bellow it.but when I get a text it works on and off?

    After I up dated my phone my volume wouldn't work when I went into my settings to choose an alert. When I got a text message it would work some times and sometimes it would cut off half way and sometimes it would just vibrate. Also my up and down buttons on the. Side of the phone wouldn't work right either the bell would come up but no bars bellow it worked?

    the sound works with music player and everything but just not when it rings or a message comes in
    Yes! I have the same issue on iPhone 5 !!! Also need help. I tried to reset and restore from backup, nothing helps.

  • When I get a message it only vibrates even though all sounds are on and when someone calls the sound works perfectly normal.

    when I get a message my iphone 4s only vibrates even though all sounds are on and when someone calls the sound works perfectly normal.

    Try a reset. To reset the iPhone, press and hold the home and sleep/wake buttons until you see the Apple logo (ignore the slide to power off prompt). If that doesn't work, perform a Restore via iTunes (from backup).

  • I've put my phone on silent and when it rings it's silent and doesn't vibrate which is what I want, but when I get a text it makes a beep noise but I want this to be silent too. How can I make it silent? Is there a way to do it without using the DND?

    I want my phone to be completely silent. If I flick it on to wilent it doesn't vobrate when it rings which is great and it doesn't vibrate when a message comes through. However, it does beep when a text comes through which I don't want, plus I don't know why it beeps as that isn't my normal text tone anyway. But I just want it to be silent.  I'm not too keen to use the DND function if I dont have too.

    Options for when an iOS device gets locked because of forgotten passcode:
    Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
    iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
    If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
    iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)
    If recovery does not work there's:
    DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
    How to put iPod touch / iPhone into DFU mode - http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/

  • My iPhone screen is frozen on white light (then goes to black).  I tried to reset with no luck.  The phone will ring but can't pick up a call.

    My iPhone screen shows only a white light when on, then goes to black. 
    I tried to reset, with no success, and I
    synced to computer again, with no luck either.

    Try to set it up as new device, explained here:
    How to back up your data and set up as a new device
    First without using the backup, in case it contains corrupt data.
    If it works after that, use the backup to restore from.

  • My iphone 4 will ring but I can not speak to the caller as when I turn the volume up or down my phone says ringer(headphones) on the display

    My iphone 4 will ring but when I answer it I can not hear the caller as my phone thinks I have earphones connected and if I receive a message it vibrates but does not give me any alert tone.I have reset my phone but nothing has changed

    Most likely faulty battery. Make Genius Appointment and take iPhone to Apple, battery diagnostic test by Genius takes less than 5 minutes.

  • Screen won't light up when I get a text?

    So today I updated my Galaxy S5 to Lollipop.
    Before I got this update, my phone would always light up and display a notification when I got a text message. But now after the update, it no longer does this.
    It's frustrating, because since I'm at school, I always keep my phone on silent. But now I can't see my phone screen light up when I get a text. Is there anyway that I can make it light up again?

        jenga11, you have a great device! I want to make sure that it is running like it should after the update. Are you using the default text message application that came on the phone or is it a 3rd party application from the Google Play Store? Please keep us posted.
    KevinR_VZW
    Follow us on Twitter @VZWSupport

  • I have a IPhone 5 and Iphone 5s. Both are set up with the same account ID and running IOS 8.0.2. When the phones are connected to the same Wifi at home, both phones will ring when someone call in to one of the phone.  Anyway to solve this problem?

    I have a IPhone 5 and Iphone 5s, each phone is activited with a different service provider. Both are set up with the same account ID and running IOS 8.0.2. When the phones are connected to the same Wifi at home, both phones will ring when someone call in to one of the phone.  Hence you do not know exactly which line the caller called.  If you answered using the wrong phone, then anyone calling the other number will not get through.  Anyway to solve this problem?

    Hey David Koh TP,
    Thanks for the question. It sounds like your devices are set up to use continuity together. Specifically, it sounds like you are signed into the same Apple ID in FaceTime, and have iPhone Cellular Calls enabled. To resolve your issue, simply disable this setting:
    Connect your iPhone, iPad, and iPod touch using Continuity
    http://support.apple.com/kb/HT6337
    Turn off iPhone cellular calls
    To turn off iPhone Cellular Calls on a device, go to Settings > FaceTime and turn off iPhone Cellular Calls.
    Thanks,
    Matt M.

  • I can't get my phone to ring. When a call comes in the phone vibrates. I have checked my settings

    I can't get my phone to ring. When a call comes in the phone vibrates. I have checked my [email protected]

    There should be a little switch on the top left side of your phone. It's the silent mode. If it's switched on, you will see an orange bar there. Switch it off, and you'll get your sound back.

  • I recently Updated my phone and my front camera stopped working its pitch black but still shows the icons on the screen but when i get off the app and get back on and flip the camera to my face view it works fine

    I recently Updated my phone and my front camera stopped working its pitch black but still shows the icons on the screen but when i get off the app and get back on and flip the camera to my face view it works fine

    Hi there Fgonzalez2015,
    You may find the camera troubleshooting steps in the article below helpful.
    Get help with the camera on your iPhone, iPad, or iPod touch
    You see a closed lens or black screen
    If you see a closed lens or black screen when you open the Camera app, try these steps:
    Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
    Force the app to close, then open the Camera app again.
    Restart your device, then open the Camera app again.
    If your device has a front and rear camera, try both cameras by tapping the camera swap icon . If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
    -Griff W.  

  • I restored my phone on iTunes, but when I did, all my info deleted and now it's my sister's old data. I tried to go back on iTunes and restore, but my original data isn't even an option. How do I get my old data back?

    I restored my phone on iTunes, but when I did, all my info deleted and now it's my sister's old data. I tried to go back on iTunes and restore, but my original data isn't even an option. How do I get my old data back?

    Before you did the resotore Via itunes you should of made a Back-up of your Data. But to be honest, i don't think that you would be able to get that stuff back.. Sorry mate

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