My phone won't connect to iTunes or let me download free apps..can someone help please??
Please help
Hi there Carli-Marie,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.
Similar Messages
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My itunes want let me download free apps its talking about my billing information!
My itunes want let me download free apps its talking about my billing information why?
Hello Deangelo,
Thank you for the question. It sounds like you do not want to add a credit card to your Apple ID.
I suggest updating your billing information to "None" using the steps in the section titled "Change your payment information on an iPhone, iPad, or iPod touch" in the following article:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
If you are not seeing the "None" option when updating your billing information, I recommend the following article:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Itunes Wont Let Me download anything On My Ipod Because i Was Charged For Something I Didnt Buy And Until I Pay For The Charge It Wont Let Me BUy Anything. What do i Do?
Contact iTunes
Apple - Support - iTunes - Contact Us -
I cannot find a link to Itunes 10.7 64-bit version. Can someone help please?
I am looking for the 64-bit version on ITunes 10.7. The download pages mentions the 64-bit installer but it's nowhere to be found.
Can someone assist please?Yes, because Windows 64 is a funny name for when it's 64-bit Thank you for the link and the sarcasm.
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i used this card called a 3v card which is a credit card you top up everytime you top up in selected shops you are given a reciept on this dare is all the information you need like cvv codes and exipiry dats and all that everytime you purchase a reciept your issued with new details i had 20 in my account bought a item off the icarbons for 13 euro so i had 7 left i said il purchase some apps for my ipod so i entred in all the details into my ipod i sucessfully bought items but now that the card is empty everytime i try and download a free app it says billing info wrong an rings me to the billing info page how can i fix this problem ?????
Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps). -
Itunes updated on my pc and laptop and now I cannot open the program on either one. Running Windows 7 on both. Error number 7 and R6034 continue to pop up. I have uninstalled (6 times) all of the Apple programs, rebooted, reinstalled, etc. as badgerfan1101 posted but cannot open it on either computer. I even did a restore to an earlier date with hopes that would solve the problem. Any other ideas? Been working on this for 4 hours
Hey gardenqueen1,
When you uninstalled and reinstalled iTunes, did you use this article?
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
If you haven't already done these steps, this section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Sincerely,
Delgadoh -
i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!
Hello AlexCornejo,
Thanks for using Apple Support Communities.
The screen you're seeing on your iPhone indicates it is in recovery mode. Now since the device is not appearing in iTunes on your PC, first follow the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
After following those steps, you should be able to restore your iPhone.
Take care,
Alex H. -
I have deleted all my videos songs and photos from my iphone 4 but when i connect to itunes it still shows 17gb free. how can I solve this issue without restore. Total storage of my iphone is 32 gb.
I don't see an issue, but if you mean why didn't you get most of your memory back you need to see what else is using storage. Go to Settings/General/Usage. Wait a bit for it to calculate storage allocation, then when it finishes you can see how much storage each app uses.
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I had this problem: "cannot connect to itunes" while trying to download an app so i went to the settings and i kinda messed it up that now i have not apps or itunes icon on my ipad! can anyone help me?
First, try a reset: hold down the home button along with the power button until you see the Apple, then let go.
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Hi! keep seeing this message on my computer, could not connected to the itunes store unknown error occurred (3212) can someone help please?
Perhaps try the Errors 3000 through 3999 section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Get three quarters of the way through recovery mode and then iphone goes back to "Connect to Itunes screen" can someone help please?
Delete the .ipsw file on the computer.
Put the device in DFU mode.
Restore as new, once the restore completes, then try restoring from backup. -
I entered my debit card for a app latter when I went to update all it asked password as usual then said sign in required took me to page sayin my card has been declined use alternate I don't have alternate but now it won't let me download free apps niether
Do you have enough funds in your bank account?
otherwise iTunes sometimes black lists card if there are too many fradulent purchases
Reason why they might black list a card is possibly you call in for alot of fradulent purchases
One more reason can be because iTunes does actually limit the amount you can change payment methods
Call AppleCare Phone support and have your call directed to iTunes Store
1-800-275-2273 -
My apple won't let me download free apps because of payment issue
Hello my apple App Store will not let me download free apps because of payment issue but all I download is free apps can some one help me please
Daddyashley wrote:
... because of payment issue ...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I cannot open itunes. When I try, a popup says I need quicktime 7.5.5 but I cannot download it. Can someone help??
Quicktime 7.5.5 can be downloaded from this link.
http://support.apple.com/downloads/#quicktime -
Hi! I can't save my projects to the creative cloud... When I try to upload them to the cloud it shows a message of no connection. I'm connected, so I don't know what to do, can someone help me?! I'm using Photoshop touch for iPad iOS 7 thanks!!!
No I was not!!! I had to answer a lot of questions after my first time at the cloud!!! Now everything is all right!!! Thanks a lot!!!!
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