My phone won't make or receive calls or send text messages after the iOS 8.1.1 update.

My phone will no longer make or receive calls and I can't text after upgrading to iOS 8.1.1. I've tried everything except chucking the phone out the window. Any ideas? I have reset it multiple times, turned it off and back on, reset the network settings, reset all settings, toggled the airplane mode switch, and done a complete factory restoration. What else is there to do? I can't get a new phone for another year.

My wife is having the exact same issue after updating to the new iOS 8.1.1 and we've tried all the same steps even restoring the phone as a new phone. We've contacted our service provider and they've told us to go to apple to potentially "remove" her serial number from their servers to allow it to work properly on the service we have. We are desperate as purchasing a new phone right now is not an option and she desperately needs her phone for work and life.
Iphone 5 8.1.1

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This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
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After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
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I cannot make or receive calls and text messages. I called my carrier and it isn't them. What can I do? Do I need to go to an Apple store?

the model is A1387...I can switch my service provider and keep the same number..not an issue...But why exactly is it happening with a new vodafone sim ??? i will try out airtel and loop mobile sim cards as well..
I have also contacted the vodafone technical department...may be its not a problem on their part..but they said they would like to look into it as this case is a first of its kind...they also told me that my old dolphin (mtnl) card would work on a diff band compared to the new vodafone / airtel/ aircel sim cards..!
If if doesnt work out ..i'll risk sending the phoen back to sydney for a replacement so that I can end up with a different model series! will have to wait another 2-3 months to get teh phoen back though!
thank you!

My phone won't make or receive calls or send text messages after the iOS 8.1.1 update.

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