My phone wont sync to my computer it says mobile account isn't active?

i have a new computer ,windows 7 and my iphone wont sync with itunes. It says mobile device is not active? help please.

Unplug iPhone from the computer.
In iTunes, go to EDIT - PREFERENCES - DEVICES
Delete all backup(s). [Another backup will be made the next time you sync your iPhone]
Click on 'Reset Sync History'
Click OK and Close iTunes.
Connect your iPhone with iTunes and sync.
Hopefully, this should resolve the issue.

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