My phone wont sync to my computer it says mobile account isn't active?
i have a new computer ,windows 7 and my iphone wont sync with itunes. It says mobile device is not active? help please.
Unplug iPhone from the computer.
In iTunes, go to EDIT - PREFERENCES - DEVICES
Delete all backup(s). [Another backup will be made the next time you sync your iPhone]
Click on 'Reset Sync History'
Click OK and Close iTunes.
Connect your iPhone with iTunes and sync.
Hopefully, this should resolve the issue.
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Try re asking your question again, not sure what you problem is.
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Hello j976rna,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you get an error that the activation server is unavailable, please follow the steps outlined below.
If your carrier provided a SIM card, make sure it's in your iPhone.
Restart the iPhone.
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Try connecting to a known-good Wi-Fi network if you can't activate using a cellular data connection.
Try connecting to iTunes if you can't activate using Wi-Fi.
Restore the iPhone.
Check the system status for iOS Device Activation. If the iOS Device Activation status isn't green, try activating your iPhone later.
If you receive an alert message when you try to activate your iPhone, place the iPhone in recovery mode and perform a restore. If you still can't complete the setup assistant due to an activation error, contact Apple for assistance.
If you're asked to enter a password to proceed with activating the iPhone, Activation Lock might be enabled as part of Find my iPhone.
Get help activating your iPhone - Apple Support
Cheers,
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Tried to do upgrade and lost everything but contacts. Phone wont sync with computer. Do I need to register it as a new iphone?
You should copy everything from your old computer to your new one, then sync.
The iphone will sync with one computer at a time. Syncing to another will indeed erase the current content and replace with content from the new computer. -
When i first synced my iphone it synced around 3000 photo's. It now wont ley me sync my phone at all as i need the new ios version but because of the photo's i dont have enough space but i cant delete the photo's because my phone wont sync. HELP PLEASE!!
Use iPhone as designed. Like any digital camera, download your photos to your computer and delete from the iPhone to create space required for iOS upgrade.
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When I sync my iPhone to my Mac computer the items that I have put in my phone iCal sync to the computer, but the items that I have entered on my computer iCal do not sync to my phone. How do I fix this?
look here
http://www.apple.com/support/ical/ -
I Authorize my apple 4s in to my computer,but my phone non syncing to my computer, the warning message is , the phon colld not synced because this computer is no longer autherise for purchased item that are on this iPhone., wat i do??
Well Authorize the Computer...........
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I have a ipod touch 5g. The music wont sync from my computer to it and music downloaded on my ipod won't synce to my computer. How do I fix it?
Only iTunes purchased music can hava a cloud icon and then only if the music was purchased with the account listed in Settings>iTunes and App Store on the iPod.
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
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I have just activated my Micro Sim (Australia) and am trying to Sync to get started. However, the phone wont sync and will only let me use it for emergency calls. There is only one small bar that is registering for service, but my Mobile service provider (TPG) says everything is OK from their end. So two Qs: Why is there no service on my IPhone and is this the reason why it wont allow me to get started and set up?
Hey thanks for your reply Lawrence, but have solved the problem. I just needed to adapt ITunes for what I needed it for.
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My phone wont sync a new playlist
Since i updated to the new iox my phone wont sync with new playlists. how do i do it? need it done by midnight!
If you are syncing manually, you'll need to manually drag this playlist over and onto your iPhone from under Devices in the left hand pane of iTunes.
Apps can not be managed manually. You'll need configure them to sync to your iPod. See this article for more instructions and information.
Syncing and arranging apps from the App Store
B-rock -
my iphone 5 is stuck in recovery mode after trying to update it and know it wont sync to my computer to fix it.... help
Hello richardayoub1,
Thanks for using Apple Support Communities.
If your iPhone is in recovery mode, you will need to restore it with iTunes.
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Take care,
Alex H. -
I'm trying to sync a playlist onto my phone through the computer and it says my device is already synced with another computer with my iTunes account. It only lets me cancel or it gives me the option to erase my contents and sync. Wondering how to get my device from the other computer especially since I don't even know what computer it's connected to.
At some stage is is likely to have been connected to another computer's iTunes. It is now linked to that computer's library and iPhones can only be associated to one library at a time. Linking to a different one requires wiping the phone.
If you used the phone with another computer you owned you can transfer the iTunes library from that computer to this one and the phone will still be syncing with the same library it was before.
If all there is on the phone are items which can be backed up to iTunes and purchases which can be transferred you could do that, then wipe the phone and sync them back. -
My iPad wont sync to my computer but will sync to other computers.
Like the title says, my iPad wont sync to my computer but will sync to my bother's mac and my windows laptop.
First off, an iPad is designed to sync with only one computer. Syncing with a second computer erases everything synced from the first computer.
What exactly are you trying to accomplish? What happens when you try and what, if any, error messages do you receive? Do you have iTunes 11.1 or later on the computer you want to sync with? -
I recently bought a macbook and im trying yo sync all my 2600 photos to it but my phone is synced to another computer in another country which i cant access!! Will i loose all my photos or is there any other way of keeping them and uploading to my new mac?????
Hi jonnywilson78!
Here is an article that will instruct you on importing your photos from your iOS device to your new computer:
iOS: Importing personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
Thanks for using the Apple Support Communities. Have a good one!
-Braden
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