My phone wont turn off

does this new 4.3 update have anything to do with that? any one else having problems?

what if you push the home button and power button?

Similar Messages

  • Phone wont turn off

    When i charge my Nokia lumia 520 i switch it off but it automatically turns on again when its on charge. Is this normal or a fault?
    Solved!
    Go to Solution.

    boarderguy wrote:
    FARBY and RAYKISS..... thank you very much for the help. really put my mind at rest. silly question but when the phone is new should it have a temp screen protector onit and should the phone box be sealed ?
    Normally, a new phone would come in a sealed box and have a temporary screen protector. However, my 920 didn't have either nor did my wife's 620 either. Other people have reported that their Lumia phones didn't come with a screen protector either. So, it would seem that Nokia don't bother with these things any longer.

  • My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!

    My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!
    & it keeps trying to turn on but it wont . like the apple logo pops up for a minute , then turns off.

    Had exact same problem. Rang Apple support and various apple repairers. All of them said in effect, too bad, you'll have to lose everything since your last backup. It's a work phone with very important stuff on it and the latest backup was on a computer that had a virus. Convergence of crap :/
    Happened to talk to a friend who said to try replacing the battery. Did that. Problem fixed. All data saved.
    To all Apple support people: rather than say 'once it's in recovery mode you lose all data' try saying 'replace your battery and see if that works first'!!!!

  • My phone just turned off by itself now it wont turn back on, iv conected it to the computer but it still wont show anything on the screen?

    my phone just turned off by itself now it wont turn back on, in connected it to the computer but still nohting happens on the screen?

    Im afraid that my phone might have died ;(   it went off by itself  with no reasons, it wasnt exposed to any liquids or anything, it just went off   This is sad
    I hope there is a solution for this

  • I have an upgrade in 2 weeks but my phone just turned off and wont turn back on, can i get an early upgrade?

    i have an upgrade in 2 weeks but my phone just turned off and wont turn back on, can i get an early upgrade?

        Hello hazelrose,
    What an unfortunate situation! I'm sorry to hear that your current phone has stopped working. Let's see if we can find an option for you. What make & model phone do you have? Do you happen to have the extended warranty or insurance on your device?
    Thank you,
    MichelleH_VZW
    Follow us on Twitter @VZWSupport

  • I tried to restart my phone but it is stuck and wont turn off

    My phone didnt want to sync, I was getting a message that Itunes was unable to sync data, so restarted the computer  and I got same massage. Then I tried to  to restart the phone but it has been 15minutes and still wont turn off. Please help!!!!!

    Hey Hollyw0od99,
    Thanks for the question. I understand that you are experiencing issues with your iPhone. The following resource may provide a solution:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Thanks,
    Matt M.

  • HT201210 phone is frozen, wont turn off, wont restore

    my i phone 5 is frozen wont turn off or restore. shows a pic of the i phone symbol and the cord to connect. i have tried many time to restore via i tunes wont do anything

    See this discussion: https://discussions.apple.com/thread/5269891

  • I have tried to update my iphone 4 but now it has frozen on the apple sign with a bubble underneath, it wont turn off or do anything?? during the update an error message of 1603 came up but asked if i wanted to continue , which i did , help!!

    I have tried to update my i phone 4 to version 5, but it came up with the error message of 1603 during , and asked if i wanted to continue which i did , but it has now frozen with the apple logo on the front and a bubble underneath it?? it wont turn off , sync or do anything??? help???

    See here - http://support.apple.com/kb/TS3694#error1603

  • My phone suddenly turned off and won't turn back on.

    My phone went off without warning and I can't get it to turn back on.  Whay would this have happened and how can I fix it?

    razmee209 is right, if your iPhone has stopped responding like wont turn OFF or ON. touch screen wont respond, do that 2 button reset (hold the sleep/wake button and home button until you see the Apple logo).

  • My 4s camera flash light wont turn off and camera is not working

    my 4s camera flash light wont turn off and camera is not working

    Hello there, Shantae2231.
    You may just want to try resetting your phone per the instructions in this Knowledge Base article (There is no data loss by performing this step):
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Lumia 1020 focus assist light wont turn off

    lumia 1020 focus assist light wont turn off. i've done a hard reset and a soft reset. ive also drained the battery but the little round light continues to be turned on .
    i checked and it looks like ive still got warranty from nokia. will they still honour the warranty if ive updates the software?

    I have the same problem, I tested everything, hard reset, soft reset, using recovery tool to back to Cyan version, still the light is ON..  what is tyhe problem, it is ridicolous that Microsoft/ Nokia do not give an answer to this problem as many users have the same problem........
    tiny_chef wrote:
    Hi, alekswithkz. Just to verify, when you say hard reset, do you mean: Settings>About>Reset? If yes, you can try to download and use the Nokia Software Recovery Tool before considering sending the phone for repair.
    http://www.nokia.com/us-en/support/software-recovery/
    Note: The link is from Nokia US. If you are in another country, feel free to download the app from your local Nokia website.
    If the issue remains, it's best to have it examined by an authorized Nokia technician. This will also determine if the repair will be covered under warranty. Warranty period starts on the date of purchase. Please bring your receipt for warranty verification.

  • My voice over wont turn off!

    My voice over wont turn off, awhile ago it completely turn it off but taken it off my triple click, and it has randomly turn on, I've tried turning my phone off and on but it won't turn off I really need some help -.- plus when I go on to setting the general it will not let me scroll down! I can't do anything on it I can't slide across scroll up or down! So therefore I can't click on accessibility! Help. 

    Swipe with 3 fingers to scroll.

  • My iPhone is stuck in recovery mode, it wont turn off and itunes doesn't recognize my device

    my iPhone is stuck in recovery mode, it wont turn off and itunes doesn't recognize my device

    You'll have to put your phone in DFU mode and restore.  Search this forum to find instructions on placing your phone in DFU

  • Iphone 4s wont turn off

    OK so I was watching a TV show and I noticed my wifi wants working on the screen (it was on 4G) . So i thought, why not restart it so maybe it will work again, thinking nothing of it. I held the button for well over 30 seconds and still nothing. What do I do. I already had problems on my phone (it would randomly turn off and I would have to reset it by holding the power button and home button for 10 secs). But not that problem is not happening anymore. So almost like a trade off, but it is worst. So it wont turn off and the wifi wont work. Any suggestions would b

    Use Assistive Touch until you can have the iPhone evaluated for Warranty Coverage fix.
    Settings App>General>Accessibility>Assistive Touch>Turn it ON.
    Use the new screen White Button, select Device>touch Lock Screen, this will turn OFF Screen.
    If you touch and hold the Lock Screen button for 3 seconds it will give you the "slide to power off" slider so you can turn OFF your iPhone. To turn iPhone back ON, connect to Wall Charger or USB.

  • Voice over wont turn off on iphone 4s after ios 8. Update

    Voice over somehow got turned on after the ios 8 update and when i go to double tap and turn it off it wont turn off it just turns right back on

    Hi,
    Just share with you guys, i having the same issue on iPhone 5. Using the iTunes to turn off the VoiceOver had fixed the issue for me.
    Hope this helps.
    iTunes 11 for Windows: Accessibility features for iPod, iPhone, and iPad
    Cheers,
    Wayne

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