My phone wont turn on ive tried holding the sleep and home button and nothing happened help?
i turned my phone off and it wont turn on ive tried holding the sleep and home button and nothing happened...i plugged it in to my computer and i didnt connect to itunes help
The two first choices are to reboot by holding both the power and home buttons until the apple logo appears, that can take up to half a minute. If that does not work, then more drastic is to restore using the recovery mode to connect to a computer running iTunes, described in http://support.apple.com/kb/HT1808 and summarized as:
Similar Messages
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my ipod touch 4th generation 32gb will not turn on ive tried holding the on/off button for more than 10 seconds and still there is no response i have tried this over several days and nothing is working - i have checked the charger and also have tried charging from the laptop so this isnt the problem - please help as i have not been able to use it fr ages
Try here:
iPod touch: Hardware troubleshooting
Also try placing the iPod in recovery mode and then try to restore via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
i need help with my ipad mini it wont turn on i have helled the home button down and the sleep button together and nothing is happening
What happens if you plug it in to charge?
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I need to know how to rest my iPod when it won't conner to iTunes and says its disabled.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
My iPod touch 5th Gen. wont start up past the apple logo,ive tried holding the power button and the home button,and it wont start up. What do I do?!?!
Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPhone 4 wont turn on, It wont go passed the charging icon and then when I take the charger out it says it needs charge. Its not the charger as iv tried several and holding lock and home button doesnt work please help!!!!!
Hello there, Conorjl7.
The following Knowledge Base article provides some good, practical steps for troubleshooting issues with charging:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I have assisive touch so I cannot use power button on top but my phone wont turn on I tried plugging it in and pressing the home button but nothing is working?
please help- Connect to computer and it it shows in iTune restore via iTunes
- Then try letting the battery fully drain. After charging for an hour try the reset (both buttons) and connecting to computer and restore. -
PHONE WONT TURN ON! TRIED EVERYTHING! HELP!
Okay, so today i was looking up places on google maps when my phone froze. Frustrated i waited until it unfroze.. which eventually it did.. then i turned the sleep on/off button and when i tried to turn it back on it never came back on. When i came home i tried putting it on the charging dock, that didn't work so i plugged the cord into my computer and even held the home button while i put it in the dock. still nothing! its like dead.. it was on full battery before so idk what happened! im dying without this thing! any suggestions on what to do?!!!!!!!!!!!!!!!!!!!
try holding down the home button and power for about 15 secs. or plug into itunes and try to restore. last, bring it to apple. did you hack yours?
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My iphone is frozen on my face book screan and no buttons will work. Ive tried holding the lock and the home button but they wont work. Also my lock button is broken so i have to use assesive touch
You've got three options: 1. Take your phone to an Apple store & do an out of warranty replacement...cost is US $149 ~ $229, depending on iPhone model; 2. A third-party repair shop ~US $50 or so; 3. "Try" restoring your phone in iTunes.
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Apple has a problem and the cant solve it. I had some very important call but this new iphone just shut down on me and wont turn on i tried everything u can find in apple support nothing works for me. Anyone know what i can do?
I would instead say you have a problem since nearly all IPs work as advertised. IF you do have a bad phone, take it into an Apple store and get a replacement. Hope you didn't jailbreak your phone though as Apple probably will tell you, you broke it, you fix it.
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Ipod not turning on even when hold the sleep and home button?
i have charged it for a while nothing happened. Tried the sleep and home buttons, still nothing.
Try restarting instead of resetting...
Press and hold the On/Off Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
More help here > iPod touch Troubleshooting Assistant -
My daughter tried to play the My Horse game on her Ipod touch that she got for Christmas and when she opened the game it said something about sending "push notifications" and gave the choice of "don't allow" or "ok"...we chose "don't allow". After that the screen went white and now we cannot get the Ipod touch to respond to anything. I tried holding the sleep/wake button to try to restart it and it doesn't seem to work. Any suggestions to get this device working again???
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If that doesn't work, try a Restore:
From iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.
There's more that you can do. Post back if none of the above solves the problem.
By the way, I always allow "push." That allows the app developer to "push" information to your device rather than waiting for you to ask for it. However, "don't allow" shouldn't cause the problem that you're experiencing. -
My Ipod touch 8gb will not turn back on no matter what i do i have tried just the power button, the power button and home button, and connecting it to the computer and the battery wasn't close to being dead non of them work what do i do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iphone screen has gone completely blank I have tried holding down both the sleep and home buttons and nothing has happened and I have tried to connect it to my laptop but itunes will not recognise, what can I do ?
have you tried charging the device ?
if so and it still does not work you can try a Forced Recovery..
by holding the HOME button down and plugging it into your computer at the same time..
http://support.apple.com/kb/HT1808 -
My Iphone 5 has completly stopped working, have tried holding the sleep wake buttons etc but still no responce, there is an apple icon that appears but it then just goes agsin, any ideas.
see here
http://support.apple.com/kb/HT1808
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