My photos will not sync with itunes after recent software download - any suggestions

Hi
I recently downloaded a software update - version 4.3.3.
Now when I try to view my photos - i cannot.
I have tried to sync but an error message comes up saying the iphone cannot be synced as the required file cannot be found.
Similaneously a message appears ont he ophone stating high resolution images synced via itunes are missing and to connect to itunes and synce to view
I've contacted Apple - they say my "90 day" free support has expired (by about a week) and for assistance it will cost €25 for the phone call...
can anyone assist me please???
thank you
Graham

I'd try updating to version 11.1.5.5:
http://www.apple.com/itunes/download/
If you're already at version 11.1.5.5 (or the update didn't help with the recognition trouble), try the procedure in Cerbu's post:
Re: sync problem
... or try section 5 from the following document:
TS1538: iOS: Device not recognized in iTunes for Windows
... but if you still have the same recognition troubles, try a complete uninstall/reinstall of both iTunes and all related software components, as per the instructions from the following troubleshooting document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

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