My Photoshop and Bridge CS6 is getting spastic ( long waits when I back out of a folder, etc. ) Is it still OK to deactivate and reinstall?
My Photoshop and Bridge CS6 is getting spastic ( long waits when I back out of a folder, etc. ) Is it still OK to deactivate and reinstall?
First, have you tried resetting your Preferences? It does fix a lot of problems.
Photoshop:
If you need a quick and dirty way to restore your preferences, here's a way you can do it using a keyboard shortcut on launch:
Windows - CTRL-SHIFT-ALT immediately after you double-click the PS icon.
Macintosh - CMD-SHIFT-OPTION immediately after you double-click the PS icon.
Bridge:
Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.
Similar Messages
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When opening Bridge (CS6) I get the following message: "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation" I tried and after selecting purge cache it does not allow me to select OK. Also Bridge keeps saying "Building Criteria" with the spinning wheel and nothing happens. I tried uninstalling and reinstalling to no avail. Please help:)
Maybe a Preferences reset can help:
Numerous program settings are stored in the Adobe Bridge preferences file, including display, Adobe Photo Downloader, performance, and file-handling options.
Restoring preferences returns settings to their defaults and can often correct unusual application behavior.
Press and hold the Ctrl key (Windows) or the Option key (Mac OS) while starting Adobe Bridge.
In the Reset Settings dialog box, select one or more of the following options:
Reset Preferences
Returns preferences to their factory defaults. Some labels and ratings may be lost. Adobe Bridge creates a new preferences file when it starts.
Purge Entire Thumbnail Cache
Purging the thumbnail cache can help if Adobe Bridge is not displaying thumbnails properly. Adobe Bridge re-creates the thumbnail cache when it starts.
Reset Standard Workspaces
Returns Adobe predefined workspaces to their factory default configurations.
Click OK, or click Cancel to open Adobe Bridge without resetting preferences. -
Illustrator and Bridge CS6 don't launch in Mac 10.8.5
Recently, when I try to run Illustrator and Bridge CS6, my mac doesn't let me do while initializing (it shows a splash) and gives me "Adobe Illustrator CS6 quit unexpectedly". I can run Acrobat, InDesign, and Photoshop (package of CS6 design standard). It was working about a month ago.
I already tried to uninstall/reinstall Illustrator, delete preferences and font caches, changing version among 16.0.0-16.0.4, and downgrade Java SE from 1.7.? to 1.6.0_65. I haven't installed any plug-ins yet. Also, I haven't upgraded to Marvericks.
Here is Console messages and actual error log.
Can anyone help me?
----- Console -----
Nov 1 12:59:18 nori com.apple.launchd.peruser.502[182] ([0x0-0x184184].com.adobe.illustrator[5604]): Job appears to have crashed: Abort trap: 6
Nov 1 12:59:18 nori ReportCrash[5607]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Nov 1 12:59:19 --- last message repeated 1 time ---
Nov 1 12:59:19 nori ReportCrash[5607]: Saved crash report for Adobe Illustrator[5604] version 691 (16.0.4) to /Users/nnakata/Library/Logs/DiagnosticReports/Adobe Illustrator_2013-11-01-125919_nori.crash
Nov 1 12:59:19 nori ReportCrash[5607]: Removing excessive log: file://localhost/Users/nnakata/Library/Logs/DiagnosticReports/Adobe%20Illustrator_2013-11 -01-091410_nori.crash
----- Log -----
Process: Adobe Illustrator [5604]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 691 (16.0.4)
Code Type: X86-64 (Native)
Parent Process: launchd [182]
User ID: 502
Date/Time: 2013-11-01 12:59:18.052 -0700
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff889e2212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8306fb24 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff830b3f61 abort + 143
3 libgcc_s.1.dylib 0x000000010919ce86 uw_init_context_1 + 134
4 libgcc_s.1.dylib 0x000000010919d877 _Unwind_Resume + 55
5 com.adobe.illustrator 0x000000010089b576 0x100000000 + 9024886
6 com.adobe.illustrator 0x00000001008e1831 0x100000000 + 9312305
7 com.adobe.illustrator 0x0000000100a8fdde 0x100000000 + 11075038
8 com.adobe.illustrator 0x000000010098df4e 0x100000000 + 10018638
9 com.adobe.illustrator 0x0000000100991617 0x100000000 + 10032663
10 com.adobe.illustrator 0x000000010099363e 0x100000000 + 10040894
11 com.adobe.illustrator 0x0000000100705feb 0x100000000 + 7364587
12 com.adobe.illustrator 0x00000001008487ce 0x100000000 + 8685518
13 com.adobe.illustrator 0x0000000100704a90 0x100000000 + 7359120
14 com.adobe.illustrator 0x00000001006f4d04 0x100000000 + 7294212
15 com.adobe.illustrator 0x0000000100163528 0x100000000 + 1455400
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff889e2d16 kevent + 10
1 libdispatch.dylib 0x00007fff8b452dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8b4529ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff889e26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83070f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff83070ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8305b191 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff889e26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83070f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff83070ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8305b191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102edccfb AGMInitialize + 3255535
3 com.adobe.AGM 0x0000000102eddafc AGMInitialize + 3259120
4 com.adobe.AGM 0x0000000102ee4d8b AGMInitialize + 3288447
5 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbfe5d8 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfe600 rsp: 0x00007fff5fbfe5d8
r8: 0x00007fff70d72278 r9: 0x00007fff5fbfe4a0 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x000000010089b576 r13: 0x00007fff5fbfea30 r14: 0x00007fff70d73180 r15: 0x0000000000000000
rip: 0x00007fff889e2212 rfl: 0x0000000000000206 cr2: 0x00007fff70d6bff0
Logical CPU: 0
Binary Images:
0x100000000 - 0x101876fef +com.adobe.illustrator (691 - 16.0.4) <69AF39E9-A928-8769-94DE-AC579EB0FD84> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101ab9000 - 0x1027feff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102811000 - 0x10287ffef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028d3000 - 0x1028d5fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028da000 - 0x102937ff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.690) <577BD19B-B362-35B4-6020-2F038DEA5877> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x10295e000 - 0x1029c3ff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.690) <0298BED7-3107-5330-292B-D7BAA1326B8E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1029f1000 - 0x1029f1ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.690) <5DB43D6A-1CA5-CD74-C2B9-5B02AAC809FD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029f5000 - 0x102b6efff +com.adobe.ACE (AdobeACE 2.19.18.20990 - 2.19.18.20990) <48C7C467-93A7-F609-1083-D0DD3C0B8988> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b81000 - 0x103189fff +com.adobe.AGM (AdobeAGM 4.26.20.20990 - 4.26.20.20990) <8F9BD5CF-287E-9EF1-926D-728359878CAC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x103225000 - 0x103267ff7 +com.adobe.ARE (AdobeARE 1.5.02.20990 - 1.5.02.20990) <2FF36232-F715-2228-ACC0-BABFC0D6F779> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x10326f000 - 0x103369fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
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0x7fff82cbc000 - 0x7fff82cbcfff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff82d7b000 - 0x7fff82d7ffff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff82d84000 - 0x7fff82dabff7 com.apple.PerformanceAnalysis (1.16 - 16) <96A89CD5-16E9-37CA-8740-22B5DB5A4679> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x7fff82dac000 - 0x7fff82db7fff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
0x7fff82dbf000 - 0x7fff82e91ff7 com.apple.CoreText (260.0 - 275.17) <AB493289-E188-3CCA-8658-1E5039715F82> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff82e97000 - 0x7fff83045fff com.apple.QuartzCore (1.8 - 304.3) <F450F2DE-2F24-3557-98B6-310E05DAC17F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff83046000 - 0x7fff83053fff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff83054000 - 0x7fff83058fff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff83059000 - 0x7fff83059fff com.apple.Carbon (154 - 155) <CC5AA589-242E-3BE1-B776-7D4FFD93D0C1> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8305a000 - 0x7fff83126ff7 libsystem_c.dylib (825.40.1) <543B05AE-CFA5-3EFE-8E58-77225411BA6B> /usr/lib/system/libsystem_c.dylib
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0x7fff83185000 - 0x7fff831b0fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff831b1000 - 0x7fff832d1fff com.apple.desktopservices (1.7.4 - 1.7.4) <ED3DA8C0-160F-3CDC-B537-BF2E766AB7C1> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x7fff832de000 - 0x7fff833dbfff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
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0x7fff833e1000 - 0x7fff833f5fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x7fff833ff000 - 0x7fff83401ff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x7fff83402000 - 0x7fff83402fff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff83403000 - 0x7fff83422ff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x7fff83456000 - 0x7fff8345dfff libGFXShared.dylib (8.10.1) <B4AB9480-2CDB-34F8-8D6F-F5A2CFC221B0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x7fff83460000 - 0x7fff83525ff7 com.apple.coreui (2.0 - 181.1) <83D2C92D-6842-3C9D-9289-39D5B4554C3A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff835da000 - 0x7fff835deff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x7fff845fa000 - 0x7fff84628ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff84b61000 - 0x7fff84b62ff7 libSystem.B.dylib (169.3) <0B1822D7-C557-3ED8-8DA8-E6F4CE99BC6C> /usr/lib/libSystem.B.dylib
0x7fff84b63000 - 0x7fff84c20ff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x7fff84d7b000 - 0x7fff84d9dff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff84da8000 - 0x7fff84ddefff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff84ddf000 - 0x7fff84de2fff libRadiance.dylib (851) <C317B2C7-CA3A-329F-B6DC-7CC33FE08C81> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff84f6f000 - 0x7fff8510afef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x7fff85165000 - 0x7fff85196ff7 com.apple.DictionaryServices (1.2 - 184.4) <FB0540FF-5034-3591-A28D-6887FBC220F7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x7fff8520a000 - 0x7fff8520afff com.apple.vecLib (3.8 - vecLib 3.8) <6CBBFDC4-415C-3910-9558-B67176447789> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff85246000 - 0x7fff85247ff7 libsystem_sandbox.dylib (220.3) <B739DA63-B675-387A-AD84-412A651143C0> /usr/lib/system/libsystem_sandbox.dylib
0x7fff85248000 - 0x7fff8524afff libquarantine.dylib (52.1) <143B726E-DF47-37A8-90AA-F059CFD1A2E4> /usr/lib/system/libquarantine.dylib
0x7fff8524b000 - 0x7fff852e5fff libvMisc.dylib (380.10) <A7F12764-A94C-36EB-88E0-F826F5AF55B4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff85607000 - 0x7fff85608fff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff85609000 - 0x7fff85689ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <39B53565-FA31-3F61-B090-C787C983142E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x7fff85714000 - 0x7fff8571dff7 com.apple.CommerceCore (1.0 - 26.2) <AF35874A-6FA7-328E-BE30-8BBEF0B741A8> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x7fff859ba000 - 0x7fff859e4ff7 com.apple.CoreVideo (1.8 - 99.4) <E5082966-6D81-3973-A05A-38AA5B85F886> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff859e5000 - 0x7fff85af0fff libFontParser.dylib (84.6) <96C42E49-79A6-3475-B5E4-6A782599A6DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x7fff85af8000 - 0x7fff85afcfff libCGXType.A.dylib (333.1) <16625094-813E-39F8-9AFE-C1A24ED11749> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff85c29000 - 0x7fff85e13ff7 com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff85e14000 - 0x7fff85e14fff libOpenScriptingUtil.dylib (148.3) <F8681222-0969-3B10-8BCE-C55A4B9C520C> /usr/lib/libOpenScriptingUtil.dylib
0x7fff85e3b000 - 0x7fff85e3cff7 libdnsinfo.dylib (453.19) <14202FFB-C3CA-3FCC-94B0-14611BF8692D> /usr/lib/system/libdnsinfo.dylib
0x7fff85e3d000 - 0x7fff85e54fff com.apple.CFOpenDirectory (10.8 - 151.10) <F7AD9844-559A-366E-8192-BB4FCF9EE7A3> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x7fff85eaf000 - 0x7fff85ebafff com.apple.CommonAuth (3.0 - 2.0) <1CA95702-DDC7-3ADB-891E-7F037ABDDA14> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff85ebb000 - 0x7fff85fb0fff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x7fff863ee000 - 0x7fff863eefff com.apple.Accelerate (1.8 - Accelerate 1.8) <878A6E7E-CB34-380F-8212-47FBF12C7C96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff86428000 - 0x7fff86434fff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x7fff8645e000 - 0x7fff864a1ff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff866fc000 - 0x7fff86b19fff FaceCoreLight (2.4.1) <DDAFFD7A-D312-3407-A010-5AEF3E17831B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x7fff86bab000 - 0x7fff86bf5ff7 libGLU.dylib (8.10.1) <6699DEA6-9EEB-3B84-A57F-B25AE44EC584> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff86c32000 - 0x7fff86c88fff com.apple.HIServices (1.20 - 417) <BCD36950-013F-35C2-918E-05A93A47BE8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x7fff86c89000 - 0x7fff86ca8ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff86f59000 - 0x7fff87350fff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x7fff87351000 - 0x7fff875f5ff7 com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x7fff87852000 - 0x7fff87860ff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff87861000 - 0x7fff8786cff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff8786d000 - 0x7fff87884fff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x7fff87885000 - 0x7fff8788bfff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8788c000 - 0x7fff87898fff libCSync.A.dylib (333.1) <319D3E83-8086-3990-8773-872F2E7C6EB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff87899000 - 0x7fff878abff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x7fff878ad000 - 0x7fff87a22ff7 com.apple.CFNetwork (596.5 - 596.5) <22372475-6EF4-3A04-83FC-C061FE4717B3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff87a23000 - 0x7fff88650fff com.apple.AppKit (6.8 - 1187.40) <F12CF463-6F88-32ED-9EBA-0FA2AD3CF576> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff886b5000 - 0x7fff889ccff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <1E567A52-677F-3168-979F-5FBB0818D52B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x7fff889cd000 - 0x7fff889cfff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x7fff889d0000 - 0x7fff889ebff7 libsystem_kernel.dylib (2050.48.12) <4B7993C3-F62D-3AC1-AF92-414A0D6EED5E> /usr/lib/system/libsystem_kernel.dylib
0x7fff88abb000 - 0x7fff88abdfff com.apple.securityhi (4.0 - 55002) <A91F8981-ECB6-3B65-A7BA-8DCBD9CCE3D5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x7fff88abe000 - 0x7fff88b15ff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x7fff88dab000 - 0x7fff88e2cfff com.apple.Metadata (10.7.0 - 707.12) <69E3EEF7-8B7B-3652-8320-B8E885370E56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x7fff88e85000 - 0x7fff88eadfff libJPEG.dylib (851) <64A3EB03-34FB-308C-817B-6106D1F4D80F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff88f0c000 - 0x7fff88f19ff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff88f27000 - 0x7fff88f29fff libCVMSPluginSupport.dylib (8.10.1) <F0239392-E0CB-37D7-BFE2-D6F5D42F9196> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x7fff88f2a000 - 0x7fff88f31fff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x7fff88f32000 - 0x7fff88f81ff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x7fff88fd3000 - 0x7fff88ff4ff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff88ffb000 - 0x7fff89003fff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x7fff8900d000 - 0x7fff8907bff7 com.apple.framework.IOKit (2.0.1 - 755.42.1) <A90038ED-48F2-3CC9-A042-53A3D7985844> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff89098000 - 0x7fff890b9fff com.apple.Ubiquity (1.2 - 243.15) <C9A7EE77-B637-3676-B667-C0843BBB0409> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff891a9000 - 0x7fff89205fff com.apple.QuickLookFramework (4.0 - 555.5) <8B9EAC35-98F3-3BF0-8B15-3A5FE39F150A> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff89206000 - 0x7fff8920aff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff893bd000 - 0x7fff89d4d627 com.apple.CoreGraphics (1.600.0 - 333.1) <C085C074-7260-3C3D-90C6-A65D3CB2BD41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x7fff89d4e000 - 0x7fff89d73ff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
0x7fff89d74000 - 0x7fff89d7aff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff89e71000 - 0x7fff89f17ff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <E91B0882-E75C-30E9-8DCD-7A0EEE4405CC> /System/Library/Frameworks/CoreServices.You have done a great job supplying what we need to know, so think we can help you.
run applications/utilities/disk utility/repair preferences on your drive with mac os
delete users/(USERNAME)/Library/Preferences/com.adobe.mediabrowser.plist - especially if over 1mb
move to desktop users/(USERNAME)/Library/Preferences/Adobe Illustrator CS6 Settings
create a new user account
You can try all 4 at once, or one at a time (up to you, sounds like you know what you are doing), that is the order I recomend to least disrupt your current install -
Recently when trying to save an edited version of a photo in cs6 i get this message {could not save (filename) because write access was not granted}. Why is this? and what to do?.
robinh 380102549It seems you lack the rights to change the file, so you may want to repair permissions.
Do you have administrator rights?
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://forums.adobe.com/docs/DOC-2325 -
The CC control panel use to show my 4 applications CC, CS6, LR5 and Bridge, now LR5 is no longer showing up. I pay for the photographer bundle, which includes LR5 and CC, why has it been dropped off? Is there any way to bring it back in the panel, because in the listed applications which can be added below it is not listed. Thanks!
If you're a paying Creative Cloud member, you may not see Lightroom in the Creative Cloud if your computer doesn't meet the minimum system requirements. Check to make sure that your system meets the minimum requirements for the latest release of Lightroom.
If you're using a trial version of Creative Cloud, the Lightroom trial is not available through Creative Cloud. It is, however, available as a stand-alone trial. See Install Lightroom trial | Creative Cloud membership.
Please refer to : Lightroom and Creative Cloud FAQ
Regards
Rajshree -
Okay i had to install Itunes onto my new OS because window's Vista messed up on me and i can't get any of my old purchases back from my account such as music and movies any ideas on how to get them back (i do not have the folder that contains old items from the last itunes or anything from that OS because it had a virus and i just wanted windows 7)
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Hope this helps,
JD -
I updated my itunes this morning, and now I keep getting an error message when trying to burn a disc. Any ideas how to resolve this?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I am having trouble updating my operatI am having trouble updating the operating system on both my ipad and iphone. I get a strange message when I open my PC desk top that says "the procedure entry point sqlit3_wal-checkpoint could not be located in the dynamic link library SQLite3.dll" Any ideas what my problem is?
Hi whatsthe77,
Welcome to Apple Support Communities.
You may want to follow the steps in this article to reinstall iTunes:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Have a great day,
Jeremy -
I just did the recent upgrade and now I keep getting an error message when I try to open a book on my Kindle app, I have deregistered the app and reloaded and the same thing happens, does anyone know how to fix?
You are seeing the message because the new AirPort Extreme has some specific System Requirements:
http://www.apple.com/airport-extreme/specs/
Setup and Administration
iPhone, iPad, or iPod touch with iOS 5 or later and AirPort Utility 1.3
Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3
AirPort Utility 5.6.1 in Snow Leopard may or may not work correctly with the new Extreme for all functions. As long as things are working OK for now, you can probably leave them "as is" and wait for another Mavericks update to fix some issues before you "upgrade".
If you have an iPhone or iPad, you could use that to administer any settings changes on the new Extreme. -
Illustrator CS6 has suddenly stopped responding. I can open it but get the revolving icon when I try to use any tools etc. Newsgroup User
Moving this discussion to the Illustrator forum.
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I have a replacement iPhone 5 and I can't get any of my ring tones back. They are not in the cloud or in the back up or in iTunes. Where do I go to re download them?
You only get one download.
As always, it is your responsibility to back up your content.
Did you fail to transfer your purchases to your computer? -
The control click and external mouse right click no longer works when copying and pasting album art within itunes. Ex. Hit get info for one song to paste to the rest, copying the artwork wont work when it used to.
Hello there, Teworsham90.
The following Knowledge Base article reviews the process of adding artwork to content in your iTunes Library:
iTunes: How to add artwork to songs and videos in your library
http://support.apple.com/kb/HT1409
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
My problem is a sudden loss of ability to get to PSE12 Organizer when I tried to load a saved scan. Had been using the Organizer and the Editor with no problems for several hours just before that.
Can not load the Organizer from the icon at the bottom of Editor screen, from the icon on the MacBook Air dock (OS 10.10.2), nor from the file in applications located with Finder.
I have tried without success to access Organizer after turning off and on the scanner, turning off and on the computer, loading a fresh copy of PSE12 from the CD, and restoring default preferences. I have searched on line for other options but not found any.
Can you help me?Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My Iphone 4s is plugged in charging after it has fully died. Instead of the apple appearing and staying constant on the screen...the apple is blinking. What does this mean and how do I get the phone to charge/turn back on.
- Try:
iOS: Not responding or does not turn on
- Next try letting the battery fully drain. After charging for a least an hour try again
- Last, make an appointment at the Genius Bar of an Apple store, it appears you have a hardware problem. -
TS3989 My iphone was stolen and I want to get my pictures from the device back.
My iphone was stolen and I want to get my pictures from the device back. I have iCloud but when i logged into it there was no icon for my pictures so I guess they are not on there for some reason. How can i get my photos back either on iCloud or wherever?
If your music and books all came from iTunes you can download it again without charge. If you had maintained an iCloud backup of your phone you can restore that backup and get all of your content back.
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