My photoshop crash when startup
My photoshop crash when startup.Please help me!http://prntscr.com/4t7i6a-That is a picture!
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Similar Messages
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Photoshop crashing when I open jpeg or create new
I recently upgraded my Capture One software to v.4 (which included the installation of microsoft .net framework. Now Photoshop crashes when I open a jpeg file or create a new.
I did notice that when it opens the Initializing Type Tool progress bar doesn't show up and I just noticed on the blue start up window something called "Building TWAIN" - I had read in a previous thread about a TWAIN plug in attaching itself to photoshop. Could that be my problem?
How do I find that file?nicolebelhum wrote:
I did notice that when it opens the Initializing Type Tool progress bar doesn't show up and I just noticed on the blue start up window something called "Building TWAIN" - I had read in a previous thread about a TWAIN plug in attaching itself to photoshop. Could that be my problem?
How do I find that file?
It's in the plug-in folder!
Since you failed to mention either your OS or PS versions I can't be more specific. -
Photoshop crashes when rearranging layers in layer window.
Photoshop crashes when rearranging layers in layer window. I'm using Photoshop CS4 Extended on a MacBook Pro purchased 5 months ago. I have tried restarting the computer. I am able to rearrange layers with the hot keys.
Boilerplate-text:
Are Photoshop and OS fully updated?
As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by keeping command-alt-shift pressed on starting the program or starting from a new user-account.
System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)
If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.
Does turning off OpenGL in the Performance Preferences and restarting Photoshop have any bearing on the issue? -
Photoshop crashes when I use the marquis tool.
Photoshop crashes when I use the marquee tool. As soon as I make a selection it crashes my computer (every time!) by either rendering the screen black or sometimes all white. I have to force shut down and restart. I'm using MacBook Pro OS 10.6.8 with Photoshop CS6. I am not in a position to update OS at this time. Is there anything I can do to work around this problem? It's extremely time-consuming and infuriating.
Here's the crash report, if anyone is able to make sense of this, I'd sure appreciate knowing what the problem is.
Interval Since Last Panic Report: 335913 sec
Panics Since Last Report: 3
Anonymous UUID: A9EE1760-D467-49BB-B2EC-A100E2095A2E
Mon Dec 30 15:09:00 2013
panic(cpu 0 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7f494000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5c922188 : 0x21b837 (0x5dd7fc 0x5c9221bc 0x223ce1 0x0)
0x5c9221d8 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
0x5c922278 : 0xaef608 (0x8f97c04 0x9338004 0x100 0xcb42b6)
0x5c9222c8 : 0xae6601 (0x9338004 0x100 0x5c9222f8 0x9c4778)
0x5c9222f8 : 0x16d49a6 (0x9338004 0x100 0x438004ee 0x5c922308)
0x5c922438 : 0xb0e2b5 (0x9338004 0x9337004 0x0 0x0)
0x5c922478 : 0x9dde7c (0x9338004 0x9337004 0x0 0x0)
0x5c922518 : 0x9da55b (0x0 0x9 0x0 0x0)
0x5c9226c8 : 0x9dc58f (0x0 0x600d600d 0x702b 0x5c9226f8)
0x5c922798 : 0xc9feae (0xc1d0004d 0xbfef0033 0xbfef0034 0x857c)
0x5c922808 : 0xcaf734 (0xa1a5a00 0x1473ec80 0x8 0x0)
0x5c922828 : 0xcd4322 (0x1473ec80 0xb 0x5c922848 0x89e0)
0x5c922858 : 0xcd4b3d (0x986c000 0x0 0x5c92287c 0x0)
0x5c922888 : 0xcb4d79 (0x986c000 0x77890080 0x0 0x33)
0x5c9228d8 : 0xc76d0c (0x4651a000 0x0 0x0 0x3)
0x5c922948 : 0xc7640f (0x4651a000 0x0 0x2 0x3)
0x5c922978 : 0xc6c05f (0x4651a000 0x0 0x2 0x46255000)
0x5c922ab8 : 0xca55d8 (0x46255000 0x1 0x5c922bcc 0x5c922bc8)
0x5c922b68 : 0xc67fe1 (0x46255000 0x1 0x5c922bcc 0x5c922bc8)
0x5c922be8 : 0x56da06 (0x46255000 0x0 0x5c922e3c 0x5c922c74)
0x5c922c38 : 0x56e2a5 (0xcf6720 0x46255000 0x8981a88 0x1)
0x5c922c88 : 0x56eb59 (0x46255000 0x10 0x5c922cd0 0x0)
0x5c922da8 : 0x286638 (0x46255000 0x10 0x8981a88 0x1)
0x5c923e58 : 0x21dbe5 (0x8981a60 0x1103d5a0 0x1fd7e8 0x5d43)
0x5c923e98 : 0x210a86 (0x8981a00 0x0 0x954dc70 0x98d6620)
0x5c923ef8 : 0x216f84 (0x8981a00 0x0 0x0 0x0)
0x5c923f78 : 0x295c57 (0x8cc0188 0x0 0x0 0x0)
0x5c923fc8 : 0x2a256d (0x8cc0184 0x1 0x10 0x0)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0xc5c000->0xd12fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
com.apple.nvidia.nv50hal(6.4.0)@0x159e000->0x19b2fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 4671247742528
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x1431000, size 0x65536) - last unloaded 114471438805
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 45127423025
com.apple.driver.IOBluetoothA2DPAudioDriver 2.4.5f3
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.GeForce 6.4.0
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0That is not an application crash - that is a kernel panic, which means there is a hardware defect, a bug in the OS or a bug in a low level driver (like parts of the video driver). Kernel panics are not caused by applications, but by defective hardware or bugs in the OS and drivers.
Resetting prefs may avoid the settings that triggered the crash - but the cause remains in the hardware, OS, or driver code.
Since Apple is not going to update the drivers in 10.6.8, your best bet is to update the OS when you can, and hope the new drivers are in better shape. Unfortunately, it is also possible that you just have a bad GPU or video RAM - and fixing that would require replacing the video card or system (in the case of laptops or all-in-one machines). -
Photoshop crashes when I try to use photomail
photoshop crashes when I try to use photomail
Please follow steps as mentioned on blog: http://tinyurl.com/cy9beny
~Andromeda -
my photoshop crashes when i double click, it says that it has stopped working and that i should check online for a resolution, anyone got anything to help me
i found out my prob!
here is what you do.
go to the "system preferences" on your dock.
click "software updates".
click "installed software"
if it shows something about a recent update about "EFI UPDATE, FIRMWARE, THUNDERBOLT" or anything like that, exit out of it.
go to mail.
click "mail" at the top.
click "preferences...".
find the account you are having trouble with, once you do, make sure its highlighted, then click the "-" at the bottom of the window (this will only effect that mail account, it will not effect your ical weather or not its synced thought that email account)
hit the "+" (right next to the "-") and add your accout back!
its something with that update that effected mail, i hope this works out for you, if not reply back -
Photoshop crashes when trying to start program
Photoshop crashes when trying to start program
Using Powerbook G-4
10.4.11
15 GB available
When trying to open Photoshop it crashes when
the display window is trying to open and the text:
BUILDING MARK TWAIN
is showing. Then it crashes never making it to
the actual program.
I've tried uninstalling the program and installing
the program several times with no luck.
Thank you for any advice or tech support,This is actually Photoshop Elements forum. try posting it on Photoshop forum.
In case you have some scanner/printer etc installed in the machine it might be causing issue. Try launching with none of the devices attached and anti virus disabled.
-Garry -
Latest update, photoshop crashes when saving
Ever since the latest security update, my photoshop crashes when saving a file?? Usually 100% of the time, but on occasion it's OK with a really small file.(??)
Hi Susanbombay,
Welcome to Apple Discussions!
The10.4.6 update changed the AFP specification. PhotoShop CS2 uses the older OS9 spec.Does this happen when you're saving to an AFP mounted volume?
There are a couple of ways to sort this out.
1. save to your desktop and copy the files to the server.
2. roll back the AFP version to the one used in 10.4.5.
(contact off forum & I'll send the files to you) -
CS3 photoshop crash when opening file
Photoshop crashes when opening a file.
This is the message I get.
Help!!It would mke it easier to guess if you told us a bit more, like:
Operating System/version
Processor
Photoshop version number
Amount of RAM installed
Hard drive(s) capacity
Video card make and model
And read this:http://forums.adobe.com/thread/375816?tstart=0 -
Photoshop crashing on startup after update
Hello. I just updated my photoshop cc and now it will not open...again. This happened last time I updated also. 4 days ago I applied this fix ( Re: Photoshop CC crashes after startup due to application error in PlugPlugOwl.dll? ) and it worked. I saw a new update so, silly me, I updated again. This time the above mentioned fix does not work. By the way, my drivers are up to date.
Thank you in advance for your help.I have been having a similar problem since the 2014.2.0 update. Every time I quit PS, and relaunch, I get a "Could not initialize Photoshop because of a program error.". It won't load at all. I can delete the preferences file by holding in CMD+OPT+SHIFT and clicking the app. It will then load. I download my preferences from the cloud and can work fine until the next restart when it won't load again. I was hoping today's 2014.2.1 update would fix it, but it did not. I still have the same trouble.
I have completely uninstalled and reinstalled PS, rebooted the computer, tried restarting PS without downloading any synced preference files and it still will not load unless I delete the existing preferences every single time. So frustrating!
Running Mac 10.9.5 -
Photoshop crashes when run as normal user
Dear all,
Ever since I installed CS4 Suite with Photoshop Extended, my Photoshop would crash as soon as I open a file. This would not happen if I am logged on as administrator on my Windows XP, but any other type of profile has the problem.
I tried: reinstallation, clearing the Photoshop preference file, testing whether some startup service is causing it, and created new user profiles, but neither helped.
Since, I did not have this problem with the CS3 suite, I assume that CS4 tries to do something that only administrators are allowed, but what ?
Anyone with similar experiences or advice ?
Regards,
WMI think I might have found something more. I reinstalled the video driver to be on the safe side. Then ran photoshop as administrator, no problem. Then as normal user and I got the video driver message, as well as a crash when opening a file. Then I ran it again as administrator and it was not complaining about the video driver. So maybe photoshop accesses a part of my video driver that due to file permissions is only accessible to the administrator, any ideas of what that would be ?
-
Photoshop crashes when loading a file or image
Using Photoshop cs3 on a PC with Windows 7 installed.
Major Problem: Photoshop gives no response when opening an image of any sort or psd file which ends out with the options to either close the program or close and find a solution online which gives no solution whatsoever.
PScs3 was working just fine when installed but after installing an NVIDIA plug-in did it start bearing some problems. When loading png files, a window normally appears telling me that Photoshop could not parse the file. After seeing this I went to uninstall the plug-in. The problem seemed to went away but shortly after was Photoshop crashing at random, and I do mean random. Starting Photoshop at first seems to nullify the chances of crashing but after either a short period of time or a long period of time will it crash when trying to open a file. Opening multiple files at once doesn't work either but when opening only one file into PScs3 will it cooperate until opening a second. I'm not sure if the plug-in is what caused the problem but I do know everything from there seems hectic. Every crash leads me opening PScs3 again with all of its settings reset from when I first exited normally.
Plugin Used:
Photoshop_Plugins_8.23.1101.1715
Appications Type; 4,317 KB
Company - InstallShield Softwere Corporation
Have you tried uninstalling and reinstalling the program?
Unfortunetly yes I have attempted this and the problem still occurs towards cs3. This makes me fear that the entire program is glitched.
Do you have any other plug-ins installed?
I've checked and there are no other plug-ins attatched.
This is my last option before seeing to reformat my computer. If there is any input about the topic, now is the time.Just a hunch: change your default printer to something else (a locally attached printer, not networked) or "PrintToPDF", then relaunch Photoshop and try again.
It could also be a plugin (try disabling ALL third party plugins).
And it could be a bad OS install, a virus, etc. It may take a while to find. -
Photoshop crashes when using Free Transform Tool
Hello All Forum Members,
Recently Photoshop CS6 crashes when I attempt to use the Free Transform Tool through the shortcut (Ctrl+T).
It also crashes very often when using any of the free transform/transform tools via the menu as well, though not as often as the previous listed situation.
This experience only occurred recently - for all the time I have been using CS6, this has never happened.
I have read another thread similar to this, though I don't think the cause of the problem is the same as this was only a recent experience.
Any help will be appreciated.
Many thanks in advance.
Jinky145Hi Curt Y,
Thank you for the quick reply!
By immediately, do you mean when the loading or when the actual interface has finished loading?
I have tried both, but neither seems to have worked.
Is there a menu or someplace else I can reset preferences?
Many thanks!!!
JInky145 -
Photoshop crashes when selecting File / Automate / Batch
Photoshop users still need a fix for Photoshop crashing whenever they select Batch.
I understand that Adobe staff has chosen to blame scanner drivers for the problem. And, I've read the discussions thru last year (very long and boring when all you want is a fix). But, I'm not settled on several things which do not add-up.
First, I'll review the symptoms for the sake of all interested readers. Photoshop users have reported Photoshop crashing whenever they select File / Automate / Batch from the menu for years. This problem got much worse (widespread) since the release of version 12.0.4. The problem apparently affects only those with Train compatible scanners and who installed Adobe's optional Twain plugin. I never read how anyone came to this conclusion, but scanner drivers are being blamed. The accepted work-around is to disable or remove Adobe's Twain plugin.
Second, I want to point out that Photoshop works normally when using the Twain plugin. I can scan images and they are imported directly into Photoshop without any problems. This was the case before the 12.0.4 update and is still the case now.
Third, I want to pose my most pressing question. What does selecting "Batch..." have to do with scanner drivers? In other words, what possibly could Photoshop be doing with scanner drivers when selecting "Batch..." that it does not do when actually does use the drivers?
Lastly, I'll point out that I am a software developer of over 30 years. So, I understand how it might somehow work out in the details that the source of the problem really is buggy scanner drivers. However, as a programmer with a lot of experience dealing with problems common in device driver API's, I know that good practice is to expect anything. If Photoshop begins a process that calls out to someone else's software API, it should cushion that call with proper exception error handling. All processes should execute with an "if all else fails" contention.>> What does selecting "Batch..." have to do with scanner drivers?
When running the actions for the Batch command, Photoshop updates it's menu/command state to check which commands are enabled or disabled based on the document state being changed by the actions. Part of that update is calling the scanner interface to see what is available or not, and at that point some drivers crash. Since the crash occurs in third party code executed within Photoshop's context - there was not much Photoshop could do to recover (there was exception handling, but it couldn't work across OS and DLL boundaries).
In Photoshop CS6, we spent quite a bit of time figuring out why they were crashing (apparently there was some assumption about the application GUI state), and how we could avoid them crashing in those circumstances - and now CS6 avoids the crashes in the Batch command even with the TWAIN plugin and drivers are loaded. -
Photoshop crash when opening larger files
Hi there,
A recently upgraded iMac now running Creative Cloud on Mountain Lion is having an issue where Photoshop crashes upon opening a large file, the log files show it as Photoshop is hanging when infact it has crashed. I have pasted one of the log files below.
As a note generally restarting the Mac after this has occured will allow the user to open the file.
Any assistance with this issue is much appreciated.
Date/Time: 2013-10-03 11:32:04 +1300
OS Version: 10.8.5 (Build 12F37)
Architecture: x86_64
Report Version: 11
Command: Photoshop
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Version: 14.1.2 (14.1.2.427)
Parent: launchd [148]
PID: 1853
Event: hang
Duration: 1.48s
Steps: 15 (100ms sampling interval)
Hardware model: iMac10,1
Active cpus: 2
Free pages: 29969 pages (+431)
Pageins: 394 pages
Pageouts: 0 pages
Process: Adobe Photoshop CC [1853]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Architecture: x86_64
Parent: launchd [148]
UID: 503
Task size: 52634 pages (+81)
Pageins: 377 pages
CPU Time: 0.767s
Thread 0x6aa48 DispatchQueue 1 priority <multiple> cpu time 0.762s
15 ??? (Adobe Photoshop CC + 10804) [0x100002a34]
15 ??? (Adobe Photoshop CC + 2967993) [0x1002d49b9]
15 ??? (Adobe Photoshop CC + 2967772) [0x1002d48dc]
15 ??? (Adobe Photoshop CC + 556898) [0x100087f62]
15 ??? (Adobe Photoshop CC + 23843020) [0x1016bd0cc]
15 ??? (Adobe Photoshop CC + 23838178) [0x1016bbde2]
15 -[NSApplication run] + 517 (AppKit) [0x7fff8b4ac1a3]
15 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (AppKit) [0x7fff8b4b4df2]
15 _DPSNextEvent + 685 (AppKit) [0x7fff8b4b5533]
15 BlockUntilNextEventMatchingListInMode + 62 (HIToolbox) [0x7fff8a4dbae3]
15 ReceiveNextEventCommon + 166 (HIToolbox) [0x7fff8a4dbb94]
15 RunCurrentEventLoopInMode + 209 (HIToolbox) [0x7fff8a4dbeb4]
15 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff844bb0e2]
15 __CFRunLoopRun + 1529 (CoreFoundation) [0x7fff844bbad9]
15 __CFRunLoopDoTimer + 557 (CoreFoundation) [0x7fff844d631d]
15 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20 (CoreFoundation) [0x7fff844d6804]
15 __NSFireTimer + 96 (Foundation) [0x7fff85048463]
15 ??? (Adobe Photoshop CC + 23838420) [0x1016bbed4]
15 ??? (Adobe Photoshop CC + 554787) [0x100087723]
15 ??? (Adobe Photoshop CC + 555164) [0x10008789c]
15 ??? (Adobe Photoshop CC + 620315) [0x10009771b]
15 ??? (Adobe Photoshop CC + 23836436) [0x1016bb714]
15 ??? (Adobe Photoshop CC + 554787) [0x100087723]
15 ??? (Adobe Photoshop CC + 555164) [0x10008789c]
15 ??? (Adobe Photoshop CC + 582218) [0x10008e24a]
15 ??? (Adobe Photoshop CC + 528382) [0x100080ffe]
15 ??? (Adobe Photoshop CC + 531567) [0x100081c6f]
15 ??? (Adobe Photoshop CC + 651011) [0x10009ef03]
15 ??? (Adobe Photoshop CC + 16970549) [0x10102f335]
15 ??? (Adobe Photoshop CC + 653865) [0x10009fa29]
15 ??? (Adobe Photoshop CC + 6331860) [0x100609dd4]
15 ??? (Adobe Photoshop CC + 6757398) [0x100671c16]
15 ??? (Adobe Photoshop CC + 1693078) [0x10019d596]
15 ??? (Adobe Photoshop CC + 1726596) [0x1001a5884]
15 ??? (Adobe Photoshop CC + 1719489) [0x1001a3cc1]
15 ??? (Adobe Photoshop CC + 1728682) [0x1001a60aa]
15 ??? (Adobe Photoshop CC + 1625676) [0x10018ce4c]
15 PDPageGetVisibleBBox + 922 (AdobePDFL) [0x120e9fbec]
15 ??? (AdobePDFL + 1779121) [0x120eb25b1]
15 ??? (AdobePDFL + 1764463) [0x120eaec6f]
15 ??? (AdobePDFL + 1751140) [0x120eab864]
15 ??? (AdobePDFL + 545158) [0x120d85186]
15 ??? (AdobePDFL + 544095) [0x120d84d5f]
15 ??? (AdobePDFL + 661627) [0x120da187b]
15 ??? (AdobePDFL + 492813) [0x120d7850d]
15 ??? (AdobePDFL + 490211) [0x120d77ae3]
15 ??? (AdobePDFL + 465853) [0x120d71bbd]
15 ??? (AdobePDFL + 1378661) [0x120e50965]
15 ??? (AdobePDFL + 238058) [0x120d3a1ea]
15 ??? (AdobePDFL + 226557) [0x120d374fd]
15 ??? (AdobePDFL + 309142) [0x120d4b796]
15 ??? (AdobePDFL + 309280) [0x120d4b820]
15 ??? (AdobeCoolType + 353207) [0x104fbb3b7]
15 CTCleanup + 724119 (AdobeCoolType) [0x105074605]
15 CTCleanup + 388882 (AdobeCoolType) [0x105022880]
15 CTCleanup + 389039 (AdobeCoolType) [0x10502291d]
11 CTCleanup + 724408 (AdobeCoolType) [0x105074726]
11 ??? (AdobeCoolType + 73737) [0x104f77009]
11 CTCleanup + 325486 (AdobeCoolType) [0x1050130dc]
11 CTCleanup + 324222 (AdobeCoolType) [0x105012bec]
9 CTCleanup + 1026803 (AdobeCoolType) [0x1050be461]
9 CTCleanup + 1025680 (AdobeCoolType) [0x1050bdffe]
9 CTCleanup + 1005119 (AdobeCoolType) [0x1050b8fad]
9 CTCleanup + 1005217 (AdobeCoolType) [0x1050b900f]
9 CTFontManagerCreateFontDescriptorsFromURL + 39 (CoreText) [0x7fff83617b78]
9 CGFontCreateFontsWithURL + 444 (CoreGraphics) [0x7fff893a6523]
9 CGFontCreateFontsWithPath + 40 (CoreGraphics) [0x7fff893a68c5]
9 create_private_data_with_path + 19 (libCGXType.A.dylib) [0x7fff864736aa]
9 FPFontCreateFontsWithPath + 173 (libFontParser.dylib) [0x7fff8846fb13]
2 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1741 (libFontParser.dylib) [0x7fff884707db]
2 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff88477006]
2 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff884770d3]
2 RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff86b4ec05]
2 CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff86b4ce31]
*2 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*2 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
*1 vm_fault + 3211 (mach_kernel) [0xffffff80002632bb]
*1 vm_fault_enter + 1641 (mach_kernel) [0xffffff8000262109]
*1 lck_mtx_lock_spin + 10 (mach_kernel) [0xffffff80002ad51a]
2 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 2407 (libFontParser.dylib) [0x7fff88470a75]
2 TTrueTypeFont::IsTrueTypeFont(TSFNTFont const&) + 20 (libFontParser.dylib) [0x7fff884729bc]
2 TSFNTFont::GetFormat() const + 79 (libFontParser.dylib) [0x7fff88472ac9]
*2 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*2 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*2 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*2 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*2 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*2 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3276 (libFontParser.dylib) [0x7fff88470dda]
1 TSFNTFont::GetFormat() const + 79 (libFontParser.dylib) [0x7fff88472ac9]
*1 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*1 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3436 (libFontParser.dylib) [0x7fff88470e7a]
1 TOpenTypeDataForkFont::TOpenTypeDataForkFont(TFileDataSurrogate const&) + 51 (libFontParser.dylib) [0x7fff884956b5]
1 TSFNTOpenTypeFont::TSFNTOpenTypeFont(TSFNTData const&) + 263 (libFontParser.dylib) [0x7fff8849585f]
1 TCFFParsingContext::ParseCFFdata(TType1CFFDescriptor const&) + 320 (libFontParser.dylib) [0x7fff88495ac6]
1 TCFFParsingContext::CommenceParse(bool, bool, int&, unsigned int&) + 2743 (libFontParser.dylib) [0x7fff88483d33]
1 SpecialGlyphIDToStringID(TCFFFontInfo const*, MDataReference&, unsigned short) + 559 (libFontParser.dylib) [0x7fff88495e32]
1 ReadBytesInc(MDataReference&, unsigned char) + 6 (libFontParser.dylib) [0x7fff8847f660]
1 <executing in user space>
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3299 (libFontParser.dylib) [0x7fff88470df1]
1 TSFNTOpenTypeCIDFont::IsCFFCIDFont(TSFNTData const&) + 35 (libFontParser.dylib) [0x7fff8847ec15]
1 TSFNTType1CFFDescriptor::TSFNTType1CFFDescriptor(TSFNTData const&, unsigned int) + 161 (libFontParser.dylib) [0x7fff8847ed03]
1 TType1CFFDescriptor::TType1CFFDescriptor(TDataReference, TStringRef const&) + 273 (libFontParser.dylib) [0x7fff8847ef15]
1 TType1CFFDescriptor::GetCFFFontSet() + 243 (libFontParser.dylib) [0x7fff8847f3eb]
1 TCFFFontSetInfo::GetArrayInfo(TCFFArrayInfo&, unsigned int) const + 202 (libFontParser.dylib) [0x7fff8847f626]
1 TCFFFontSetInfo::GetIndexedArrayOffset(MDataReference&, TCFFArrayInfo const&, unsigned int) const + 203 (libFontParser.dylib) [0x7fff8847f825]
1 ReadByteInc(MDataReference&) + 27 (libFontParser.dylib) [0x7fff8847f4eb]
*1 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*1 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 2349 (libFontParser.dylib) [0x7fff88470a3b]
1 TFileDataSurrogate::TFileDataSurrogate(char const*, bool) + 133 (libFontParser.dylib) [0x7fff88472151]
1 TFileDataReference::TFileDataReference(char const*) + 63 (libFontParser.dylib) [0x7fff8847230b]
1 __open + 10 (libsystem_kernel.dylib) [0x7fff86654fee]
*1 hndl_unix_scall64 + 19 (mach_kernel) [0xffffff80002cf453]
*1 unix_syscall64 + 522 (mach_kernel) [0xffffff80005e97ba]
*1 open + 260 (mach_kernel) [0xffffff8000303394]
*1 ??? (mach_kernel + 1059785) [0xffffff8000302bc9]
*1 vn_open_auth + 2089 (mach_kernel) [0xffffff8000310409]
*1 VNOP_OPEN + 70 (mach_kernel) [0xffffff8000318e66]
*1 hfs_vnop_open + 232 (mach_kernel) [0xffffff800051a078]
*1 decmpfs_validate_compressed_file + 274 (mach_kernel) [0xffffff800032d952]
*1 vnode_validate_compressed_file_Type4 + 109 (AppleFSCompressionTypeZlib) [0xffffff7f822b2514]
*1 doValidateType4 + 139 (AppleFSCompressionTypeZlib) [0xffffff7f822b217a]
*1 _getxattr + 221 (AppleFSCompressionTypeZlib) [0xffffff7f822b1285]
*1 VNOP_GETXATTR + 63 (mach_kernel) [0xffffff800031a9ff]
*1 hfs_vnop_getxattr + 691 (mach_kernel) [0xffffff8000520e63]
*1 VNOP_READ + 77 (mach_kernel) [0xffffff8000318f5d]
*1 hfs_vnop_read + 550 (mach_kernel) [0xffffff8000502416]
*1 cluster_read_ext + 882 (mach_kernel) [0xffffff80002ec762]
*1 ??? (mach_kernel + 976357) [0xffffff80002ee5e5]
*1 msleep + 116 (mach_kernel) [0xffffff8000572244]
*1 ??? (mach_kernel + 3612246) [0xffffff8000571e56]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022666e]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 579 (libFontParser.dylib) [0x7fff88470351]
1 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff88477006]
1 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff884770d3]
1 RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff86b4ec05]
1 CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff86b4ce31]
*1 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*1 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
2 CTCleanup + 1026901 (AdobeCoolType) [0x1050be4c3]
2 CTCleanup + 1015024 (AdobeCoolType) [0x1050bb65e]
2 CTCleanup + 1015393 (AdobeCoolType) [0x1050bb7cf]
2 CTCleanup + 1015176 (AdobeCoolType) [0x1050bb6f6]
2 CTFontCreateWithPlatformFont + 150 (CoreText) [0x7fff835e28cc]
2 TFont::TFont(unsigned int, double, CGAffineTransform const*, __CTFontDescriptor const*) + 43 (CoreText) [0x7fff835e7295]
2 TFont::InitDescriptor(unsigned int, __CTFontDescriptor const*) + 89 (CoreText) [0x7fff835e70a7]
2 CGFontCreateWithPlatformFontAndVariation + 47 (CoreGraphics) [0x7fff897c547f]
2 CGFontFinderCreateFontWithPlatformFont + 57 (CoreGraphics) [0x7fff895fa2af]
2 CGFontCreateFontsWithURL + 556 (CoreGraphics) [0x7fff893a6593]
2 CGFontCopyPostScriptName + 9 (CoreGraphics) [0x7fff893a6b0e]
2 get_name_table + 29 (CoreGraphics) [0x7fff893a6b42]
1 CGFontNameTableCreate + 986 (CoreGraphics) [0x7fff893a6f3d]
1 add_root_name + 60 (CoreGraphics) [0x7fff893a73e5]
1 copy_name + 62 (libCGXType.A.dylib) [0x7fff86473b53]
1 TFPFont::CopyFontNames() const + 591 (libFontParser.dylib) [0x7fff884761e9]
1 CFDictionaryAddValue + 189 (CoreFoundation) [0x7fff8449a58d]
1 CFBasicHashAddValue + 3176 (CoreFoundation) [0x7fff8449b268]
1 __CFBasicHashAddValue + 1226 (CoreFoundation) [0x7fff84494b8a]
1 __CFDictionaryStandardRetainValue + 71 (CoreFoundation) [0x7fff84494d57]
1 CFRetain + 164 (CoreFoundation) [0x7fff84488b54]
1 <executing in user space>
1 CGFontNameTableCreate + 928 (CoreGraphics) [0x7fff893a6f03]
1 add_root_name + 60 (CoreGraphics) [0x7fff893a73e5]
1 copy_name + 336 (libCGXType.A.dylib) [0x7fff86473c65]
1 CFDictionarySetValue + 189 (CoreFoundation) [0x7fff844939ed]
1 __CFBasicHashAddValue + 75 (CoreFoundation) [0x7fff8449470b]
1 __CFBasicHashRehash + 625 (CoreFoundation) [0x7fff8449b551]
1 malloc_zone_malloc + 71 (libsystem_c.dylib) [0x7fff87357183]
1 szone_malloc_should_clear + 971 (libsystem_c.dylib) [0x7fff87364b08]
1 tiny_malloc_from_free_list + 1078 (libsystem_c.dylib) [0x7fff8736457e]
1 tiny_free_list_add_ptr + 19 (libsystem_c.dylib) [0x7fff87360db4]
1 <executing in user space>
4 CTCleanup + 724448 (AdobeCoolType) [0x10507474e]
4 CTCleanup + 848573 (AdobeCoolType) [0x105092c2b]
4 CTCleanup + 833672 (AdobeCoolType) [0x10508f1f6]
Hi Mylenium,
I have heard back from the client and they have advised me that this has resolved the issue.
Regards,
Exceldp
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