My Photoshop CS6 oil painting tool doesn't work

hello my adobe photoshop cs6 oil painting tool does nt work and i really need it at the moment thank

Hello there!
There might be a problem with your video card or its driver is defective.
Please view for more information:
http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq.html#id_95704
janelle

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    Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x32
    Operating System: Windows 7 32-bit
    Version: 6.1
    System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3
    Physical processor count: 2
    Processor speed: 2095 MHz
    Built-in memory: 3003 MB
    Free memory: 1578 MB
    Memory available to Photoshop: 1666 MB
    Memory used by Photoshop: 100 %
    Image tile size: 128K
    Image cache levels: 4
    The GPU Sniffer crashed on 9/7/2014 at 11:15:55 AM
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Basic
    OpenGL Allow Normal Mode: False.
    OpenGL Allow Advanced Mode: False.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: Intel
    Video Card Renderer: Mobile Intel(R) 4 Series Express Chipset Family v2
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 768, right: 1366
    Video Card Number: 2
    Video Card: Mobile Intel(R) 4 Series Express Chipset Family v2
    OpenCL Unavailable
    Driver Version: 8.15.10.2869
    Driver Date: 20121004000000.000000-000
    Video Card Driver: igdumdx32.dll,igd10umd32.dll
    Video Mode:
    Video Card Caption: Mobile Intel(R) 4 Series Express Chipset Family v2
    Video Card Memory: 1310 MB
    Video Rect Texture Size: 4096
    Video Card Number: 1
    Video Card: Mobile Intel(R) 4 Series Express Chipset Family v2
    OpenCL Unavailable
    Driver Version: 8.15.10.2869
    Driver Date: 20121004000000.000000-000
    Video Card Driver: igdumdx32.dll,igd10umd32.dll
    Video Mode: 1366 x 768 x 4294967296 colors
    Video Card Caption: Mobile Intel(R) 4 Series Express Chipset Family v2
    Video Card Memory: 1310 MB
    Video Rect Texture Size: 4096
    Serial number: 92628701192123445467
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6\
    Temporary file path: C:\Users\ShAmRy\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      C:\, 80.1G, 40.6G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Plug-ins\
    Additional Plug-ins folder: not set
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
       ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768
       adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
       AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  
       AdobeOwl.dll   Adobe Owl 2012/06/26-12:17:19   4.0.95   66.510504
       AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
       AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  
       AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
       adobe_caps.dll   Adobe CAPS   6,0,29,0  
       AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768
       ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  
       aif_core.dll   AIF   3.0   62.490293
       aif_ocl.dll   AIF   3.0   62.490293
       aif_ogl.dll   AIF   3.0   62.490293
       amtlib.dll   AMTLib   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
       ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
       Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768
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       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
       CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
       CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768
       data_flow.dll   AIF   3.0   62.490293
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       dvamediatypes.dll   DVA Product   6.0.0  
       dvaplayer.dll   DVA Product   6.0.0  
       dvatransport.dll   DVA Product   6.0.0  
       dvaunittesting.dll   DVA Product   6.0.0  
       dynamiclink.dll   DVA Product   6.0.0  
       ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
       FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
       filter_graph.dll   AIF   3.0   62.490293
       hydra_filters.dll   AIF   3.0   62.490293
       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       image_compiler.dll   AIF   3.0   62.490293
       image_flow.dll   AIF   3.0   62.490293
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       JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
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       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0  
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
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       PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   3.0.0.383  
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       PSViews.dll   Adobe Photoshop CS6   CS6  
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       Adaptive Wide Angle 13.0
       ADM 3.11x01
       Angled Strokes 13.0
       Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Bas Relief 13.0
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       Camera Raw 7.0
       Chalk & Charcoal 13.0
       Charcoal 13.0
       Chrome 13.0
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       Dark Strokes 13.0
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       MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
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       Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
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  • Is their a fix for photoshop elements 11 move tool? Not working with Yosemite OS upgrade.

    Is their a fix for photoshop elements 11 move tool? Not working with Yosemite OS upgrade.

    Hi,
    We sincerely apologize for the problem customers are facing while using a trackpad with Photoshop Elements 11 & 12 on Mac OSX 10.10 (Yosemite).
    We have been actively working with Apple to resolve this problem as quickly as possible. We're hopeful this will get completely resolved in an upcoming update of Yosemite(MAC 10.10).
    In the meanwhile, you have two options to work around this problem:
    1. Option1: Use a mouse instead of the trackpad
    2. Option2: Install a plug-in which should workaround the problem
    Plug-in installation instructions:
    1. Close Photoshop Elements
    2. Download this zip file to a location you can easily find (e.g. your desktop)
    3. Unzip the file, WhiteWindowWorkaround.plugin, and move it to the Plug-In folder:
    • For Elements 12 – //Applications/Adobe Photoshop Elements 12/Support Files/Plug-Ins/
    • For Elements 11 - //Applications/Adobe Photoshop Elements 11/Support Files/Plug-Ins/
    You can verify the plug-in is installed by launching the Photoshop Elements Editor and choosing Help > System Info... Scroll to the bottom of the text in the dialog and look for the plug-in name "WhiteWindowWorkaround.plugin".
    Note: This plugin is a temporary workaround and should be used until this issue is addressed in Mac OSX 10.10 (Yosemite). Please remove this plugin once the issue is officially resolved by Apple.
    If you are using a stylus in conjunction with a trackpad, you might see issues with your trackpad. Workaround in this particular case is to use mouse instead of the trackpad.
    Hope this helps!
    Regards,
    vaishali

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