My Photoshop Elements 11 does not register on my Adobe account so I can not move it from one computer to another.

I have 11 on my old computer (windows 7). I can not register this product from the help-menu (menu item "register").
What has happened so far is that the menu item changed from "register" to "continue register" or similar, and instead of having to log in to the Adobe account, I am sent directly to the account.
If I could get this registered properly this way, I would know the serial number. I do not find the box or email after the last moves we have done, and this is my last resort to retrieve the serial number.
Any suggestions to why I can not register or any other way of retrieveing the serial number of the fully operational version 11 on my old computer (so I can write it in the installation set-up information box for 11 on this new computer (windows 8)??!

Hello cheeseman2014,
in addition to Keith's hint, you can get your general infos about your Adobe Account (if you did your registration) there:
https://www.adobe.com/account.html. To find your serial number Adobe offers this:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Good luck!
Hans-Günter

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