My photoshop elements serial number is not working on my new mac. I had windows before and returned it for a mac but can't get my serial number to work

my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.

You might try here:
(click on the Chat now button)
Activation & Deactivation Help
Whatever you do, don't post your serial here.
Your entering the 24 digit serial for photoshop elements 12 starting with 1057-xxxx-xxxx-xxxx-xxxx-xxxx
I agree with bearcatnat in that i don't know what adobe expects us to do about serials on the forums, since were just users such as yourself and don't work for adobe.

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I have my redemption code but can't get the serial number for adobe photoshop elements 12 that I jus

I'm trying to find out my serial number. I have the redemption code but can't get the serial number for adobe photoshop elements 12 that I just purchased

Hi KEsheppard
Please refer the link below to get the help regarding redemption code and the serial number:
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Let us know if it helps,
Thanks!
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Adobe Photoshop elements - the catalog will not open on the new laptop I just bought.

I installed the Adobe software for Elements 5.0. The catalog won't open. The new laptop uses Windows 7. Could that be the problem? If so, how do I rectify the problem?

Hi,
Actually, I did eventually get it to open. However, the photos are no longer tagged. I recovered the photos from my external hard drive, which is where I always stored them.
So you are saying that I would need to actually to a BACKUP from ELEMENTS itself? If I do that, the tags will still be attached to the photos? I have over 6000 photos. I do not want to have to reorganize and re tag them again.
Thank you for any suggestions you can provide!

I have a redemption code but can't get my serial code

I got Lightroom for christmas and I got it with the CD. I have tried to download it before hand but I didn't have enough room on my computer to upload it so I did the whole redemption code to serial number process. But I can't find the serial number and it won't let me do it again. I don't know what to do about this is there anything i could do?

The serial number is shown in the browser following to your entering your redemption code and clicking the button. It doesn’t send an e-mail just displays it, once.
Maybe try chatting with Adobe Customer Support which is available from Still Need Help after answering some questions on the Adobe Contact Us page.
http://helpx.adobe.com/contact.html

Installed Lion but can't get multi-finger scrolling to work.

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Normal up and down scrolling from the track pad should work. There is nothing new here except for the scrolling direction. Two finger up/down scrolling has always been the norm on trackpads.
If you go to System Preferences->Track Pad; Scroll & Zoom how is scroll direction set?
As for the scroll bars They are set in System Preferences->General. The choices are always show the scrol bars, when scrolling or based in the input device. Have you selected Always?

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I too had the same problem. Try:
1. Resetting the ipad by holding the sleep button and the home button simultaneously till the apple logo appears. And then try setting up facetime.
2. Setting the facetime through the facetime option in Settings.
Hope this helps. And its better not to sell the ipad 2. Its a brilliant device. Rather wait for the fifth generation ipad which might be launched in 2013.

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I have called in to support for TWO DAYS!!
Spoken with 5 people
left hanging for over 1/2 an hour with a expectation of their return...
I hung up!!
eventually was given a promise of a call back in 45 minutes from a specialist.
Never happened.
WTF ADOBE!!!
ARE YOU RIPPING ME OFF?
CAN YOU SAY ATTORNEY GENERAL?

We are not Adobe. This is a user to user forum. We are customers just like you.
You need to contact Adobe:
Contact | Adobe
You may need to use the chat option.

I cannot get the verification email to arrive in my inboxes and when I choose the security question options it tells me my birthdate is incorrect and I know it it not Help trying to reset my iPad to factory settings and keeps asking for a password I can't

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My guess is all the issues are probably related and fall back to malware.
AVG is probably correct in identifying malware. So I suggest you try some cleaning tools other than Emsisoft .
ones I use (all of them one after the other until I find one that can cope) are;
Roguekiller http://www.adlice.com/softwares/roguekiller/
Malwarebytes anti malware Free http://www.malwarebytes.org/mwb-download/var2/confirm/
ESET online scanner http://www.eset.com/int/home/products/online-scanner/
So first create a clean boot in Windows using Microsoft's instructions https://support.microsoft.com/kb/929135?wa=wsignin1.0 and then run the anti malware applications.
My outside looking in guess is that malware has set itself up as an internet proxy and is is downloading copies of itself and other malware, blocking some mail port as times as downloading more malware is more important, and probably breaking your tivo as well..
Try the malware programs first. If that does not work I will try and talk you through some logging to see what is happening.

I updated software but can't get my apple id to work.

I have updated and it will not let me use my apple id to start up. I did reset password but it still won't work.

Maybe you should clarify what you mean by "it will not let me use my apple id to start up".
We are not psychic and we can not see the message you're getting on your phone...

Bought a Mac Mini. at 18 day's old it started to lock up and not function. Took it in and they wiped and reinstalled it. Well at 24 day's old it's been sitting in the box not being used. First and last Mac for me. But can I get something for the junk?

I have pulled it out of the box and put 2 Mac approved mem sticks in it to boost it to 8 Gigs mem and it still locks up and freazes.. So many people told me Mac was the way to go... 1500 dollers could have bought me a great pc laptop. Now I have a wirless mouse keyboard and a mac mini (aka Brick) that allowed me to donate money to a cause that is helping buildings and companies out side of the US. While I have junk.. It's still under warranty and I reinstalled the os after the new mem sticks. Again.. locks up and does nothing. What can I do with this? Toss it in the trash? Any info on what I might do with it.. Please help!

It would be most helpful if you updated your system information:
Please reconcile the following
at 18 day's old it started to lock up and not function. Took it in and they wiped and reinstalled it. Well at 24 day's old it's been sitting in the box not being used.
... I reinstalled the os after the new mem sticks.
If your Mini is anything less than six months old it would be running Lion, not 10.6.1, nor would it have been necessary to "reinstall the OS". Any help that anyone can provide is predicated on your system configuration so it's important.
If you are running Lion then boot your Mini while holding the D key. This will load Apple Hardware Test which will enable you to test your memory. "Mac approved" memory is sort of vague, and even memory that is allegedly designed to meet your Mini's specification may fail. There few reputable memory vendors.
"Apple installed" memory is more meaningful, and indicates Apple has tested it and guarantees its function. Otherwise all bets are off with a claim of "Mac approved". You will have to verify that yourself with Apple Hardware Test.
If your Mini was running, or ever ran OS 10.6.1 for that matter, it is close to three years old.
You must clear up these uncertainties before anyone can help.

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They don't make an OS X version of their software.

My photoshop elements serial number is not working on my new mac. I had windows before and returned it for a mac but can't get my serial number to work

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