My Photoshop Elements serial number is not working? The CD says it is for Windows XP/ WIndows VISTA...and my currest OS is Windows 7? Is that the issue

My Photoshop Elements serial number is not working? The CD says it is for Windows XP/ WIndows VISTA...and my currest OS is Windows 7? Is that the issue?

This is a question for the Photoshop Elements forum: Photoshop Elements. A moderator may find and move this to the correct forum for you.
Benjamin

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  • My photoshop elements serial number is not working on my new mac. I had windows before and returned it for a mac but can't get my serial number to work

    my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.

    You might try here:
    (click on the Chat now button)
    Activation & Deactivation Help
    Whatever you do, don't post your serial here.
    Your entering the 24 digit serial for photoshop elements 12 starting with 1057-xxxx-xxxx-xxxx-xxxx-xxxx
    I agree with bearcatnat in that i don't know what adobe expects us to do about serials on the forums, since were just users such as yourself and don't work for adobe.

  • Photoshop elements serial number doesn't work

    I just purchased photoshop elements 12 and when i entered the serial number, it said it's invalid. 
    Does anyone know how I can get support with this?

    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for

    I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for Premiere. I dont have any other serial numbers. What do I do???

    Static_Unit
    I am getting a bit concerned about what is happening in your situation. Yesterday you posted your question in at least two different forums, one of them being here in the Premiere Elements Forum.
    Don't Have Serial Number for Premiere, Only Photoshop?
    Wherever you posted, the reply was to contact Adobe via its Adobe Chat. It is the only one who can sort out this matter for you.
    In the thread cited above I offered to help you with the difficulties that you were having visualizing the Adobe Chat in its web page. I was waiting for your follow up on that in the above thread. Instead, I find your same question in a new Adobe Premiere Elements Forum thread this afternoon with no refer the prior threads or prior recommendations given you.
    I will also mention again...when you buy the Photoshop Elements and Premiere Elements bundled in one packaging and with installation files for each on the same installation disc, each program has its own serial number. The Photoshop Elements serial number does not work for Premiere Elements and vice versa. The serial numbers are on labels on a box which houses the installation disc envelope(s). So, if you purchased both programs and found the Photoshop Elements serial number, then the Premiere Elements serial number should be in a label right underneath the label with the serial number for Photoshop Elements. I recall writing this in your yesterday's thread on this matter.
    The moderator will no doubt be along shortly to close or delete this thread. So, just in case, please bookmark your yesterday's thread cited above so that we can continue this communication which is trying to help you.
    Thanks.
    ATR

  • Serial number is not working

    I am trying to download Adobe Photoshop Elements 10 and premiere elements 10. 
    My serial number is not working, I tried to go to the website on the box that says that I need to enter a redemtion code and the site comes up with an error response. 

    What is the address of the site you are trying to access?  Have you tried a different web browser?  You may also want to review Serial number retrieval process FAQ | Point-of-sale activation products - http://helpx.adobe.com/photoshop-elements/kb/serial-number-retrieval-process-faq.html.

  • My serial number does not work. Why?

    Hello,
    I bought my photoshop elements 11 a few days ago through amazon. My pc does not have an enter to a dvd (what is normal in nowadays), so I decided to download the software through adobe website and use the serial number that comes with my new photoshop elements, but it doesn't work. What can I do now? I can´t return my product and I bought a serial number. Can I use the serial number with a photoshop elements 11 that I downloaded?
    Regards,
    Catarina

    If you downloaded the product since 24th September it will have been v12 - and your v11 serial number will not work with it.
    It is possible that as you purchased within the last thirty days you may be eligible for a free upgrade to v12. Either way contact Adobe support and see what they say - if not eligible they may point you to a v11 download.
    Alternatively download v11 from ProDesign - follow the instructions carefully: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children

  • I have cs5 on my home mac. I had it on my old mac laptop. I deactivated it then went to reinstall it on my new laptop and my serial number does not work. Any help?

    I have CS5 photoshop extended on my mac home computer. I had it also on my mac laptop. I deactivated it from my old laptop and tried to install it on my new laptop and the serial number would not work. Any thoughts?

    David o"bryan did you migrate/transfer any files/folders/applications to the new Mac laptop?  You can verify that your serial number is valid by checking under your account at http://www.adobe.com/.  You can find more details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • I have purchased Production Premium CS4 Educational Version. Its serial number is not working. Please help...

    I have purchased Production Premium CS4 Educational Version. Its serial number is not working. Please help...

    If you recently purchased this then it is not likely to be a valid sale/purchase.  Adobe does not sell older versions of their products and no one but Adobe provides student/teacher licensing.  If you purchased this some time years ago and it is only recently that you find you are not able to reactivate it with the original serial number you can try contacting Adobe Support thru chat and see if they will be willing to work with you to resolve this.
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I have successfully installed my creative suite to my old computer. I have a new one I would like to put it on. My serial number is not working. Please advise.

    I need to install my program to my new computer. My serial number is not working.

    Which Creative Suite version exactly?
    Is your old computer Mac or Windows?
    Is your new computer Mac or Windows?

  • Whenever I open the editor in Photoshop Elements 12 it does not work. When I try to click open in the application it does not do anything. None of the buttons work. When I open a photo using file at the top it opens but I cannot edit it or use any of the

    Whenever I open the editor in Photoshop Elements 12 it does not work. When I try to click open in the application it does not do anything. None of the buttons work. When I open a photo using file at the top it opens but I cannot edit it or use any of the features on the left side.

    Hi Nealeh
    Thanks i think I got it working of a fashion.
    Except the replace colour, does not seem to end up with the colour I picked using the picker tool. Its as though it hads not replaced the colour but blended in the desired colour with the old incorrect colour!
    Buy trial and error picking not the right colour but close - which when mixed with the existing colour is close.
    Sorry I can't post the pictures as the Lingerie Mfg, has me under non disclosure.
    The scenario is:-  say a blonded mainly tanned model a high cut [at the hips] corsette style basque, with an ultra low bra line.
    Our dear model, has just come back from St Barts with a fabulous Tan, and equally striking bold Tan lines!.
    So we have great tanned legs, then the 'porcelain white band' where her swimsuit was.
    Likewise we have a tanned face, and arms, shoulders etc and a great tan on the top of the cleavage, then it stops, white band to the top of the ultralow cut bra line of the basque.
    She must have lived in like the most conservative bikini on the planet [50's style], for 2 weeks!
    Had she had a normal skimpy bikini on, no problem!
    If i don't solve it, she will get fired!
    Not a lack of interest in your post, but I was out, and tried to log in to this site; which I could do, on my iPad Air / 5 [whatever its the new one]. And tried to 'sign in' - but it just hung at the
    "Join Adobe Community" adobe sign in splash screen! with he little whell spinning around continuously!!!
    I have Safari on this iPad. Guess that is all it runs.
    So technology is not my friend today!

  • Adobe Illustrator CS6 serial number does not work on my new MAC. It does work on my old MAC.

    I have Adobe Illustrator CS6 installed on my new Mac but the serial number does not work.
    Do I need to remove the program on the old Mac first?

    Thanks for you reply
    Then I do not understand why the serial number does not work? I have tried to type it several times.
    Regards
    Einar Tyholdt
    9. jan. 2015 kl. 16:16 skrev Monika Gause <[email protected]>:
    Adobe Illustrator CS6 serial number does not work on my new MAC. It does work on my old MAC.
    created by Monika Gause in Illustrator - View the full discussion
    You can install it on two computers simultaneously, so uninstalling is not needed if it's the only other installation.
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7080891#7080891 and clicking ‘Correct’ below the answer
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7080891#7080891
    To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
    Start a new discussion in Illustrator by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Purchased adobe acrobat x serial number does not work after two computers i need it put on a third computer help

    I purchase adobe acrobat x   I put it on two computers in my office I need to put it on one more but the serial number does not work anymore   is there a way to put it one the third computer?

    Also, you can only use it on two computers if they belong to the same person, are used only by that one person, and are not used at the same time. To install on two computers for two people needs two licenses. Adobe sell volume licenses, but do not sell an "all the computers in the office" license.

  • Last night I bought Adobe XI Pro and this morning the serial number does not work.

    Last night I bought Adobe XI Pro and this morning the serial number does not work.  [removed by moderator]

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

  • I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards Vicki

    Hi,
    I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards Vicki

    The trial is always extended. The serial number you enter determines whether it runs as standard or extended.
    I'm getting through fine with that link, so it must be a browser issue or some such thing. Try another browser.

  • Serial number does not work

    i purchased CS2 online from amazon ... the serial number did not work... I then went to live chat and they guided me to a new number..
    it does not work either...  what can i do?????

    Is it possible you had a previous install or demo on your disk?
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    /Library/Application Support/ProApps/Shake System ID
    Then repair disk permissions using this:
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