My photoshopCC says "Could not complete your request because of a disk error"

When I select certain files I get that error message not sure why. My PSD files are currently located on a external drive connected to my iMac. Need help!!!

BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Similar Messages

  • I keep getting a message saying "Could not complete your request because of a program error"

    I keep getting a message saying ( Could not complete your request because of a program error??
    Does anyone know what this means or how to fix?

    blucoast,
    Can you please be more detailed? When are you getting this - what is causing it? Any specific tool or while starting Photoshop itself?
    Do you see an error number or error code or a report? Can you post that here?

  • Could not complete your request because of a disk error CS5.5 Windows 7

    Working on a very large .PSB file, approx 3.5G... Recently tried to open and I got an message that said: "Could not Complete your request because of a disk error"... I am in panic mode. I am 20 hours in and a deadline at the end of the week. Help!

    The error means what it says - your disk had an error.
    You should probably make sure that you have a backup, and a spare disk.

  • I'm receiving this "Could not complete your request because of a disk error." message.

    I just purchased a brand new iMac (Yosemite 10.10 / 32gb of ram / 3tb hd) and installed PS6 on it. I then updated ACR to 8.7.1 so I could view 5d mark III files in Bridge. I also then installed VSCO Film 06 for ACR and as soon as I went into PS after that I received this error. I tried uninstalling and reinstalling PS. As soon as I reinstalled it, I tried opening a raw file and it crashes PS. I can open up a jpeg file no problem. Any ideas?

    BOILERPLATE TEXT:
    Note that this is boilerplate text.
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    etc.,
    someone may be able to help you (not necessarily this poster, who is not a Windows user).
    a screen shot of your settings or of the image could be very helpful too.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • Effects not working? "Could not complete your request because of a program error?"

    Hey guys&gals - I have always had this problem when working in RGB/CYMK modes - can anyone help me with that?
    More more importantly, now I am getting in in Grayscale mode as of this morning.
    I run Photoshop 6 V 13.1.2 x64 and just updated it this AM.
    Effects are crucial for my job, so I need this fixed asap!!
    I have tried the ctrl, alt, shift start up to no avail. Restarted, shutdown my PC as well.
    Please advise!
    Thanks,
    blaqgranitelaser

    Found the places I was supposed to - now what? Photoshop isn't crashing... doesn't give me any info other than a box saying "Could not complete your request because of a program error." And I have no choice but to click OK. This only happens when I try to use the layer effects in any color mode. Originally it was only in RGB/CMYK but now also happens in Grayscale.
    I'm not technologically savvy - I know what programs I use, but that is all.

  • What causes "Could not complete your request because of a program error"?

    I am trying to edit some pictures from a recent shoot and every time I try to open one a message pops up saying, " Could not complete your request because of a program error." What does this mean and how do I fix it?

    Welcome to this forum!
    I’m happy to help but can do a better job if I have more information about your situation.
    What version of Photoshop do you have?
    What is the make and model of the camera you used for the shoot?
    Could you also include a screenshot of your entire screen as the error message pops up? To include a screenshot in your post, click the word “Reply” below the post you’re reading right now and then click the camera picture to embed the image.

  • When I click on Define Custom Shape, I get an error message: "could not complete your request because of a program error."

    I'm using Photoshop CC 2014. When I click on Define Custom Shape, there is an error box that says "could not complete your request because of a program error."  How can I solve this problem or work around it? I've looked on the internet for answers but could find no solutions to this. The custom shape tool is 99% of what I use!

    Consider resetting the Pen tool by right clicking here
    and if that doesn't solve the problem a logical next step would be to reset your Preferences.
    To reset Preferences:
    If Photoshop is already open on your screen, close it (Quit). Then hold down Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and start Photoshop.
    A dialog box will pop up asking if you want to delete the existing Preferences file (the "Settings"). Click Yes in the dialog box. The existing Preferences file will be scrapped and a new one will be created.
    By the way, if "The custom shape tool is 99% of what I use!" have you considered Illustrator?

  • Error "could not complete your request because of a program error" when editor is launched after PSE12 update.

    Installed PSE12 in July, Installed and operated without issue. Received a message on the iMac 21.5 running OS X 10.9.4 about an update for PSE 12 being available. I downloaded and installed the update. Now when the Editor of the app is launched, I get a message that says "could not complete your request because of a program error". If I click "OK", the editor will usually continue and operate without problem but sometimes it will launch to a full gray screen and with just the border and will not close, can not quit, and prevents the MAC from shutting down. I have the force quit the app to continue to use the MAC. I have tried safe mode and user admin with same error. I can't find any posting specific to this issue. I thought there was a method to reinstall PSE without uninstalling it but I can't find it. Should I just simply uninstall PSE 12 anad start over???

    It is a mute point now. PSE12 finally failed to the point it locked up the MAC. I had to restore the MAC OS from backup to a point before the PSE12 update.
    The MAC now operates correctly and so does PSE12. I don't think I'll be updating PSE any time soon.

  • Just got "Could not complete your request because of a program error"

    I tried opening a clients TIF file about 30 minutes ago and after it opened in Photoshop, I got a box that says "Could not complete your request because of a program error"
    I hit OK and it pops back up. Over and over and over and over. I shut down everything and rebooted. Same thing after the reboot. I force quit Photoshop and tried opening some other little JPG file. Same error after it opened.
    I have not upgraded anything recently. Not sure what to do. At this point, Photoshop just wont work with ANY files. HALP!
    Photoshop CS3 10.0.1 (part of the CS3 suite)
    OSX 10.5.4
    Dual 2.5 G5
    Need some help. Thanks,
    Chris

    This is the entire contents of that file (which, although being a .txt file... tried to open in Photoshop for some reason)
    2008:10:15 16:49:47 : /Volumes/workarea/PS_10_Mac_Xcode_RIBS_en_US_Daily/20071012.r.1644/photoshop/main/photosh op/xcode/../le/sources/ExifSupport.cpp : 2866 : REQUIRE failed
    2008:10:15 16:49:47 : /Volumes/workarea/PS_10_Mac_Xcode_RIBS_en_US_Daily/20071012.r.1644/photoshop/main/photosh op/xcode/../le/sources/ExifSupport.cpp : 2866 : REQUIRE failed
    2009:01:08 13:33:59 : /Volumes/workarea/PS_10_Mac_Xcode_RIBS_en_US_Daily/20071012.r.1644/photoshop/main/photosh op/xcode/../le/sources/ExifSupport.cpp : 2866 : REQUIRE failed
    2009:01:08 13:33:59 : /Volumes/workarea/PS_10_Mac_Xcode_RIBS_en_US_Daily/20071012.r.1644/photoshop/main/photosh op/xcode/../le/sources/ExifSupport.cpp : 2866 : REQUIRE failed
    2009:03:19 14:49:11 : /Volumes/workarea/PS_10_Mac_Xcode_RIBS_en_US_Daily/20071012.r.1644/photoshop/main/photosh op/xcode/../le/sources/ExifSupport.cpp : 2866 : REQUIRE failed
    2009:03:19 14:49:11 : /Volumes/workarea/PS_10_Mac_Xcode_RIBS_en_US_Daily/20071012.r.1644/photoshop/main/photosh op/xcode/../le/sources/ExifSupport.cpp : 2866 : REQUIRE failed
    2009:03:19 14:49:21 : /Volumes/workarea/PS_10_Mac_Xcode_RIBS_en_US_Daily/20071012.r.1644/photoshop/main/photosh op/xcode/../le/sources/ExifSupport.cpp : 2866 : REQUIRE failed
    2009:03:19 14:49:21 : /Volumes/workarea/PS_10_Mac_Xcode_RIBS_en_US_Daily/20071012.r.1644/photoshop/main/photosh op/xcode/../le/sources/ExifSupport.cpp : 2866 : REQUIRE failed
    2009:03:26 08:58:48 : /Volumes/workarea/PS_10_Mac_Xcode_RIBS_en_US_Daily/20071012.r.1644/photoshop/main/photosh op/xcode/../le/sources/ExifSupport.cpp : 2866 : REQUIRE failed
    2009:03:26 08:58:48 : /Volumes/workarea/PS_10_Mac_Xcode_RIBS_en_US_Daily/20071012.r.1644/photoshop/main/photosh op/xcode/../le/sources/ExifSupport.cpp : 2866 : REQUIRE failed

  • Could not complete your request because of a program error after text layers prompt

    For the past 4 months I have been receiving a message saying "Some text layers might need ot be updated before they can be used for vector based output.  Do you want to update these layers now?"  In the past I simply click update and go on with my business but now I am receiving a an error message saying "Could not complete your request because of a program error."  If I click no on the update it loads the PSD file but then if I try to edit anything on the PSD file I receive the same error.  I have done the following troubleshooting:
    1. reinstalled photoshop
    2. repaired mac permissions
    3.  deleted preferences settings in photoshop
    I did create a generic photoshop file and saved it and loaded it with text and everything but with no error.  But I did not receive the text layers update prompt either.  This works fine, so I basically can say that I narrowed it down to the specific file or something in the file.  But also I have tried 10+ different PSD files that prompt for the text layer updates and all receive the same error now. 
    Any thoughts?

    You have a bad font on the system and it knocks out the text engine. Remove it.
    Mylenium

  • Adobe Photoshop Could not complete your request because of a program error

    I brought home a Photoshop CC file from work to work on at home. It opened fine, other than some missing fonts which I then installed. I worked on the file for a while and then went to "Save As" a new version. I got a dialog box saying "Could not complete your request because of a program error." I tried "Save" instead of "Save As" and got the same result. I tried saving it to different locations, but I keep getting the same error message. I have been using Photoshop CC for almost a year now and have never had this problem. Does anyone have a fix?
    The software is Adobe Photoshop CC v14.2.1 x64, and the OS is 10.7.4. Thanks to anyone who can help!

    Did you reset your Preferences and Photoshop tools.  Photoshop Preferences are not removed with an un-install and an Install does not install preferences.  Preferences are created  for a user id when a user ID start Photoshop  and there are no preferences for the user ID.    

  • Indesign CS5.5 "could not complete your request because of a database error"

    Hi guys. Have a huge problem. Just finished my indesign 20 page document for uni. I have gone back to open this file so that i can print it. I saved it as an IDML as the place im printing it has an older version of indesign to me. When i opened it on my computer however to check over it a dialouge box saying "could not complete your request because of a database error" Ahhh Ive tried opening it in acrobat, placing the file in indesign but none of this works!! Your help would be appreciated!!  Would it possibly work if i opened it on another computer?
    Thanks in advance

    John Hawkinson wrote:
    Both the original .indd file and the .idml file will not open? It sounds like you are totally out of luck then, and starting over is the way to go .
    There's also the Markzware recovery service -- not gauaranteed to work for every file (but no charge if it doesn't) which is not cheap, but probably less expensive than starting over on a long project that will take several days to complete. Last lnk I have is http://markzware.com/support/faq/recover-bad-file-service/

  • Indesign "could not complete your request because of a database error"

    Hi guys. Have a huge problem. Just finished my indesign 20 page document for uni. I have gone back to open this file so that i can print it. I saved it as an IDML as the place im printing it has an older version of indesign to me. When i opened it on my computer however to check over it a dialouge box saying "could not complete your request because of a database error" Ahhh Ive tried opening it in acrobat, placing the file in indesign but none of this works!! Your help would be appreciated!!  Would it possibly work if i opened it on another computer?
    Thanks in advance!

    Sounds like the IDML file is corrupt. You will need to regenerate the file in InDesign. As this has nothing to do with Acrobat, I'd suggest you repost in the InDesign forum.

  • I want to edit my raw images on cs5 photoshop.  But when I go to open the .CR2 file it says  '' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit

    I want to edit my raw images on cs5 photoshop.  But when I go to open the .CR2 file it says 
    '' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information.  '' 
    When I go to updates in photoshop help i try to update photoshop and photoshop camera raw but it then says 
    '' Updates could not be applied the error log file may help you in identifying the problem. Then, try updating again. If the problems persist, contact customer support for further assistance. 
    Photoshop Camera Raw 8.7.1(CS6) There was an error installing this update. Please quit and try again later. Error Code: U44M1I216 ''  
    I dont know how to get around this please help

    CR2 files from which Canon camera?
    Supported cameras are listed here
    Camera Raw plug-in | Supported cameras

  • Problems installing plug-ins (and even Adobe updates) to Photoshop CS5 Extended on a new Win7 64-bit laptop.Instead, a message box pops up on the CS5 screen saying "could not complete your request because it is not the right kind of document."

    Problems installing plug-ins to Photoshop CS5 Extended on a new Win7 64-bit laptop.  (Same CS5 and plug-ins installed OK several years ago on a Vista laptop.  Now I'm just trying to migrate everything over to the new laptop.) Even some Adobe updates won't install.  Instead, a message box pops up on the CS5 screen saying "could not complete your request because it is not the right kind of document."   Any solution?

    CS5's automatic update mechanism is broken, perhaps because it is no longer updated and can't cope with the newer ways of updating.
    So this means you will have make a list of the updates that failed, go here: Product updates
    and manually download/install from there.
    Gene

Maybe you are looking for

  • View source doesn't work / is broken / not working in 6.1.0.1

    View source in IE6 works on the guest users mypage when they first land on the site and on the login page, but any other community page once you login - it breaks. I'm having to use the 'view partial source' in my right click context menu as offered

  • Long Text In ALV - Exporting to Excel sheet

    Hi, Currently my ALV report reads the text using READ_TEXT fm and it displays only the first line of the text in the report. To the see the remaining lines of the text, user needs to double click on the text in the report and it creates another ALV r

  • [Urgent] Queues are blocked in status SYSFAIL

    Hi experts, I have the following problem that arose unexpectedly in an XI 3.0 installation: Queues are blocked in SYSFAIL status and when I click on one entry, I get message: XI Error CLIENT_RECEIVE_FAILED.INTERNAL: Queue stopped It seems to me that

  • Blackberry Media Sync --- Mac

    Your Music on Your BlackBerry Smartphone. It's That Simple.Sync your desktop iTunes® music files with your BlackBerry® smartphone. BlackBerry® Media Sync makes getting more from your music quick and easy!1,2,3,4 Want a specific playlist for the gym?

  • Ipod touch 8 gb refurb dont restore

    Hi: Well, I open my new one ipod touch 8 gb and i try restore but i cant the itunes say me you ipod "ipod" cant restore error 6 I try to many times and always error 6 and one time error 2006. Now in my ipod only can see the apple logo and that all, w