My photosmart 5510 wont go past the check network page when trying to install
hp photosmart 5510 , windows 7 64 bit and it wont go pass the network check page where it says checking network environmant... and its green all the way and i cant even click on the cancel button! what do i do? why wont it connect to my laptop? i have a toshiba satellite L745-s4210 help?!?!
OK, if your printer is connected to the router (2wire routers are not the greatest), then the problem is likely in your PC or it security system.
Download and run this utility: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-104282-2&cc=us&dlc=en&lc=en...
What does it say?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
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