My Photosmart 5512 can copy, scan, print documents, but it won't print web pages

Yesterday, having had problems scanning on my HP Photosmart 5512 All-in-One printer after an HP update, I went to the HP support site and downloaded the most recent driver for my printer.  Once it had finished downloading, it automatically went into the installation process.  Almost everything ended up working fine except I'm unable to print a web page.  I can print from Word and Excel, I can make copies, and I can scan. 
I installed and then ran the print and scan doctor, but to no avail.  When I looked at the print queue there was nothing there, even though I had made four attempts to print a webpage.
Does anyone there have any ideas?  Your assistance would be most appreciated.
Dena Sommer

Thank you for your help!  I tried reseting the printing system and removed the printer (as indicated in the instructions); however, when trying to add the printer back on it says, "Unable to communicate with the printer at this time."  The printer says that it's connected and the ePrint setting is on... Any suggestions of what to do from here?

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    0x96dff000 - 0x96f7efff com.apple.AddressBook.framework 4.1.1 (699) <32f0ba071013fe7a74de2c6eecd940dc> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
    0x96f7f000 - 0x96ffeff5 com.apple.SearchKit 1.2.1 (1.2.1) <f28f8dd0f155a6453411a0c9b5702764> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x96fff000 - 0x9700cfe7 com.apple.opengl 1.5.9 (1.5.9) <09fb0b76a548c49bc8cafe3a953aa7e1> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x9700d000 - 0x9700ffff com.apple.securityhi 3.0 (30817) <b3517782ad664a21e4fd60242e92723e> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x97010000 - 0x97156ff7 com.apple.ImageIO.framework 2.0.4 (2.0.4) <b407f06ff9b6893899e2e399cb65c953> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x97157000 - 0x97157ff8 com.apple.ApplicationServices 34 (34) <ee7bdf593da050bb30c7a1fc446eb8a6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x97158000 - 0x9723dff3 com.apple.CoreData 100.1 (186) <50219bcb005cb15ea999a19391a8d523> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x9723e000 - 0x9727dfef libTIFF.dylib ??? (???) <d4bcc9b9c508e53849d2d46bb6900922> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0xba300000 - 0xba301fff libCyrillicConverter.dylib ??? (???) <9d84026fdf59c82501fed0fe7d91f0eb> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
    0xba500000 - 0xba501ffb libGreekConverter.dylib ??? (???) <5bfddebfb1611e802ae4cd0d57364e7b> /System/Library/CoreServices/Encodings/libGreekConverter.dylib
    0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <25118755c7d20dc68991f00f2e1fb979> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    0xbab00000 - 0xbab21fe2 libKoreanConverter.dylib ??? (???) <e1eb1b01efdaa4d958f41faef3918309> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    0xbb500000 - 0xbb500fe3 libThaiConverter.dylib ??? (???) <5a9c683a3383f76aec8ec2ec016645d9> /System/Library/CoreServices/Encodings/libThaiConverter.dylib
    0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
    0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

    All I can suggest is that you open that file on the MBA and save it as a new file, then see if you can open the new one on the iMac.

  • I can't scan a document in my printer and have it open in Reader like before

    can't scan a document in my printer and have it come up in the adobe acrobat reader like it did before my last update...can anyopne suggest a solution...have been on hold with adobe for 46 minutes.

    Hi lostinma,
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    Reader doesn't allow you to create PDFs, so you wouldn't be able to scan directly into Reader.
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  • I can't scan a document from my printer to my computer?

    I can't scan a document frrom my HP 110 printer to my laptop

    Hello @drricci,
    Welcome to the HP Support Forums!
    I understand that you're experiencing issues when attempting to scan from your HP ENVY 110 e-All-in-One Printer to your computer. I would like to assist you today with resolving this issue. However, in order for me to provide you with accurate troubleshooting I do need to clarify a few things. 
    1) What  Operating System are you using on your computer?
    2) Are you getting any error messages when you try to scan?
    In the meantime, if you're using a Windows computer can I have you click here to download and run the HP Print and Scan Doctor Tool. This Tool will run on your computer and 'fix scanning' issues for you. Should any driver, connection, or software conflicts be found than the HP Print and Scan Doctor Tool will attempt to resolve those conflicts for you. Once the HP Print and Scan Doctor Tool has completed please test scanning again.
    Please respond to this post with the result of your troubleshooting. Should the issue persist, please  include the answers to my questions above so I can better support you. I look forward to hearing from you!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • HT4356 Can I scan a document from an eprinter to the iPad?

    Can I scan a document from an eprinter to the iPad?

    You can scan from a All-in-one Airprint enabled printer.

  • I can only scan one document at a time

    I can only scan one document at a time on my scanner. Can PDF files or documents be merged together?

    Your scanner software may be able to do that; not Adobe Reader.
    If your scanner software cannot do that, then you'll need Acrobat or http://createpdf.acrobat.com/

  • Why can I not print all pages in a multi-page document?

    Why can I not print all pages in a multi-page document?

    We are using Adobe Acrobat Reader, version 11.0. It's on a relatively new laptop (Windows 8) and accessing the internet through Mozilla. The printer is an HP Officejet. When I open a multi-page Adobe document and try to print all pages, I only get 1-2, have to then say print page 3, then say print page 4, etc. We use Adobe on our other laptop and it prints all pages of all Adobe documents and we have never had a problem and he accesses documents on the internet also through Mozilla.

  • Why can I not print from pages but can if I copy to text edit, I get "printer off line message " from pages ?

    Why can I not print from pages but can if I copy to text edit, I get "printer off line message " from pages ?  I use HP wireless printer .

    Are you sure you have the right printer?
    In UNIX/OSX printers are virtual links to devices and even with the same name can be trying to reach a printer via another network address, so it thinks it is another printer.
    Peter

  • I have a mac air and an iMac and both have Pages. I use Pages on my air and save all documents to iCloud. I can see them on my iMac but it won't open with Pages. It becomes visible if I change it to open with preview but I can't interact with it.

    I have an mac air and an iMac 5k - pages runs on both.  I use pages on my air and save all my documents to iCloud drive. I can see the documents on my iMac but some won't open in pages which is bizarre? They will open if I change it to open with preview but then all I can do is read it  - I can't add to the document - All I want is to be able to see all my documents on all my devices and to be able to have them sync so I can add to the documents from  any of my devices. I also have an iPhone 6 and an iPadair2 but I would be happy just to have the iMac and macair sync for starters. I have folders within folders in my documents,. The folders which contain pdf's and individual files open OK . The one I am having difficulty with is the file which I use for ongoing correspondence - in other words it is quite long - I keep adding to it  ( by copying letters in and letters out so I can see a sequential history of what has been going on by scrolling down ) in date order so that it could be 1 - 100 pages long - but I don't think the size is a problem. I don't understand why some folders can open and others not . Has anyone any suggestions please. I have been trying to get this to work for months since iCloud drive came in. It has got much better but it is still not good enough  - or maybe it's me?

    All I can suggest is that you open that file on the MBA and save it as a new file, then see if you can open the new one on the iMac.

  • How can I print web pages with HP psc 2175 printer?

    Hi,
    I'm having difficulty printing web pages with my HP psc 2175 printer. The printer spits out many pages before the actual page I want printed and then at times it doesn't print all of the section desired.
    In fact, when I copied one page the other day, saved it as a pdf file to my computer, opened the file and the document still would not print.
    Anyone have any idea what could be happening?
    Lee

    I have a strange issue - I am also using HP Envy 100 410A and its prints fine from iPad2. But when I try to print from my Gen 1 iPad, it goes thru the motions (shows the printer, allows to select which pages to print, double sided print etc.) but the printing actually doesn't hapen.
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  • HT4356 I have the up photos smart 5514 printer and can't get it hooked up to print web pages. It says no air printers found and both a connected to the same wifi

    I have the up photos smart 5514 printer and can't get it hooked up to print web pages. It says no air printers found and both a connected to the same wifi

    Shannmo-
    The HP PhotoSmart 5514 is on Apple's list of AirPrint printers, so it should work.  <iOS: AirPrint 101>
    One problem might be that your WiFi router does not correctly handle Bonjour data required by AirPrint.  Contact the router's manufacturer to see if there is a change to its setup or a firmware update that will solve the problem.
    I had a printing problem several months ago, where the WiFi had jumped to a neighbor's WiFi that happened to have the same name.  There are a LOT of WiFi routers out there named "Linksys"!
    Fred

  • How can i avoid printing full pages?

    How can I avoid printing full pages when printing a photo from my iphone to my hp envy?

    Hi,
    While pritning with Apple Airprint, the image will print as is..
    You may find some more customization steps by using the HP Print Home & Biz app which allow some more customization of the printout:
    Follow the steps below to find how to get the app:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02775166&cc=us&dlc=en&lc=en&product=3692888&tmp...
    Below you may find some more customization options of the app:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01930282&cc=us&dlc=en&lc=en&product=3692888&tmp...
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

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