My Photosmart C309g printer ALWAYS uses the photo black cartridge

I have a photosmart Premium C309g, wireless network connected to an iMac running OS 10.7.2. I use the printer only occasionally to print photos - I have a smaller HP printer for photos. However the C309g always uses the Photo Black cartridge for print jobs. The printer will not operate without a cartridge fitted. But Photo Black is more expensive! How do I make the printer use the ordinary black cartridge for text jobs?

Hello,
Thanks for the post, great question. I've attached a link below that may assist with this, it refers to MAC OS X 10.5/10.6 but the idea remains the same. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01662356&tmp_task=useCategory&cc=us&dlc=en&lang...
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Will a Pixma automatically use the alternate black cartridge?

When the 220 black cartridge in my Pixma goes empty will the printer automatically use the 221 black instead? I now have three 221 blacks on the shelf and would just as soon use them up instead of buying a 220.

Hi PRambler,
The reason for the two different black ink tanks is for the different types of printing your unit is able to perform. They are not intended as backups to each other.
The larger black tank is pigment based, and is primarily used for standard black text printing or output. The smaller black ink tank is dye based like the color inks, and is used for photo and graphics output.
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I cannot print pictures using the photo tray and 4x6; 5x7 paper

I have tried everything to make my new printer print photos on my hp notebook onto photo sized paper using the photo paper tray on the printer. I am not a novice and don't understand why it doesn't work. BUT I have heard from other that they have the same problem.

c-j-r-
Welcome to the HP Community Forum.
I am sorry you are having problems -- it is perhaps a problem with the printer - it can happen, although it is rare that a new printer just won't print photos at all. There may be something that can be done.
I just replaced a nice Photosmart 7520 with a new Officejet 8630 - the 8630 is a great printer; like your 7640, the Officejet 8630 lacks a separate photo tray. I do miss that photo tray. Sigh.
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I can offer the following:
The basics on loading the paper and prepping the printer come from the User Guide:
HP Envy 7640 e-All-in-One User Guide
See Page 11 and Page 21
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You might find the following helpful:
Printing Preferences
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I hope this helps.
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Dragon-Fur

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Hi pbeck39
What are the ink levels like on a self test page - are they good? Are you using Win XP x64 by any chance?
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Although I am an HP employee, I am speaking for myself and not for HP.
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Photosmart Premium C309 printer using Photo black cartridge when it is not printing pictures

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Hi @smithloi , and welcome to the HP Forums!
I see you're experiencing cartridge issues. I would like to help!
I'd recommend removing the cartridges, and performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I'd then suggest running the following updates:
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Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Photo black cartridge life too short

The photo black cartridge in the Photosmart 7525 has a very short lifespan compared to the other cartridges. I rarely print photos. Can this cartridge be bypassed to save on ink?

Hello @MinPville,
Welcome to the HP Support Forums!
I understand that you would like to bypass the photo black cartridge on your HP Photosmart 7525 e-All-in-One Printer. I would like to assist you with this today.
This printer is meant for printing photos with high quality, therefore there is no way to 100% avoid using the photo black cartridge. When you go to print from your computer, ensure that the paper type is set to 'plain' paper. Also, set the quality to 'draft' or 'normal' rather than 'best' and the printer shouldn't use very much if any photo black.
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Select the Advanced tab and set the printer to 'black ink only'
Hit Apply and OK to save the changes
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X-23
I work on behalf of HP
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HP photosmart 7510 not using the regular black ink only photo ink.

Hi, the problem thta i am having with my printer is that when i try to print anything in black it only uses the photo ink which has now run out, i have replaced the regular black ink multiple times but it is still trying to use the photo ink and now since it is empty it acts like it is printing but the documents come out blank since the photo ink is empty.
Thank you
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Hi Kerim, sorry to hear that you are having printing issues with the black in cartridge. If I understand correctly, your printer will not print regular black ink. It wants to use the Photo black all the time. I would need to know some information about your computer. Are you using Windows or Mac? Have you attempted to do the Firmware update that is available on the printer? Once I have the operating system or your computer, I can then send you the link with the instructions on how to do the Firmware update.
Please write back at your convenience and I will be happy to help.
Thank you.
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W a t e r b o y 71
I work on behalf of HP

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Photo black cartridge problem

Why does my Photosmart 7510 constantly use up the Photo Black cartridge when I'm not printing photos? I have plenty of black ink, but I am constantly going through photo black cartridges. I have "plain paper" set as default.

AreteOne wrote:
Thanks, but I don't understand
1) how adding yellow to light blue produces black.
2) since the printer has a dedicated black photo cartridge, why doesn't it just use that for black?
3) since I've pretty much only printed DVDs since installing a new black photo cartridge, and since it's now 1/2 full, wouldn't that suggest that it's being used to print the black titles on the DVDs?
See above, cyan+magenta+yellow mixes to black.
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I do not know which inks are used to print DVD's. Whether ink is used or not to print on the printable DVD's, some ink is used for servicing as described here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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What is the proper black cartridge for HP6515?

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What is black compatible for this printer?

Hi - Check out this page. The Photosmart 6515 will work just fine with both the 564 and 564XL.
Hope that helps.
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I am an HP employee.

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We have an HP laptop.
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This question was solved.
View Solution.

The troubleshooting steps in this document may help resolve the issue of black not printing. If not see the post here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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My Photosmart C309g printer ALWAYS uses the photo black cartridge

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