My photosmart is printing pink instead of red

When printing from photoshop my printer is printing in pink something that is clearly red. I have cleaned the printhead and there is no change

printing from other apps ok? then check the color profile settings.

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HP Business Inkjet 2800 Printing Magenta Instead of Red

Hi,
We've got an HP Business Inkjet 2800 in the office that is printing magenta instead of red. I'm printing from Windows XP. I've aligned the cartridges and cleaned the cartridges, and still haven't been able to solve the problem. Any suggestions?
Thanks,
Cory

Hello mikesorr,
On the bottom of the ink cartridge is a small chip that the printer reads to help determine information about the ink. You may want to inspect that area to ensure it is clean and inspect inside the printer where the chip makes contact with the printer contacts to ensure there are no spillage or other debris which may cause the chip to not be read properly.
Also it may help to also post your question on the HP Enterpise Business Community since the product is a business model, the community there may have additional troubleshooting steps or other information that may assist you.
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
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HP Officejet Pro L7780 All-in-One Will Not Print Blue Ink - It Prints Pink Instead

HP Officejet Pro L7780 All-in-One -
Issue:
Blue ink will not print (It prints the color pink instead.).
Actions taken:
1. Cleaned ink heads.
2. Replaced ink cartrige.
3. Reinstalled software.
Sugestions by HP customer service:
Purchase a new printer: Because the issue is software related - not reading the blue ink cartrige.
Any suggestions or advice would be very much appreciated.
Thank you for your time!
Thank you.
Sincerely,
Ryan

The cyan portion of the printhead may be clogged. I would suggest running the diagnostics shown here. If three levels of cleaning of the printheads does not resolve the issue you may need a new printhead.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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My Photosmart C5380 printer green instead of black

Occationally my printer is printing green instead of black.
Sometimes it is from the beginning of a document and sometimes it is the middle of a document.
I have tried to change the cartridge but have the same result.
Best regards
Torben Arp
This question was solved.
View Solution.

Hi @tobby37 ,
I'd like to help you with this issue, the black is printing in green sometimes. You have changed the cartridge and are having the same results.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Try these steps to see if it will resolve the issue.
'Ink cartridge problem' Message Displays on the Printer.
Please disregard the title.
Are you using Genuine HP Cartridges?
What are the ink levels?
Please let me know if you require any additional assistance.
Have a fantastic day!
Thank You.
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Gemini02
I work on behalf of HP

HP Officejet Pro 8500 Prints Pink VS Red

My HP Officejet Pro 8500 is printing pink instead of red. I have replaced all ink cartridges even though ink levels were not low. I have had this printer for several years and not had this problem unless cartridges needed replacing. I have run tests on the printer - no streaks or lines, just no red or yellow or green on test page (pattern is: 1st set black/grey, 2nd set blue, 3rd set pink, 4th set pink, 5th set blue). I have searched online for solutions and nothing has worked. I can't find the printhead for additional cleaning/replacement. Help!

Your printer is not properly printing yellow. (Red = magenta + yellow, green = cyan + yellow)
The troubleshooting steps in the document here may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

My HP photosmart 5520 series is printing yellow instead red

My printer is printing yellow instead of red. It is a HP Photosmart 5520.
Could you please help solve this problem?
Jill

Hi @Jill21
I'd like to help you with your Photosmart 5520. I understand the printer is printing yellow when it should be printing red.
Please use the following document to troubleshoot the issue; Fixing Print Quality Problems for the HP Photosmart 5520 e-All-in-One and HP Deskjet Ink Advantage 5....
If the issue remains unresolved after following all of the steps in the link above, I recommend contacting HP. Don't hesitate to call, although the printer may be out of warranty, the cartridges could be in warranty; therefore, there wouldn't likely be a fee for the phone support. HP will, at HP's option, either replace products under warranty that prove to be defective or refund the purchase price.
They could even determine after troubleshooting that it is a problem with the printer, in which case they may offer you a discount on a newer model.
The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
To find the “Warranty Ends” date, look in the following table for the date's location on each product. The date follows the YYYY/MM/DD or YYYY/MM format, where YYYY indicates the year, MM indicates the month, and DD indicates the day.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Officejet 8500A Plus prints purple and brown instead of red and orange

Officejet 8500A Plus prints purple and brown instead of red and orange on diagnostic page after cleaning printheads all three times. I have repalced the cartridges and checked the lind feed. I have used HP cartridges not refills.

Welcome to the forums GuidoB!
I read about the issues you have been having with your printheads and would like to help. I would suggest for you to troubleshoot by using the steps in the guide below. I hope this helps!
Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Happy Monday
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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[Solved] Hp-setup cannot find my HP Photosmart Plus printer

Hi all,
I'm trying to set up my HP Photosmart Plus printer. I have an Arch desktop acting as the CUPS server, which I ssh into from my laptop. I've gone through the CUPS installation and linux - linux sharing instructions. When I try to set up the printer through the CUPS web interface, it easily detects and adds my printer. I can access it from my laptop and print stuff fine. However, it will only print out:
**** Unable to open the initial device, quitting.
I discovered that the printer should instead be set up using hp-setup. Running hp-check -t gives this.
Running hp-check --fix prompts to reinstall the printer through hp-setup, and so it removes the printer from CUPS and starts hp-setup -i.
When I select "net" for the connection type (my printer is wireless), it can't find my printer, even though the standard CUPS interface had no problem with this.
[?1034h
[01mHP Linux Imaging and Printing System (ver. 3.12.11)[0m
[01mPrinter/Fax Setup Utility ver. 9.0[0m
Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
| SELECT CONNECTION (I/O) TYPE |
Num Connection Description
Type
0* usb Universal Serial Bus (USB)
1 net Network/Ethernet/Wireless (direct connection or JetDirect)
2 par Parallel Port (LPT:)
[01m
Enter number 0...2 for connection type (q=quit, enter=usb*) ? [0m
Using connection type: net
error: No device selected/specified or that supports this functionality.
Here's a list of all the packages on the system, in case you're doubting that I forgot to install a particular dependency.
If you need any more info, just tell me.
Thanks!
Last edited by Mindstormscreator (2012-12-18 21:55:23)

So I tried connecting it through USB instead, and now I get these messages:
Using queue name: Photosmart_Plus_B210
Locating PPD file... Please wait.
warning: No PPD found for model photosmart_plus_b210 using new algorithm. Trying old algorithm...
Found PPD file: drv:///hp/hpcups.drv/hp-photosmart_plus_b210_series.ppd
Enter a location description for this printer (q=quit) ?pool-room
Enter additonal information or notes for this printer (q=quit) ?
Adding print queue to CUPS:
Device URI: hp:/usb/Photosmart_Plus_B210_series?serial=CN15V3250N05J9
Queue name: Photosmart_Plus_B210
PPD file: drv:///hp/hpcups.drv/hp-photosmart_plus_b210_series.ppd
Location: pool-room
Information:
error: Printer queue setup failed. Please restart CUPS and try again.
I've gone on a hunt for this ppd file before with no success. Does anyone know an absolute location to obtain it?

Photosmart 7960w printer- which driver/procedure to work with Windows 7 64-bit

RE: HP Photosmart 7960w printer- any success with a driver or workaround to use with Windows 7 64-bit? There seem to be three options on the HP site, but it's not clear at all what will work.

Hi there,
The Photosmart 7960 Photo Printer does not have full support in Windows 7. There is no driver available to download on the hp site, but instead there is a limited driver built into the Windows 7 operating system. What this means is that basic print functionality will work for your product in Windows 7, but you might lose some other functionalities. This document on the HP support site explains what is available to you. You might also find this support document helpful. Hope that helps!
Thanks!
Tara
**Although I am an HP employee, I am speaking for myself and not for HP.

HP Officejet Pro 8500 A909g series wireless is only printing pink after all inks have been replaced

I have changed all ink cartridges twice and it is only printing print and not entire page. I have cleaned printhead, replaced all cartridges twice, aligned. Shows on screen that all ink cartridges are full except on upper corner it is showing ink 1/4 full.

Hi @vspivey,
I understand your printed output is pink instead of black despite your efforts so far. I would be happy to help you from here.
Although you have already cleaned the printheads, and changed cartridges, the following document might be helpful; Fixing Print Quality Problems for the HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g....
If the issue persists, you might consider calling us. We can check the price and availability of replacement printheads, and/or discuss the option of a newer printer model. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Best of luck!
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Printing all my photos red

filled all color inks and still printing re photos

Hey @trish104,
Welcome to the HP Support Forums!
I understand that you're experiencing red print quality issues when printing photos to your HP Photosmart 6520 e-All-in-One Printer from your Windows 8 Computer. I would like to work with you today with resolving this print quality issue.
First, I'm going to have you print a standalone Print Quality Diagnostics report from your printer on plain white paper to see if this is a hardware issue on your printer or if this red quality issue is being caused by a setting on your computer.
How to Print a Print Quality Diagnostics report:
1. Load plain white U.S. letter or A4 size paper in the tray.
2. On the printer control panel, touch the Settings icon ().
3. Touch Tools, and then touch Print Quality Report. The printer prints the test page.
If the report prints perfectly: Than this issue is either caused by a setting on your computer or any photo paper that you may be printing your photos on. If you're printing photos on glossy or matte photo paper, can you try to print the report on that paper type to check the quality. If the report still prints perfectly, than this is a setting issue on your computer.
What program are you printing from on your computer that is causing the red photo quality?
Can you try to print the photo from a different photo viewer program on your computer to see if the issue still occurs?
If the report prints with print quality issues: Can you please click here to run through the step-by-step print quality troubleshooting document.
Please let me know if the steps I've provided resolve your quality issue. Should you still be experiencing issues, be sure to respond to this post with the print result of the Print Quality Diagnostics report and what program you're printing from on your computer. I look forward to hearing from you. Good luck!
X-23
I work on behalf of HP
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Help! iMac will not recognize my Photosmart 7350 printer!

I have an HP Photosmart 7350 printer. I know this printer is supposed to be compatible with Mac, and I installed the optional thing from the DVD for HP printer drivers, but this one I guess wasn't on it. It is not in the list of HP printers when I try to set up the printer and go to the Printer Browser. I went to HP's website in search of a driver. For Windows XP, the 6MB driver works on Parallels. But for Mac OS X, there are files in the upwards of 100MB, none ~6MB. I found a file for hp photosmart install which I was able to extract using StuffIt Expander, but at the step in the installation where I am supposed to click "Utilities", it just closes instead of opening the list of printers. In the add new printer "printer browser," my printer shows up in the list as "photosmart 7350", but in the "Print using" drop down menu, this hp is still not on the list.

I was looking here to post my problem with the 7350 and lo and behold, someone else has the same problem. I have gone through a significant amount more trouble shooting than the original poster with no positive results. The printer worked fine until I upgraded from OS 10.3 to 10.4. Since then I have been unable to print at all. I tried to install the driver via the disk. I tried to download the updated drivers from the website. I have spoken with HP tech support ad nauseum about the issue without any luck. I downloaded the latest GIMP-print version, the driver was not in there. I downloaded GhostPrint and Foomatic, the driver finally appeared in a list as an available selection, but the printer came up with GenericClass:waiting for device. I have used the HP util to install. I have installed via the Printer Browser (printer is connected via USB, direct, no hub). I have gone into the advanced feature of the Printer Setup Utility and add the printer this way with the same results. The printer works on the PC machine that sits on the adjacent desk. I am at wits end! I am this close from going "Office Space" on this machine and buying something else!
Any other thoughts would be greatly appreciated.
Brian

Photosmart 7850 Printing Problem

My Photosmart 7850 printer - that I dearly love, and need for work - is giving me the flashing red light, and has a small squre looking icon in the error box. I tried the troubleshooting options to no avail. Is it toast? This is the 2nd time this has occured in 2 weeks. The first time, it corrected by unplugging the printer and rebooting the computer (Wndows XP os, btw), but that hasn't worked this time out.

Problem was due to a bad black ink cartridge.

Is there any way to print a photo from my iphone on plain paper on my photosmart plus printer?

Whenever I try to use Airprint to print a photo from my iPhone to my Photosmart Plus printer, it tries to print it on photo paper from the photo paper tray.
I want it to print on the plain paper in the regular tray.
I read online where this is possible with the iPrint app - but when I went to the App Store, there is no iPrint App. I found a sticky post here saying that it has been removed from the App Store in anticipation of a new ePrint Home & Business version that won't be available everywhere until September.
So, in the meantime, is there anyway to change the location of where the photos from the iPhone print?
Thanks in advance for any assistance.

HI
Most likely their is not, as printing pictures is standard set to photopaper as you most likely need good quality. Pictures on normal paper are not considered good quaity and thus not set as standard.
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AIO app on iPAD not finding my HP Photosmart C4750 printer

The AIO app on my iPad can't find my HP Photosmart C4750 printer. However, the HP eprint app on my same iPad does find the printer. Printer is turned on, connected to the network. My HP laptop and my HP eprint app on my iPad both find the printer. Only my AIO app on my iPad is blind to the printer.

Hello world-peace,
Welcome to the HP Support Forums!
I was able to find out why the C4750 will not listed in the All-in-One Remote app, but is in the ePrint app. The printer just isn't supported in the app.
You will have to keep using the ePrint app for any printing done with the iPad and C4750.
Wish I better news, or a workaround for you.
Regards,
JERENDS
I work on behalf of HP
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My photosmart is printing pink instead of red

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