My PIN is locked by carrier, is that normal?
Hi to all!
I am having serious problems here. Probably somebody can help me right here.
It's 4 months since I moved to Claro Argentina and got a Curve 8900 with BB service and normal telephone service.
I am really angry at this carrier as I dont have antenna coverage down were I live. So I decided to go back to my old carrier Movistar Argentina.
I called Claro and asked them to free up my 8900 so it could me used in another carrier, and these people told me that I should pay (important ammount of money) to get my phone free. It's important for you to know that I have payed for my 8900 4 months ago (not a cheap phne right here!), and I have an invoice for it!!!
So I looked op in the internet and found someone who gave me my MEP2 code (asking me fiorst for my IMEI and MEP codes). I typed in the MEP2 code and could insert my old SIM (Movistar one) with no problems. I could start receiving and making calls instantly!
But.............
Movistar support people couldnt make my data BB service to work with them!
I cannot add and configure email account on my 8900 for example.
After some hours, Movistar support people told me that my BB PIN might be locked by Claro Argentina.
I called Claro again and asked them to free my BB PIN so it could be configured by another carrier. Once again, the answer was: "If you want to do so, you'll have to pay".
Now my question is: If this is MY 8900, why can't I get it to work where I decide??
Is there a way of getting my PIN registered with the other carrier without depending on Claro??
Sorry for my long story, and thanks for your patience.
Regards,
Sergio
You will have to contact Vodafone UK, only they can potentially unlock the phone for you
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