My play count (& last played) does not work after itunes 11

I've read many posts claiming if you turn off crossfading that you can repair the new play couny/last playedt problem in itunes 11. That does not work for me ( I have never turned on the crossfading ever ).
Now when I listen to my audio books on a shuffle (has no screen), I can't see what chapters I have already listened to (when I plug my ipod back into my desktop).
Any other advice?
Kate

Apple needs to recognize this issues immediately, I'm a huge fan of Apple products like paulgarb said, it's a good product cause it works, every tv and mobile device in my home are linked because of homesharing, but now it does not work with no seemingly simple solution to solve the issue anywhere in site. I have always stood by Apple products and always recommend them, however I hope I did not put my foot in my mouth, my father has just spent a good amount of time scanning old family pictures and now he wishes to share them on his tv, tried multiple solutions for him with the devices he already has, none would work (ie streaming through googletv, ps3...) so I told him the simple solution is to just get an appletv for $99, he said fine get it for me for Christmas, usually I have a hard tie getting a gift for him, but now I finally have an opportunity to get him a gift I know he wants, but with homesharing issue apple has yet to acknowledge I feel appletv might be a moot point for him. Im praying that my father has not update his itunes yet. It would a great gift if apple could acknowledge the issue and fix it before the 25th.

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