My PM 7.0 began crashing about a year ago on my Win 7 machine.

There seemed to be no definable reason, and it was only occasionally, so I wasn't too bothered. But now I can't work for more than 15-20 minutes before it will either freeze, or crash the program completely.
Even after I've just cleaned the Registry, a RegClean report run immediately afterwards showed 42 errors, with the first 2 being:
Invalid File or Folder  #####  HKEY_LOCAL_MACHINE\Software\Classes\.p65\ShellNew\Filename  #####  C:\Windows\ShellNew\PageMaker.p65
Invalid File or Folder  #####  HKEY_LOCAL_MACHINE\Software\Classes\.pm6\ShellNew\Filename  #####  C:\Windows\ShellNew\PageMaker.pm6
Why it references PageMaker.6 & 6.5 I've no idea. Is that a clue? Most of the other errors reported relate to "Speech\Engines\SR\en-US" for some unknown reason.
I have spent many hours running it in all the provided compatibility modes, all to no avail. I have even tried running it on my Win XP Pro machine but it crashed there too.
So I'm wondering if there's an error in the pub itself. It will often balk at some point when converting (currently a 36pp pub) to PDF. I remember seeing a PM menu command to "check publication for layout errors" or some-such, when PM would beep if an error was found. Can't find it now, though.
I see there are many of you in this forum having problems running PM 7 in Win 7 and beyond, so did anyone ever discover a fix?

So I'm here on behalf of a customer. They are running Windows 7 Home edition. They have been using this program on this computer since they bought it in 2012. This was prompted by them being unable to use PM6.5 any longer so when they bought the new computer, they contacted Adobe support and through a series of misinforming emails the customer was able to buy PM7 and then an installation disc was sent to them. From then until this morning they were able to use PM7 without any issue. Yesterday a tech had gone out to clean up her computer because it was so infested the customer could no longer do anything without the computer locking up or flooding itself with ads.
Scouring these forums I've seen, more times than I care to count or recollect, people saying that they've gotten it to work on WIn7 and that it was never built to play Win7 in the first place. That's fine and dandy, but no one is saying how they got it to work. I'd love to know this as the customer seems unwilling to change to InDesgin. While I haven't had the "its a real possibility you will have to change" conversation with them, part of the misinforming email mentioned above was Adobe trying to force her into InDesign and she caught it before payment and switched it to PM7.
I've run this program in every able compatibility version both as user and admin. I've uninstalled and reinstalled the software running the install as user and admin multiple times. After the first installation it installed PMv7.0.2, which is the most recent version I believe. Installing the associated software, adobe distiller, doesn't help either. During the installation I get 2 errors: one telling me the unInstaller didn't install so I may not be able to unInstall this product, and another telling me that there was an error creating the registry set. The installer then continues its process to finish and I'm still unable to open it.
I'm toying with the idea of setting up a virtual XP machine holding only this program so the customer can use it whenever she needs to, but if I can get this running another way I'd love to do so.

Similar Messages

  • I have no idea what any of this means, so help would be greatly appreciated. My computer started crashing about a year ago, and over time the intervals have gotten closer and closer together. Here is my crash report. Please Help.

    Interval Since Last Panic Report:  284154 sec
    Panics Since Last Report:          5
    Anonymous UUID:                    302F0081-E415-F79E-9DEE-5545BE77439F
    Wed Jun 11 02:19:09 2014
    panic(cpu 1 caller 0xffffff7f8abfbb25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a9b0c000 0x0a5480a2, D0, P3/4
    Backtrace (CPU 1), Frame : Return Address
    0xffffff80861eb560 : 0xffffff800a41d626
    0xffffff80861eb5d0 : 0xffffff7f8abfbb25
    0xffffff80861eb660 : 0xffffff7f8acf54b3
    0xffffff80861eb6c0 : 0xffffff7f8acf5527
    0xffffff80861eb730 : 0xffffff7f8b00a853
    0xffffff80861eb870 : 0xffffff7f8ad1b659
    0xffffff80861eb8a0 : 0xffffff7f8ac058da
    0xffffff80861eb950 : 0xffffff7f8ac00fac
    0xffffff80861ebb40 : 0xffffff7f8ac021d8
    0xffffff80861ebc10 : 0xffffff7f8bc9a419
    0xffffff80861ebd50 : 0xffffff7f8bc99efe
    0xffffff80861ebd60 : 0xffffff7f8bc71cfb
    0xffffff80861ebd70 : 0xffffff7f8bc48580
    0xffffff80861ebdb0 : 0xffffff7f8bc46dc2
    0xffffff80861ebde0 : 0xffffff7f8bc4aeef
    0xffffff80861ebe00 : 0xffffff7f8b5c52a4
    0xffffff80861ebe20 : 0xffffff7f8b5c5237
    0xffffff80861ebe50 : 0xffffff7f8bc628ac
    0xffffff80861ebe80 : 0xffffff7f8bc47506
    0xffffff80861ebed0 : 0xffffff7f8bc454c7
    0xffffff80861ebef0 : 0xffffff800a8472a8
    0xffffff80861ebf30 : 0xffffff800a845daa
    0xffffff80861ebf80 : 0xffffff800a845ed9
    0xffffff80861ebfb0 : 0xffffff800a4b26b7
          Kernel Extensions in backtrace:
             com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8ab94 000->0xffffff7f8ae96fff
                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8ab02000
                dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8ab80000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8ab3d000
             com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f8 aea4000->0xffffff7f8b1c6fff
                dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8ab 94000
                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8ab02000
             com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f8bc41000 ->0xffffff7f8bd03fff
                dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8ab 94000
                dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8ab80000
                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8ab02000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8ab3d000
             com.apple.iokit.IOSurface(86.0.3)[578CEAAD-1465-3B29-B34F-09586288ED88]@0xfffff f7f8b5c1000->0xffffff7f8b5d2fff
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12C60
    Kernel version:
    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
    Kernel slide:     0x000000000a200000
    Kernel text base: 0xffffff800a400000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 804541801029
    last loaded kext at 57230321736: com.logmein.hamachi          1.0 (addr 0xffffff7f8c7c0000, size 32768)
    last unloaded kext at 406865255612: com.apple.driver.AppleUSBUHCI          5.2.5 (addr 0xffffff7f8b47a000, size 65536)
    loaded kexts:
    com.logmein.hamachi          1.0
    net.telestream.driver.TelestreamAudio          1.1.0
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AGPM          100.12.69
    com.apple.driver.IOBluetoothSCOAudioDriver          4.0.9f33
    com.apple.driver.IOBluetoothA2DPAudioDriver          4.0.9f33
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleHDA          2.3.1f2
    com.apple.driver.AudioAUUC          1.60
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleMikeyDriver          2.3.1f2
    com.apple.iokit.IOBluetoothSerialManager          4.0.9f33
    com.apple.filesystems.autofs          3.0
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleSMCLMU          2.0.2d0
    com.apple.driver.ApplePolicyControl          3.2.11
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.SMCMotionSensor          3.0.2d6
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.GeForce          8.0.0
    com.apple.driver.AppleIntelHDGraphics          8.0.0
    com.apple.driver.AppleIntelHDGraphicsFB          8.0.0
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33
    com.apple.driver.AppleMuxControl          3.2.11
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.driver.AppleUSBTCButtons          235.4
    com.apple.driver.AppleUSBTCKeyboard          235.4
    com.apple.driver.AppleUSBCardReader          3.1.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.driver.AppleIRController          320.15
    com.apple.iokit.SCSITaskUserClient          3.5.1
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.2.2
    com.apple.driver.AirPort.Brcm4331          602.15.22
    com.apple.driver.AppleFWOHCI          4.9.6
    com.apple.driver.AppleUSBHub          5.2.5
    com.apple.driver.AppleAHCIPort          2.4.1
    com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3
    com.apple.driver.AppleUSBEHCI          5.4.0
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleACPIButtons          1.6
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.6
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.driver.DspFuncLib          2.3.1f2
    com.apple.iokit.IOAudioFamily          1.8.9fc10
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.IOSurface          86.0.3
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOBluetoothFamily          4.0.9f33
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleHDAController          2.3.1f2
    com.apple.iokit.IOHDAFamily          2.3.1f2
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.2.0d16
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.nvidia.nv50hal          8.0.0
    com.apple.NVDAResman          8.0.0
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33
    com.apple.driver.AppleGraphicsControl          3.2.11
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.5
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.iokit.IOGraphicsFamily          2.3.5
    com.apple.driver.AppleUSBMultitouch          235.7
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1
    com.apple.iokit.IOUSBMassStorageClass          3.5.0
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleUSBMergeNub          5.2.5
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
    com.apple.iokit.IOBDStorageFamily          1.7
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.8 GHz, 4 GB, SMC 1.58f16
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 6
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

    The problem is likely due to the discreet GPU failing. Download gfxCardStatus 2.3 and use it to disable the GPU. This is a temporary workaround until you get your motherboard replaced.

  • My macbook crashed about two weeks ago and I had icloud already set up. How do I go about retrieving the music and images? Please, help me. I had over 10gb of music on that computer and the only place it was backup was icloud. Thanks.

    My macbook crashed about two weeks ago and I had icloud already set up. How do I go about retrieving the music and images? Please, help me. I had over 10gb of music on that computer and the only place it was backup was icloud. Thanks.

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  • Hello. the problem is that since i got my blackberry for about a year ago it always crash.

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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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    Perhaps it would be helpful for you to view the page source code of this page
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    Hi Oxfordataloss,
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    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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    s long as they already have Snow Leopard 10.6.8 installed in it.All a person needs to do with that type of iMac is to upgrade/max out their Ram. They claim that an Interl iMac with Core 2 Duo is all that is needed, as long as it has OS 10.6.8 installed. They say you don`t need  the "Core i3, Core i5, Core i7, or Xeon processor"
    But I wonder about the RAM speed, the iMac 2.33Ghz uses DDR2 SDRAM,  which I believe is rated at 667Mhz. Lion maybe installed but it might be problems running smoothly or not?
    Did some quick checking and the iMacs apple is selling this year use 1333MHz DDR3 SDRAM.
    The only thing to do is to make sure you have a good back-up, Install your RAM and install Snow Leo, then wait a couple of hours and install Lion.
    Good Luck

  • I lost my ipod about a year ago.  I just recently found it and have learned that the songs that I downloaded from my computer to the old ipod are no longer in itunes.  I cannot download the songs off my old ipod to my computer to load on new ipod.

    I lost my ipod about a year ago, and recently found it.  the songs that are on it are no longer in my itunes...they have vanished.  I cannot load them back on to my computer...apple help is useless for this.  I would like to load them back on to my new ipod but cannot get them to load on to it.  any help would be appreciated.
    Regards,
    Kevin.

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • I bought the iphone 4s about a year ago, he was not new. The seller told me that he did the factory unlock, but he lied. Now I live in Russia and want to use the iPhone with a local GSM sim card.

    I bought the iphone 4s about a year ago, he was not new. The seller told me that he did the factory unlock, but he lied. Now I live in Russia and want to use the iPhone with a local GSM sim card. Serial number (removed), IMEI (removed). Thank you!
    Personal info removed to comply with the Verizon Wireless Terms of Service
    Message was edited by: Admin Moderator

    Edge has very clear restrictions, one being that you must have 6 months of clean payment history which you don't. Either wait until April 14, or good luck at Sprint.
    I am unsure how it can be determined the payment mix up was the fault of CS, but regardless, the mix up was done. There can be any number of reasons why a payment could be missed without any fault on your part, however you are still the responsible party for the account and must live with the repercussions.

  • My itunes library was on my PC.  About two years ago I switched it to my Seagate server/hardrive. (itunes-preferences-advanced-change library). Last summer (2012) I bought a macbook, which seems to access the seagate server hard drive fine for word docs,

    My itunes library was on my PC.  About two years ago I switched it to my Seagate server/hardrive. (itunes-preferences-advanced-change library). Last summer (2012) I bought a macbook, which seems to access the seagate server hard drive fine for word docs, excel spreadsheets,etc. It also seems to have started its own library which is not complete. My PC died this summer (I still have it though).
    Now when syncing any of the multiple devices (ipods,ipads, iphones) that we have with my mac book, itunes states that "an error occurred" or the "app cannot be found".  Itunes wants me to erase the device and sync with my macbook. The message "The iPhone “Renee’s iPhone” is synced with another iTunes library on “Renee PC”. Do you want to erase this iPhone and sync with this iTunes library? An iPhone can be synced with only one iTunes library at a time. Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library."appears.
    Any assistance would be greatly appreciated.
    Renee

    u can give try to using external enclosre and backup ur files. I hope u will get files back. or using external enclosre with ur hdd boot into Linux and try to mount ur harddisk.
    there are multiple no of tutorial to mount apple partion in Linux.

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