My power/sleep button on my iPhone 5 isnt working properly, if at all! HELP!!

My power button on my iPhone 5 isnt working properly, if at all!! Pls help!

What exactly happened?
would you notice a mechanical issue with the button?
if its a hardware issue and your under the warranty, you could have the device be repaired or replace as long as there is no accidental damage and liquid damage.
you can always do a restore to isolate it from being a software issue
please do back up when doing a restore for your device
support.apple.com/kb/ht1414

Similar Messages

  • My power/sleep button on my iPhone 5 has been malfunctioning.

    Only the left side works. Do you guys think Apple would fix it if I have T-Mobile running on it?

    I've had an unresponsive sleep button last year with the iPhone 5 (about 9 months after I bought it outright). Brought it to the Apple store in Sydney and had it replaced for free with no questions asked.
    The Apple genius checked to make sure that there was no water damage and checked the IMEI to make sure it was under warranty. Otherwise it would cost money to have it replaced.

  • Power button of my iphone 5 isnt working.

    how can i resolve my problem? I took my phone to apple authorized but they refused to recall.
    The iPhone 5 serial number you entered is eligible for this program. Please follow the instructions below to have your sleep/wake button replaced.

    Lucas Ponte wrote:
    how can i resolve my problem? I took my phone to apple authorized but they refused to recall.
    Did they tell you why they refused to do it?
    The iPhone 5 serial number you entered is eligible for this program. Please follow the instructions below to have your sleep/wake button replaced
    and did you do this?
    Call Apple and request a box as noted on this page -> iPhone 5 Sleep/Wake Button Replacement Program
    Mail-in
    Call Apple and request a postage paid box to send your iPhone in to the local Apple Repair Center.
    Your iPhone will be examined by the Repair Center to verify eligibility.
    After it has been serviced, your iPhone will be returned to you by mail.

  • The lock button on the iphone 4 isnt working.

    It looks ok , but you cant push it in, Vodafone say i must have damaged it by hitting it on something. but I know I havent, it just stopped working. Surely if you damage it then it would be stuck in or there would be marks on the top of the phone if you hit it hard. Very confused as the phone is only 6 months old . They have replaced it but want £150 off me to pay for the replacement as they say the returns report says it was damaged.
    Anyone know why this fault could happen without it being damaged by me

    Thanks for your reply, unfortunately I have already sent it back as they agreed to cover it under the warrenty but only on the basis it doesnt come back as a damaged item. VF state I have put too much pressure on it but I dont think I have , it isnt as if I have been banging it on the table.  I am still arguing with them over it but thought I would ask as someone else might have had the same issue

  • My Power/sleep Button is'nt working on iPhone 5

    My Power/sleep button on top of my iPhone 5 doesnt work when I press it and sometimes works when I am not pressing it.
    Can I get this fixed?

    Bring it in to an Apple Store.

  • White screen of death? power/sleep button?

    so my ipod is in what they call the white screen of death. I have found a way to fix it but that involves my power/sleep button to work... and it doesn't. it is jammed. I dont know how to fix it. also, when i connect the ipod to the computer it doesn't connect so i can even restore it. HELP!?!

    See if this program will kick the iPod n recovery mode so yu can restore the iPod.
    RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov
    Otherwise I think you are out of luck.

  • Broken power/sleep button

    I have had my iphone 4 since Oct 2010 and it is still in great condition.  But, within minutes, my power/sleep button stoped working.  It isn't stuck, but is not functioning in any way.  Is there a solution I can tackle by myself or am I out of luck?  Also, I didn't buy it directly from the apple store, I bought it from ATT. (Oct 2010ish?) Is this a fix that needs "major" or "minor" surgery?
    THANK YOU!

    You can bring it to a 3rd party repair shop if you wish, but out of warranty exchange via Apple is $149.00.  AT&T does not handle repairs; don't even bother bringing it there.

  • Power/Sleep Button "Lags"

    Recently I've been having problems with my Power/Sleep button. Sometimes, the button fails to respond and the only way to fix it so far is to connect it to iTunes and disconnect it.
    Now at first I thought it was a software error, so I updated but still the same problem. I also restored numerous times, but no avail.
    This is recently happening quite often and very annoying.
    What should I do?

    If this is still happening after restoring as "new iPhone" in iTunes, there may be a hardware problem. Your only option is to make an appointment with an Apple store Genius Bar to get it checked out.

  • Power/Sleep button broke

    Power/Sleep button broke, is there any way this can be fixed at home? I bought the phone 2nd hand and it still had warranty when I sent it back because of a dead pixel and a wobbly home button they said the warranty had been voided? Which confused me so I can't send it back to Apple, any help would be nice. I have ready through old dicussions but didn't seem to find much help

    Apple doesn't fix stuff like this, they replace the phone. Cost for an iPhone 4S is US $199. You can try a third-party repair shop in your area, Google such...should be around US $50 or so.

  • Power/sleep button broken i need to get it into DFU mode.

    Hi all i dropped my Iphone 3GS today and sadly the power/sleep button just stopped working but i really need to put it into DFU mode so i can restore the device and update the device i was wondering if there was any other way, also i have no time to go into a apple store as i am it college and work and i can't really afford to repleace this phone, if i coulf get it into DFU mode then i would be fine unto i get a new job
    Thanks in Advance.

    Yes i had the phone for 1 and a half years now. and no the sim thing is when i updated to IOS5.0.1 i have read about it and it has happend to quite a few people when there updated to the IOS5 or 5.0.1, 5.1 is meant to fix this issue so i heard.
    I tried the sim in a friends phone Iphone 3G, activates fine, I been down to my local orange shop there said there seen a few problems like this and it is due to the IOS5 or 5.0.1 there tried over 20 sims and managed to get one to work i think it is because of the basebind update, but anyway i have took my phone into a local repair shop and there are repairing it for me and wow there have good prices there can repair it for £30 and it be ready first thing in the morning, apple said there can repair it for £80 and it could take upto 3 weeks so i need my phone for tommorow so i took it into the repair shop and it is alot cheaper.
    And @stevejobsfan0123 I just looked at your products and i must say wow i did not know one person could own so many apple products .
    Thanks for all your help though .

  • My reset/sleep button on my iPhone 4 has just stopped working, how can I fix this??

    My reset/sleep button on my iPhone 4 has just stopped working , how can I fix this??

    Hi Hamish1P,
    Thanks for using Apple Support Communities. Based on what you stated, it sounds like an app you installed is not working. I would recommend that you read this article, it may be able to help the issue.
    If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
    Cheers,
    Mario

  • Power / sleep button won't work

    Using an iPad 2, the power / sleep button stopped working.  Pressing the button won't make it sleep.  Holding the button won't shut it down.  I tried a hard restart (pressing the power and home buttons at the same time) for 10 seconds then one minute, and nothing happend.  So I decided to restore the ipad and backed it up to my MBP in iTunes.  When I clicked the button to Restore a message said some apps weren't transferred, but I don't know how to transfer apps and figured that's what a back up is.  I tried drag/drop of apps but that didn't work.  I looked around for instructions how to transfer the apps but there was nothing but Back Up, so I clicked Restore.
    The iPad was Restored, but all the apps were deleted and the power / sleep button still doesn't work, so it won't shut off or sleep.
    Any ideas?

    More than likely, you have a hardware problem with the iPad sleep button and there is nothing that you can do about it other than to have the device replaced. That will be covered under the warranty, if the device is under one year old and if the damage was not caused by user abuse. You should probably contact Apple or take the iPad to an Apple store for evaluation.
    When the iPad Ian connected to iTunes on the Mac - if you click on the iPad name under the devices heading - and then click on the Apps Tab in the iTunes window on the right - do you see your apps in iTunes? If you see them in the list, sync them back to the iPad.
    If you don't see them, if they are gone .... You can download most of your purchased content again for free as long as you use the same Apple ID. Read more about it here.
    http://support.apple.com/kb/HT2519

  • My power button on my iphone is not working. What can i do about that?

    my power button on my iphone is not working. What can i do about that?

    Meaning that you cannot restart or reset the phone?  If you haven't tried already, try both options.
    Otherwise, you can do a backup & restore, or even a restore as new (only after a successful backup).
    If the issue persists, then look at a replacement. Either it will be a hardware defect (free if within warranty), or physical damage ($49 with AppleCare Plus, $149 without it.)

  • HT201412 The top button of my iphone does not work and my iphone froze and wont let me enter the passcode

    The top button of my iphone does not work and my phone froze and I'm unable to unlock it. What do i do?

    Get the sleep button on your iPhone repaired.

  • My ipdad touch screen is frozen and pressing the sleep button for 10 seconds (and longer) is having no effect. Help?

    my ipdad touch screen is frozen and pressing the sleep button for 10 seconds (and longer) is having no effect. Help?

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

Maybe you are looking for

  • Web.Show_document issue in Reports6i

    I am submitting a report through a form(in Oracle Apps), the report completes successfully. The status is shown as 'finished'. But the when I use the web.show_document to display the report, it says that the page does not exist. The report works fine

  • Pop-up window - triggered by a click on an image

    I need to know how I make an image call a pop-up window (external website), when you click the image. Please help.

  • Context: Error loading external library

    Oracle 8.1.5EE, Solaris 8 (x86) create index quick_text on quick ( text ) ERROR at line 1: ORA-29855: error occurred in the execution of ODCIINDEXCREATE routine ORA-20000: ConText error: ORA-06520: PL/SQL: Error loading external library ORA-06522: ld

  • DC motor control

    dear all, I should control 2 DC servo motors with labviw. currently i have Labview 7.1 and PCI-6221 M-Series DAQ card. what i need is to implement a  control algorithm to control the motors at each millisecond. i actually have a profile of motion and

  • Support for unit testing object types

    There's a Feature Request that suggests expanding the unit test tool to object types: Title Provide object type support for unit tests Description In the current version (2.1.0.63) I can perform only unit test for packages, function and procedures. B