My PowerBook is lost in the repair shuffle

I put my 12-inch PowerBook in last week and when I looked for it this week on the repair tracking the Repair No was not recognized.
Is my laptop lost?
All I have is a piece of paper that s not recognized by the website.

Hang on to that paper, and assume the worst. After a series of kernel panics I brought my powerbook to an authorized reseller for repair; they couldn't repair it locally, so sent it to Apple (under AppleCare). Apple replaced the motherboard, but in the process put a dent in the case, so I refused delivery and asked them to repair the dent (the reseller had meticulously cataloged all scratches, scuffs, etc. prior to accepting the machine originally.)
Long story short: Apple lost my machine. After numerous weeks of hearing nothing, I called the reseller and they traced the machine. They had delivery records of the reseller handing it to the freight company, and the freight company had records of handing it to Apple, but no record of Apple logging it into their system.
I had to keep ringing back every week or so for FOUR months; finally someone at Apple Corporate HQ here in the UK picked up the case and they replaced my machine and my AppleCare, but in the course of doing so, I learned (both first hand and from the reseller) how miserable their service and supply chain management can be.
Bottom line--eventually they made it right but it took over 4 months to get there. Brilliant design, good looks, easy to use applies to the product, but not to the corporation.

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Its a long story, but the short version is my computer has been lost at the repair shop. So now I have another computer and have to download all my purchases and other stuff . How do I down load Apps which I have purchased again? Also talking books?

Its a long story, but the short version is my computer hads been lost at the repair shop. I now have to download all my purchases, Apps and books down again onto my ipad. I have found my purchase (songs and TV Shows) but I cant find my apps I have all the receipts. What do I do now?

Before you do what Hunter suggested, you need to authorize the iTunes account on the new computer. To authorize, Store > Authorize This Computer. Use your current Apple ID and Password. Then connect your iPad and transfer your purchases.

My repair may be lost in the system. How do I find out.

I am worried that there may be a problem with a repair on my computer. I am trying to track it down and make sure that the repair process is on track. Doing so may require the intervention of a human being, but so far I am unable to penetrate the contact information on the support website and find a way to talk to somebody.
My daughter's computer was shipped to Thoshiba repair center in Jeffersonville Indiana and arrived there on Thursday, December 28th (according to the package tracking), although Toshiba didn't acknolowdge receipt until December 30th. In anycase, we recently received a notice telling us "case closed". However, there has been no further communication. The website reports "repair in progress", but I wonder if
(a) if it has actually been worked on?
(b) if so when can we expect more information?
(c) is the process stalled because Toshiba is waiting on some form of payment or other authorization from us?
I strongly suspect that due to some kind of clerical error, the computer is sitting on a shelf somewhere and not being worked on. All I want to do is verify that the process is moving forward. Is there some way to track this down?
Thanks.

Can you send me a PM with your serial number and repair order number?
Click here to send me a Private Message.
- Peter

I sent in my iPod nano to the replacement program about two weeks back. However, I checked the status of the repair and it still says it has not been received yet. Is there any way to follow up on where the nano could be? I sent it via FedEx.

I sent in my iPod nano to the replacement program about two weeks back. However, I checked the status of the repair and it still says it has not been received yet. However, my boyfriend sent in his the same time I did and his repair status says repair being diagnosed. I still have the "receipt" of the package when they first sent it to me. I sent it via FedEx. Is there any way to follow up on where the nano could be or maybe find out if I can still get a replacement even though my nano might be lost in transit?

I sent it via FedEx.
Call FedEx. They will be able to track their own packages. They will let you know if your iPod Nano was delivered and to who!

TS1717 2 months ago, my iTunes dj (on my PC) lost its ability to "Shuffle" (I cannot get shuffle on) as well as its shuffle function. Anyone out ther know how to fix this?

2 months ago my iTunes dj (0n my ASUS PC) lost its ability to shuffle. It will not allow me to turn "shuffle" on, and "refresh" does not work either.

Just connect the new iPod to your computer and setup the iPod via iTunes (instead of via wifi).
If you want to copy all the infor from an old iPod touch to the inew iPod see:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

HT201317 I had my photo stream on and my icloud all set up, i just had the screen replaced and they somehow lost all the photos off my phone, but why wont the photo's reload back on to my iphone now that im connected to wifi again, where are all my photos

I had my photo stream on and my icloud all set up, i just had the screen replaced and they somehow lost all the photos off my phone, but why wont the photo's reload back on to my iphone now that im connected to wifi again, where are all my photos???

When photos are added to the photo stream album on a device (either due to a new photo having been taken or having been synced from another device using the stream) they remain in the album. However, the syncing process involves copying the photos to the photo stream server where they are kept for a maximum of 30 days, up to 1000 photos. If a device is reset or the stream is turned off or turned back on again (or in your case, the device was repaired), the photos that were on the device's photo stream album are gone and the only ones to appear are those that are currently on the servers (recall the 30 day limit).
If some of your photos are older than 30 days, then they are no longer stored on the cloud and hence are not synced down to the iphone.
Recall, photo stream is just a syncing service, it is not designed as a storage service for photos. Always sync photos to a computer for archiving.

HT204053 I've lost all the music on my computer in the main music section of my i tunes, i have it all on my phone but i want it back on my computer to. Every time i try to play a song it tells me it can't locate the song. I'm backed up to the cloud so ho

ok, i lost all the music on my powerbook in i tunes, it tells me it can't locate any of the songs. I'm backed up to the cloud so how do i get my music back? I have it on my iphone what to do?

Your iCloud backup doesn't contain your music. It will restore music purchased from the iTunes store to your iOS device if you restore the backup by redownloading it from the iTunes store. You can also redownload music purchased from the iTunes store to your iTunes library on your computer as explained here: http://support.apple.com/kb/HT2519. This will not recover music from other sources.
To transfer music from your phone to your computer, you will need to extract it using 3rd party software such as Touch Copy.

I have to force to quit iphoto and i have lost all the photos that i just imported!

i have to force to quit iphoto and i have lost all the photos that i just imported!

what does
The green light doesn't even turn o
Mean?
Try Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - from the resulting first aid window repair permissions and if necessary rebuild your database
LN

Can't follow the Repair Status of my computer.

Hej,
Recently, i had a hardware problem with my computer, so i called the support center.
He took my informations (and he make mistakes ... ) and send me a guy to take my computer.
I packed my computer and the guy took it with him (PostNord company).
He just gave me a paper with : Name, Reference, Date and Parcel ID. But it think its related to the shipment company and not Lenovo.
Also on the phone, he told me to write a number, which is the same as the Reference (that i mentionned earlier).
The Shipment is well arrived in Germany, but since ... no news !
I have no warranty case and i saw on the shipment company that he mades a mistake on my email adress !!!!
So i have no news on my phone, they can't join me by email .... GREAT !
My computer is gone the 20/02/2015, arrived in Germany the 24/02/2015.
That all that i know. and i can't follow the repair status on the website because he didn't provide me any Case ID.
(ex : 800xxxxxxx).
Can someone from the support help me ! change the adress or do something... I worry that my computer could be definitely lost ...
Even if they delivers it to the nearest postoffice to my place, i wouldn't be aware of it, and i couldn't take it because i have no number ...
The Service Number is : 704281781. But i really don't know how and where i could use it.

You can try contacting Apple:
Apple - Support - iPod touch - Contact Us
Maybe we can help you with the problem. What is the wording of the error message you are getting? The following lists the common errors and their resolution.
http://support.apple.com/kb/TS3694

Suitable alternatives to the iPod Shuffle

Having lost my old 2nd generation iPod Shuffle and having suffered nothing but problems with the new iPod Shuffle due to its intolerance to sweat, I need to find an alternative to the iPod Shuffle as I am about to start training for a marathon. Can anyone recommend any suitable alternatives to the iPod Shuffle?

Buy this: http://scosche.com/products/sfID1/210/sfID2/321/productID/1726 and use any headphones you want (I use Sennheiser water resistant ones: I sweat quite a bit). I've had no sweat problems with this combination.
It is primarily the headphone switch that fails/shorts, not the Shuffle itself if you place it carefully where you won't rain on it.
Or get a Nano and a waterproof case.

The hard disc of my laptop has crashed and i lost all the data. Now I want to take back up of my I phone and transfer contacts , messages and music back into my laptop , how can I do that. Pl help

The hard disc of my laptop has crashed and i lost all the data. Now I want to take back up of my I phone and transfer contacts , messages and music etc back into my laptop , how can I do that. Also let me know how I can transfer the contacts into Windows contacts from I phone. Pl help

Your content will only be where you put it. It has always been very basic to always maintain a backup copy of your computer.
You can transfer itunes purchases from your iphone: File>Device>Transfer purchases.
You can import your pics taken with the iphone as you would with any digital camera.
You can e-mail the other pics to yourself, they will never be of the original quality.
You can out a unique contact and calendar entry on the computer. You should get the option to merge the data when you sync.

Voice Memos on the iPod Shuffle

I have an iPhone 4s which I have made some voice memos on. I synced them to my computer and created a playlist in iTunes of the specific files I needed. I would like to put them onto my second generation iPod shuffle, but when I try to autofill the iPod shuffle from that playlist, I get an error message saying "iTunes cannot add any songs to the iPod "Nicole's iPod" because no songs in the playlist can be copied to this iPod." Is there anyway that I can copy the voice memos to the iPod shuffle?

What format are these files encoded in? You can check by right->clicking on a track, choosing Get Info, and looking under the Summary tab.
Do these Voice Memos play okay in iTunes?
B-rock

Please i have ordered for Bottom Case of white macbook for over 2 months now and the repair status is still processing. is dat normal

please i have ordered for Bottom Case of white macbook (late 2009)for over 2 months now and the repair status is still processing. is dat normal? i really need the bottom case asap, how can i get it

Call Apple. Contact Apple for support and service
This is a user to user forum, we don't work for Apple.

HT201269 I downloaded the iOS7, lost all the custom ring tones that I had on my phone, how do i get them back. when I sync my phone, itunes says that they have been selected, but they don't show up on my phone

I downloaded the iOS7, lost all the custom ring tones that I had on my phone. the iTunes sync page says that they have all been selected but they don't show up in my phone? Help?

I had the same problem and was able to fix it. Go to your iTunes and click on the Tones folder on the left under library. Some of my ring tones had an exclamation mark next to it and those were the ones that did not sync. You have to click on those and find it in your computer. Once the exclamation mark is gone, go to Tones section of your device in iTunes, make sure you select the tones you want synced, and click apply. I hope that helps you!

HT1451 Why do the song names and cd name not show up on the IPod Shuffle?

Why do the song names and cd name not show up on the Shuffle?

MysticChyk wrote:
Why do the song names and cd name not show up on the Shuffle?
Err this is no longer April 1st you know.
The iPod Shuffle has never had a 'display' on which track names can be shown. See http://www.apple.com/ipod-shuffle/ if you want an iPod which does have a display on which you can see the tracks names and even the album cover art then look instead at the bigger and more expensive iPod Nano http://www.apple.com/ipod-nano/ or iPod Touch http://www.apple.com/ipod-touch/
PS. The current iPod Shuffle even though it has no display on which it can show the track names can read them out loud to you using a voice-synthesiser this is the VoiceOver feature described on the iPod Shuffle product page I listed above.

My PowerBook is lost in the repair shuffle

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