My premier keeps canceling and shut down on me. When i export files it doesn't export music.

juvan
What version of Premiere Elements and on what computer operating system is it running?
Is this a "it worked before but not now" or a "it never worked before".
You have not supplied enough information for us to help you. Please give us details to help us to help you.
What are the properties of the files that you are importing into the project? Are you working with iTunes music?
What is the project preset that you (manually) or the project (automatically) is setting to match the properties
of the source files?
Other questions include:
1. Are you running the program from a User Account with Administrative Privileges?
2. Do you have the latest version of QuickTime installed on your computer with Premiere Elements? Does the
problem exist if the computer's antivirus and firewall(s) are disabled?
3. What are the details of your export choice(s) for your Timeline content?
4. Are there any error messages associated with any of these problems?
5. Others, including details of computer resources and setup of Scratch Disks.
Lots to be sorted out to get to the core of the problems.
If any questions or need clarification on the above, please do not hesitate to ask.
Thank you.
ATR

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Here are a couple resources that have some helpful troubleshooting steps for this issue. These are labeled for the iPhone, but the steps will also apply for the iPad.
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If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
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If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
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If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
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Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
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Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
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My premier keeps canceling and shut down on me. When i export files it doesn't export music.

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