My previous audiobook purchases won't let me download them, they are making me repurchase.
My previous audiobook purchases won't let me download them, they are making me repurchase.
I don't need to check anything. Apple does not hold the copyrights on the audio books they sell and if the holders of those copyrights say you can't re-download then you can't re-download. Your complaint is not with Apple but with the them.
I agree with you that you should be able to re-download those items and that they are simply protecting profits. But the reality is you can't re-download audio books. If you have not backed them up locally the rights holders don't care. They are happy to take your money again. Which is what they want anyway.
Similar Messages
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I'm trying to get itunes up and running on new computer. I have lots of music I've purchased from Itunes...and they show in my account. But only some of them have the cloud next to them. The rest say "downloaded" and it won't let me download them again.
I believe that all audiobooks are supplied to Apple by audible.com, so I assume that it's them requiring the one-time only download. This is the link for contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Hi, I downloaded some Apps and they all appear on my iphone screen saying waiting but will not fully download. On my account they are showing as downloaded so won't let me download them again. Any suggestions?
Hello Funkylildiva,
Thank you for contacting Apple Support Communities.
The following article addresses downloading past purchases.
Download past purchases
http://support.apple.com/kb/HT2519
If, after going through this article, you are still having problems, there are links to report a problem or contact iTunes Store suppport at the bottom.
Regards,
Jeff D. -
My iPhone 5s ran completely out of charge, then when I charged it again i noticed that all of my apps had been deleted.. I thought that I would be able to re download them however it has deleted them and won't let me open them at all.. What should I do?
Launch the App Store. Tap on Updates. Tap Purchased. Tap "Not on this phone."
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I've been making my iTunes music purchases on my iPhone for over a year now. I bought a new one so I relied on iCloud to keep my purchases on record. When downloading my songs, I saw that some of them were missing. When I logged into the iTunes store, it said that the albums (yes entire albums are missing) have been "PURCHASED", therefore I can't buy them again. And they don't have that iCloud icon on them to download them (since I have already purchased them). I checked my iTunes account on both my PC and my iPhone and still nothing. These aren't old purchases, but ones that I made a few months ago. Can anyone help me get my music back??
If they aren't showing in the Purchased tab in the iTunes store app (and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes) for redownloading then have you checked to see if they are hidden : http://support.apple.com/kb/HT4919 ?
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I have recently pre-ordered 2 albums with 3 gift cards i recieved for christmas. iTunes is not letting me download my 2 albums. I would like to have them in my library since they are already out and purchased.
I tried cancelling the pre-order, and now iTunes thinks I've purchased the entire album, but only one song is available to download. What the heck is going on?!
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2 Ringtones that I have purchased keep disappearing off my iPhone and I've already bought them twice, and I'm not buying them again.
Goodbye then.
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How do I redownload/delete them so I can put them back on my phone?
So your'e saying it lets you open the app from the app store? If so, that means it's on your phone somewhere take a better look at your homescreens. It will only let you open an app if it's been previously downloaded to the phone.
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I updated my itouch 2 gen and it erased all games and won't let me download them again
I have a 2 gen itouch for my son. I went to update it and now I've not only lost everything that was working fine on it, I'm unable to download anything from the app store.
Sadly the ios on the 2nd generation ipod touch is to old to run todays apps. It's ios stops at 4.2.1 and you need at least 4.3 or higher. My advise any apps that are still on it don't uninstall them cause you will never get them back. I have a ipod 2nd gen I got from a co-worker I have only 4 apps that aren't default apps. I use it mainly for videos from my itunes library and music. To have the apps of today you need on the outside a 3rd gen but perferably 4th or better yet the 5th gen. The 3rd gen might be able to have a few of todays apps but you are safer getting a 4th or 5th.
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When going to update it says there is a billing problem with the previous purchase when I go to update it still won't let me download and all the info is correct. How do I fix this?
You have to email iTunes Store Support about this issue now. You can get started here. Change the country in the upper right if necessary.
https://ssl.apple.com/emea/support/itunes/contact.html -
I can play the music on my itunes under my purchased section but when I go to my phone when I have it connected the a lot of the songs won't play on my song or from the itunes under my phone. They have a little icon to the left of them that looks like a repeat icon. It won't let me delete them from there nor play them. When on my phone only it won't play them it just brings up the clip art but will not play. Please can anyone help me.
Thanks,Thank you - I thought that might be the case BUT why doesn't the music play that I have bought from itunes - do you happen to know please.
All that happens is it just flicks through it all and won't play any of it???
As in I select the song and it just flicks back one screen (if I am making sense).....
I am really stuck and cannot work out what's gone wrong that's all.
Considering a reset of my new iphone and trying again but done that once and it's still the same. -
It keeps having me verify my billing won't let me download apps update apps nothing I don't want to purchase anything but it insist on me putting in credit card info please help
If you want to use your current ID you will either have to provide a credit card or redeem an iTunes gift card. Otherwise you can create a new ID without a credit card to purchase free apps by following this exactly as written: http://support.apple.com/kb/ht2534.
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I just recently got an iPod touch 5 and it won't let me download apps. It says they are free but when I install it , it keeps popping up saying before purchasing I must tap continue to verify my purchase something like that. Idk what to do. !!!!!
Yes. You can set the payment method to "None" once you log into iTunes on your PC/Mac. I have it set up this way.
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I purchased a tv series and downloaded the first episode, when I went to download the next episode a message popped up saying "this computer is already associated with an apple id.....You can download past purchases on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 41 days" and won't let me download the rest of the shows even though I haven't changed accounts and I'm using the same account I purchased the shows with.
It's been months, so you may not care anymore, but you can't download songs from multiple Apple IDs over a 90 days period. Sorry, it's not allowed for legal reasons.
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My daughter has used my computer to log into iTunes and download music but now it won't let me download recently purchased music from my iPad onto my computer. I want to transfer the recently purchased songs onto my iPod so how can I do this now? iTunes now says that I have to wait another 55 days! There must be a way to do this since I have paid for them.
In iTunes sign out of your daughters Apple ID and sign in with your own.
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