My print queue has a problem!

Hii
When i want to print some files on pages or Microsoft Word etc...
The Print queue appear and suddenly disappear
At the end there is not any files had been print
what is the soultion ?!

Hi, Mohammed Barashi.
Thank you for visiting Apple Support Communities.
Make sure all updates have been processed for your computer and try the steps in the article below.
OS X Mavericks: Solve printing problems
http://support.apple.com/kb/PH14142
Cheers,
Jason H.

Similar Messages

PDF Virtual Printer Queue has doc print errors but PDF's created

This has probably been answered already somewhere here, but I can't seem to find a current solution.
I am using Windows 7 64bit Pro and Acrobat X Pro. When printing to a PDF from any source - word, excel, email, the PDF is created correctly, but my PDF Printer Queue shows a document print error and leaves the doc in the queue.
This wasn't happening before so I am not sure if it's a known issue that an update has fixed or something else. If there is another thread that has the answer, let me know. Or a link to the fix would be great! Thanks.

Hi, try instead: http://helpx.adobe.com/x-productkb/global/set-default-printer-print-center.html
It works for current OS versions. If other dialogs appear, continue to add the printer.
The printer will be called localhost. Select it to print from eTax and choose the option to " Print to pdf"
Directions previous were to go to the manufacturers site, not the Apple site for the install, but its ok, link above is a better alternative.
Apologies….
Cheers

Printer queue has decided to not show up anymore

Used to be when I print something the printer queue window would appear and list everything in the queue. Not only does that not happen anymore, but also when I go into the printer & fax preferences, and hit 'print queue', nothing happens at all.
A similar thing happens with my bluetooth thing. I turn on the bluetooth to try and transfer files, but when I hit 'send file' nothing happens.
I haven't added any software or anything in a long time, other than keeping up with general Mac software updates.
Any ideas?

Hi Willy, and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Tiger Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

Monitor print queue for job size

Hi,
Problem: Occasionally, some print queues are found with a job that is spooling uncontrolled. Job will reach 2/3GB which will cause services to under perform and sometimes crash.
We are looking at understanding the reason why the file is spooling uncontrolled. I believe it is something to do with the fact some of the users are roaming users and when moving site, when arriving to a new site they should get the correct printers for
that site. It is happening that this is not being applied so they print to the printer on the previous site where they were, which seems to cause this behavior.... anyway.. I do not have any more logic details around this.. still exploring..
The question today is, can I set some sort of monitoring on the local print server to alert me when a job on any print queue has reached a specific size?
Or perhaps delete the job automatically if it does reach this threshold.
Thank you

On Server 2012 use the powershell commands included with the product. For 2008R2 and prior use the WMI Interfaces and the scripts included with the OS
prnjobs.vbs to list job size and ID, then when the size is excessive the same script is used to delete the job.
This information at the scripting center looks like what you wish to accomplish
https://gallery.technet.microsoft.com/scriptcenter/9b07ec17-a3ae-427d-a417-c95f05fc515f
Alan Morris formerly with Windows Printing Team

Printing w/Leopard & AD-based Windows Print Queues:

For those interested, I have written an overview of printing in Leopard 10.5.0 to Windows print servers (published queues Active Directory). Your mileage may vary. This document contains the good the bad and the ugly.
Objective:
Get Leopard based Macs to print to AD published SMB print queues hosted on Windows 2003 print servers. Sounds easy, huh?
Overview:
Print Servers:
Windows 2003 print servers.
Printers:
All the printers in my test were all new HP network b/w printers or network MFP b/w printers. All of them were less than 2 years old. None of them were consumer-grade home USB printers.
Mac Clients:
My test clients were Intel MacBook Pros and Intel iMacs running 10.5.0 Leopard. All of them had user AD accounts and all Macs were bound to AD using Directory Utility (or dsconfigad)
The AD clients have a unique naming convention at my company. In my environment we use the initials of the person for their login name (SAM). Example:
Real “human” Name: “Stephen Paul Jobs”
Long Active Directory Name: “Steve Jobs”
Short Active Directory Name: “spj”
“Legacy” NT Names: “domain\spj”
Full domain name (used for email etc): “[email protected]”
(you get the idea...)
Note: My Mac clients are not in an Open Directory domain. No “Magic Triangle” in this environment. Pure AD for the sake of this example. I am not managing the Mac clients via MCX in this scenario.
Print Protocols:
All the print queues hosted on the print servers were standard SMB/CIFS print queues. The syntax (UNC) looks like this:
smb://print_server.domain/queue
(This syntax is invisible to most users printing to AD-published printers (or any network based printer really) . Most users will have no idea what protocols are being used.)
Procedures:
Part 1: Set up a new printer from an existing AD-published print queue:
From the Apple menu select “System Preferences...” (or launch it from /Applications). The Printer Setup Utility app no longer exists. Apple has discontinued it fro various reasons.
Click on the Printer & Fax pane.
Click the “+” button on the left. This will launch the Apple Printer Browser (called “AddPrinter”, and lives in /System/Library/CoreServices), which looks similar to the previous browser in Tiger. The Printer Browser by default will usually show network printers vai Directory Services (AD/OD etc) as well as Bonjour printers and Mac OS X based shared printers – if they are shared via IPP and LPR under certain circumstances).
Select the desired AD-published print queue you want to print to by highlighting it in the browser list and clicking the “Add” button. (Note: Print queues published via Active Directory will show up as “Open Directory” printers, even though this is not 100% technically correct.)
Before the queue will be added, you will be prompted to authenticate as a local administrator. If you are not an admin you are screwed. Enter your name and password.
Once the print queue is added, it will show up on your Mac in several ways (barring any bugs – see below). Here are the ways to tell if you have added the print queue successfully:
A The new print queue will now be displayed in the Print & Fax system pref pane (but not always – see below).
B You will see a printer proxy application in ~/Library/Printers/ which corresponds to your new print queue. This is the print monitor app that will show up in your Dock when you print to the queue.
C You can see the new print queue via the CUPS admin page at http://localhost:631/printers.
D You can see your new print queue from the Terminal by typing this command: “lpstat –v” (type “man lpstat” for more info on the lpstat and related commands)
E You can also see your printers by launching an print-enabled application such as TextEdit or Safari and printing a page. You will be presented with Leopard’s new print dialog box (which now includes a print preview pane). From the “Printer” drop-down menu you can see all of your printers. You can add a printer from here too (which takes you to the steps listed above)
(of course, most end users will only use option A listed above. The other options are more abstract and complicated)
Now that the AD print queue has been setup on your Mac, you can print to it (maybe).
Part 2: Printing to an AD-published print queue:
Open a document you want to print.
Choose “Page Setup...” from the File menu if you need to configure the job. (Optional)
Choose “Print” from the File menu.
From the Print dialog box, choose the desired print queue from the Printer menu
Click the Print button.
You will need to authenticate with a valid Active Directory username and password. You don’t have to have administrator credentials, but you have to verify that you are a domain member. In my environment, my Windows print server doesn't require authentication, but for some reason Leopard or CUPS makes you authenticate. (See below). Not only is this a major PIA, but the authentication dialog box itself is formatted to include the wrong credentials format for authentication in the first place.
Volia! Done. Easy huh? Not really. Read on for the ugly stuff.
My Complaints and Caveats:
OK, so here’s where I vent, complain and scratch my head. Join in on the fun.
Sometimes shared print queues don’t show up in the Print & Fax system preference pane after they have been added. I have no idea why. The local CUPS admin page (http://localhost:631) on my Mac test clients can see the connected queues, and the queues show up in ~/Library/Printers. The “lpstat –v” command shows the connect queues too. But for some reason, sometimes network print queues that I have previously setup (and use regularly) don’t show up in the Leopard Print & Fax preference pane. Local USB printers always show up fine for me.
2. When challenged to authenticate a print job to a Windows print server (AD), the Mac’s authentication dialog box pre-populates the AD user’s name in the “Name” field incorrectly. Example:
A user named “Joe Is Cool” (short name “JIC”) prints a job to the print server. The print auth dialog box challenges him for a name and password. It is pre-populated already with the name of “Cool, Joe”. When a valid AD password is entered, the job is rejected (it fails authentication and gets put on hold – which is hard to see this unless you explicitly look at the Printer.app proxy tool in the Dock). However, if the user replaces “Cool, Joe” with his official AD short name of “JIC” and then enters his AD password, the print job is accepted and printed. I wish Apple didn’t try and pre-populate the dialog box! Can this be avoided or prevented?
In my environment, my Windows print server doesn't even require authentication, but for some reason Leopard or CUPS makes you authenticate. I’m working with my Windows administrators to figure this out. It will only accept user names with the short name format. It will not accept long (full) names or NT legacy names.
3) The Printer Setup Utility app, which used to live in /Applications/Utilities, no longer exists. Apple has discontinued it for various reasons. Mainly security and simplicity. I wish it was still available, but the system pref pane works fine (well, usually)
4) Active Directory-based print queues will show up in the OS X Printer Browser as “Open Directory” printers, even though this is not 100% technically correct. Why can’t OS X tell the difference between OD queues and AD queues and label them as such?
5) Leopard has locked down the ability to add network printers. You now must be a local administrator in 10.5 or later. I understand the importance of this security measure in certain environments, but why can’t there be an option in the Security preference pane to “Allow non-admins to add printers”? This would make me very happy.
6) Setting the default printer and resetting the CUPS system now require you to right-click in the left side of the Print & Fax pane. There no longer is a button or menu option to do this.
7) Sometimes after a job has printed the printer proxy app (from ~/Library/Printers) stays in the Dock and won’t go away.
Conclusion
Please chime in on your experiences, bugs, opinions and comments.
Message was edited by: Daniel Stranathan

I have noticed several of the changes in our system when printing to an AD printer from a Leopard client. I have one issue that is pretty odd and I'm not sure what is going on. When printing an Excel worksheet, I get prompted for AD credentials. After submitting the job, the print queue says "Waiting for Authentication", I have to press the Resume button and then the authentication dialog pops up. I successfully authenticate (My auth dialog is populated correctly and the remember to keychain option is selected) and the job prints fine. If I print the same document again (without closing the worksheet or Excel), or any other worksheet, I still have to reauth. I can print just fine to the same printer from Textwriter and I do not need to authenticate. Weird...

Server Admin not showing jobs in print queue

Hi All,
I'm not sure if others are having this problem or if it's just me. I am running Mac Server OS X 10.6.7 When I go to Server Admin and select "Print" and then "Job Status", I get a list of all the server's print queues. In the pane below the list of queues, there is a section that says "Jobs on Queue:" which then allows me to select any specific print queue. The problem is, no matter what queue I select, I am never able to see any of the print jobs going through the queue. I have sent multiple jobs to different printers on the server, all while watching the "Jobs on Queue" window for the appropriate printer. In every test, I have never seen ANY print job show up in that window, even though all the print jobs print out fine. I have even tried pausing a printer to let jobs queue up, and still nothing shows up in that window.
I have also tried the same tests while viewing the prints queues from the "Print & Fax" System Preferences pannel directly on the server. Still no luck. Everything prints out fine, but I am unable to ever see any print job hitting the queue.
The reason I even noticed this problem is because a user accidentally printed a 500 page document by mistake. The user called me to stop the job, but I was unable to see anything in the queue to kill. I tried deleting the job directly from the printer, but this just caused the printer to lock up. I would try powering off the printer and restarting it, but as soon as it powered back on, the print job would restart. I even tried restarting the server, but as soon as the server came back online, the print job started again. Finally, after hunting on the web, I tried logging into CUPS via http://localhost:631 and was able to see the print job listed there and finally delete it.
Is there any way to monitor print jobs on the server in real time? I found this previous archived thread describing what appears to the same problems using Mac Server OS X10.5.8, but there was never any solution listed before the thread was archived.
https://discussions.apple.com/thread/2152737

Is there anyone using printing services on a Mac server at all that could comment on whether or not you see the print jobs listed in the queue when printing?

Bizarre solution for OfficeJet Pro K5300 problem when Word docs hang in the print queue spooling

A bizarre solution to a spooling problem.
Problem:
Word documents sent to an HP Officejet Pro K5300 Series printer hang in the print queue, saying “spooling”. They do not print, and cannot even be cancelled.
Solution (Bizarre Solution).
The solution that worked for me was to rename the printer by removing the first space after “HP” in the printer’s name. When I did this, Word could then print to the printer. If the space is then re-inserted back into the printer-name then Word is still able to print!! I don’t know how, but it worked, and it worked on two separate installations! The full explanation is below with more options for testing that still need to be explored, or preferably explained by HP and or Microsoft.
First here is some background. My computer is an IBM NetVista 2.4GHz, P4. It has a 250GB HDD with lots of room and 2GB of RAM. My operating system is Win XP Pro with Service Pack 3. My anti-Virus in Trend Micro Internet Security 2009, updated regularly, (I turned it off while installing the printer software). I use Office Professional 97, with Office SP2b).
I bought a new HP Officejet Pro K5300 printer.
I installed the printer software, and followed HP’s directions strictly. I used the installation CD that was supplied by HP. My connection to the printer was USB.
The installation proceeded uneventfully and I printed a test page after it finished.
After that I printed a configuration page, then I printed a couple of photographs using Irfan View. The quality was great and I was pleased.
Then I tried to print a 2-page Word document, using Word 97, but nothing happened. No response from the printer, no error messages, just silence. I clicked on the printer icon on the task bar to look at the print queue and saw that my document was listed as “Spooling”, but it was not making any progress. I waited a couple of minutes but still no progress. I tried canceling it but it would not cancel/delete. The job on the queue would not respond to anything. I could not print it and I could not cancel it. The only way I could recover was to shut down Word, which flushed the queue and lost the job.
I tried this a few more times but with no success.
I did a Google search for this problem, and I found a few solutions. I tried them, but none worked. I checked HP’s website and found this problem listed, with some solutions from HP. I tried HP’s solutions, but they did not work either. In fact, when there was a Word document stuck “spooling” in the queue, HP’s diagnostic utility said that it could not even communicate with the printer, and suggested that my USB connection was bad. However, when I flushed the queue by shutting down Word, I could successfully send a Test Page to the printer, and I could print a detailed PDF from Adobe. So Word was the problem, not my USB connection.
After a pondering this problem over the next few days, and keeping in mind the fact that the default HP printer-name was “HP Officejet Pro K5300 Series”, I remembered that many years ago I could not get an Excel VB macro to select a printer, and print to it, if the printer-name had any spaces in it. I had noticed that the HP default printer name had 4 spaces in it, so I wondered what would happen if I renamed the printer by removing the spaces from its name.
So I renamed the printer to “HPOfficejetProK5300Series” (no spaces), and voila! Word could now print to it!
Then I wondered, if it was necessary to remove all of the spaces from the name, or just some of them, to get the printer to work, so I renamed the printer back to it’s default name in 4 stages, at each stage re-inserting one of the original spaces, and testing the printing. At each stage the printer kept successfully printing from Word, until I had re-inserted all four spaces and the printer’s name was back to being identical to the default name that it was installed with, but now it would print from Word on command.
So why was it that Word could not get the printer to print with the printer’s default installed name, but if I removed all of the spaces from the printer’s name, then re-inserted them, the printer would print from Word every time?
So I did another test.
I uninstalled the entire printer software package and installed the updated Full Feature software package, filename “OJProK5X00_Full_8_3.exe”, 159MB download from HP.
After the package was installed, Word could NOT print to the printer, but other programs like Adobe PDF reader, and Irfan View, could print to it. I tried each software package about three times each, with consistent results.
I then renamed the printer, but this time I just removed the first space after the letters “HP”, i.e., I changed the printer’s name from “HP Officejet Pro K5300 Series” to “HPOfficejet Pro K5300 Series”. After I did that Word could then print to it. I then changed the printer’s name back to “HP Officejet Pro K5300 Series” by re-inserting the first space, and Word could still print to it now.
I challenge someone from HP to read this and explain why Word won’t print to this printer until I rename the printer by removing a space, but can still print to it after the space is re-inserted!
Of course, there is another alternative. Perhaps I could have renamed the printer by removing or changing any of the other characters, instead of the spaces. But each test involves completely uninstalling and re-installing the software, and I have better things to do with my time.
This question was solved.
View Solution.

What an amazing solution!
I recently purchased an HP Deskjet F4580 and had discovered that when using Word 97, it would print OK when using the Print icon but when trying to print using File->Print->choose page number or current page, Word would crash. Excel, Adobe etc would all print fine. I have spend many hours removing and then reloading the HP software and Office Professional software but this solution fixed the problem in a few minutes. PC is running XP Home SP3.
Just one thing I would add is that my computer has two accounts - one is the Computer Administrator account and the other is a Limited account. When I took out the space between HP and Deskjet so the printer became HPDeskjet F4500 series, I could then print from the Administrator account using either the print icon or File->Print->choose page number or current page. When I switched to the Limited account, I would get the same crash when I tried File->Print->choose page number or current page (OK with icon). The Limited account mode does not allow the printer to be re-named.
I went back to Admin mode, re-classified the Limited account as a Computer Administrator account, logged on to this account and re-named the printer (in this case I took out another space so it became HPDeskjetF4500 series. Then it printed fine using the print icon or using File->Print->choose page number or current page. I then went back to the Computer Administrator account, re-named the printer to HPDeskjet F4500 and re-classified the second account back to Limited account mode. Now printing OK in both Computer Administrator account mode and Limited account mode.
Thanks again!

The Adobe Print Engine has failed to output your data due to an unknown problem

I am currently having a huge problem printing from indesign. I am running CS3 on a hi spec 08 Mac Pro (10.5.2) connected to an Epson 3800 Stylus Pro A2 printer. I keep getting the message <Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem>. I have tried trashing the indesign preferences, I tried a new account... In fact I have just done a clean install of the entire OS. Just can't get it to print. I did have it printing on this machine before and the same document prints from my iMac. The problem seems to be something to do with the print dialogue. If I print WITHOUT checking the Printer settings in the Print dialogue is sends to the print, but the output is shocking as the paper selection is not right and uses photo black not matt black. When I DO check the printer settings and set it all correctly it gives me the <Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem>. Anyone else had this or have any thoughts?

I am seeing this error too, but I've narrowed it down to an isolated set of circumstances. My client has begun rolling out Active Directory integration with Macs on their network. Here are the specifics:
-- Mac OS X 10.5.4, IDCS3 5.0.3
-- Using the Directory Utility, Macs are bound to AD with using the mobile account option (user folder is cached locally on workstation, hosted on the network)
-- The message immediately pops up after clicking 'Print' button in print dialogue.
-- Printers are a couple of different versions of DocuColor (250 and 260) with Fiery RIP front ends. Print queues are hosted on an AD print server and listed as Open Directory under Kind in the Add Printer dialogue.
-- Only IDCS and ILCS3 (13.02) exhibit this problem. PSCS3 (10.01), Acrobat (8.1.2) and Safari do not have the same issue, so it appears to be Postscript related
-- Printers not going through AD (IP or BonJour enabled HP B&W lasers) print successfully when logged in via the networked user. Logging into a local admin account resolves the problem as well.
-- This issue appears on freshly imaged machines, G5s and MacBook Pros, not just an isolated workstation. So its possible there is a problem with the source image, but it was created by another office and I'm just a consultant onsite at another location trying to sort things out. Other workstations still using Thursby's Dave software for file and printer access, running 10.4.11 do not exhibit same issues.
-- The console output lists this error when ID fails:
7/23/08 3:28:59 PM /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/MacOS/Adobe InDesign CS3[1374] passwordCallback: didn't find keychain item for "ipp://localhost/printers/DC01_Fiery250_5th";prompting for it
I have created a keychain entry to match this with no success.
-- None the suggestions in linked KB doc. resolve the issue. But that doc seems to be outdated as it references CS 1 and 2 versions of ID.
So, has anyone seen the same issues? AD integration appears to be the common thread, but I cannot find the cause.
Shawn Punga
Senior Systems Consultant
MacLab

FREQUENT PRINT QUEUE PROBLEM

I AM USING THIS PRINTER WITH ONLY ONE CATRIDGE I.E 21 NUMBER BLACK. THERE IS FREQUENT ISSUE OF PRINT QUEUE EVERY DAY. PROBABLY IT IS ONE TO TWO TIMES A DAY.
BUT USUALLY IT IS RESOLVED BY THE USE OF HP PRINT AND SCAN DOCTOR FOR THE TIME BEING. I WISH TO RESLOVE THIS PROBLEM PERMANENTLY.
PLEASE LET ME KNOW WHAT TO DO.

Please do not type all caps, according to internet etiquette it is shouting.
What is the print queue issue you are talking about and any error messages?
What is HP Print and Scan Doctor fixing?
Are you using Genuine HP cartridges, not refilled?
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

Print problem: Appleworks and Print Queue Constipation

Let me start by saying that I have had this problem intermittently on my own computer, and now my mother has it on hers. My computer is wicked fast and loaded, hers is a basic iMac17" G4. I strongly suspect that the problem only occurs with Appleworks, but I may be wrong.
So the problem is this. When I try to print, the item goes to the print queue, and then the job stops. The printer icon shows up in the dock with a red exclamation point. The job stays in the queue. In the printer queue dialog box, you can click on the "start jobs" icon, and the icon will change to the "stop jobs" icon..... but within seconds the icon will revert back to saying "start Jobs."
At this point, I have a problem that is hard to eliminate. Cleaning out the queue is not enough to make the computer behave. I do a variety of things like a restart, unplugging the usb, unplugging the power cord to the printer, etc. Eventually things get better, and I am never sure what thing I did fixed it.
This has happened only rarely on my computer, so I have not gotten too excited. But it is chronic on my Mom's, so I spent hours doing varouis disk fixing programs and dumping the printers preference files and making sure she has the latest driver (it is an Epson C88). None of that works. (incidentally, I have various printers, including an Epson R320, not sure it that printer is always the culprit on my computer).
I thought I had her problem solved when I made her go to the Page Setup dialog every time and make sure her Epson printer is selected there before printing. But today she said the problem reoccured, even doing as I suggested.
She can print from every other program. She can print to PDF and open that PDF in Preview and print from that. But that is an awkward workaround for an older woman who is scared of her computer to begin with.
So... any ideas. I scoured this forum and couldn't find anything that I hadn 't already tried

Peter,
More a guess than anything else, but I'd suspect a corrupted preferences file.
See Peggy's tip "AppleWorks has stopped working correctly" here:
http://discussions.apple.com/thread.jspa?threadID=121704
for more information.
Regards,
Barry

Problem with local users printing to the printer queue

We have just upgraded our servers to 2.8GHz Quad-core Intel Xeon which is running OS X 10.5.6
I have set up the printer queue to the network printers, through LPD.
Open directory users are able to print to the network printers without any problem however when a user local user to a machine (all 10.5.6 but different models) are not able to print.
The printer pauses and does not print.
Any solutions?

Hi there,
I am not quite sure of your setup based on your posting so apologies if my reply is not appropriate.
Are you saying that when the Mac attempts to print directly to the network printer (rather than via a queue created by selecting an Open Directory printer) the printer queue pauses?
If yes, then I would ensure that the LPD protocol was selected and the correct queue name was entered - as this can often cause the spooler to pause.
PaHu

Printer proxy problem? 300 jobs in my print queue.

I left my MacBook Pro on overnight. When I 'woke it up' about 24 hours later, I found that I had 303 documents in my print queue for my HP LaserJet 1320. Printer proxy has quit upon awakening in several instances before. This is the first time the queue has 'completed' printing of documents. Some of the documents were sensitive. Do you think my security/ID has been compromised?

“Windows Server Print Services 2012 Printer Queue” target is a part of Windows Server Print management
pack which is useful for collecting the print queue information.
The Base windows MP wont be able to do this.

Problem on printer queue

Hi Gurus,
there is a problem on printer queue when the user AAA wants to print an order.
This user can create and print the order. Also if the user set the printer as XXX the System print on the YYY printe. Besides if the user modify a created order he can't print. Probably there is a SAP value set to modify.
Can anybody help me? Can you write me the right steps to solve the problem?
thank you so much
Vallex

Apparently this error was due to the user I was logged in testing with not being an administrator (maybe a power user would have worked as well) in Windows. Upon changing this user to a local admin, I was able to add the printer queue. It does give an alert that "The server for the printer does not have the correct printer driver installed" and that I have to manually install and/or select it.
So, problem solved...mostly. A couple of lingering oddities are that the print queue's status shows "Access denied, unable to connect", rather than "Ready". I seem to be able to print w/o issue, however. Other thing is that I guess I will not be able to use the logon script to ensure the printer queue is connected, due to having to select the proper driver manually. Any thoughts on either of these?
Thx,
FT

Solaris print queue ordering problem

Hello in my new work I hit following problem.
"unfortunately Solaris does not queue print Jobs according to the time the print command was started, but according to the time when whole print job was finished from the client point of view (== print jobs were copied to spool directory). This way small print job, that was sent after large job, can be in reality printed earlier. This behaviour is new to us, because on other unix systems (BSD / linux) it would behave as expected."
Any hints on how to modify print queue behaviour?

Hi,
What are the problems you have found for sending all the prints to the same queue ?? are these a performance issue ??
so maybe you have to increment the number of report server's engines at your rwserver.conf file:
http://docs.oracle.com/cd/E15523_01/bi.1111/b32121/pbr_conf002.htm#i1006129
modify attributes minEngine, maxEngine, initEngine
Regards
Carlos

Printer queue problem

when I issue command
% lpstat -p all
prt1 is faulted, ................ . system not responding
So when I try to print "test" file to that printer using
% lp -d prt1 test
[id is prt1-023456 & today is "Jun 30"]
then I check lp status by issuing
% lpstat -o
prt1-012345 .............. May 21 123456 finished printing
prt1-023456 .............. Jun 30 123
There is nothing print out. When I issue
% cancel prt1-012345
cancel prt2-012345 done
It is too late to cancel that queue.
Then I cancel all the print queue and reset the print server and disable/enable the prt1, the problem still cannot be solved.
My question are
1. Why the printing for last month (May 21) still appear in the lpstat -o command.
2. What is going on to the print queue and why my test file cannot come out.
3. How to solve that problem.

Thanks for the suggestions. I did the upgrade to OS x Lion thinking that the problem would be solved with a fresh install of the operating system. It was partially fixed. I have 2 printers on my home wireless network. I can print normally using an old HP G55 printer and a generic hp printer driver. For the other printer, an new hp photosmart D110a, I can scan just fine from the print & scan utility. However when I try to print I get the error message: "/Library/Printers/hp/cups/Inkjet1.driver/Contents/MacOS/Inkjet1 failed"
What does that message mean? I have tried reseting the printers, getting fresh updates from Apple, and adding the printers back. I can use the old printer, but it is frustrating because the hp photosmart used to work just fine with 10.6.

My print queue has a problem!

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