My printer (Cannon MP990) is not scanning in my new Imac 10.8.3

Prints OK but won't scan?
What have you tried and how is it connected - cable or wifi? Have you checked for any driver updates for the printer? Have you tried Image Capture in the Applications folder?

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How to I get my Canon MX700 to scan to my new iMAC top? Currently the Canon will print from the iMAC. They are on a wireless home network. The Canon use to scan to the PC using software called MP or Navigator.

How do I get my Canon MX700 to scan to my new iMAC top? Currently the Canon will print from the iMAC. They are on a wireless home network. The Canon use to scan to the PC using software called MP Navigator.

Did you try scanning using Image Capture?
Otherwise, check the Canon website for updated software.

HT1619 my remote is not working with the new imac 27" :(

my remote is not working with the new imac 27" i do not know even if new imac has infrared at all , pcworld shop said yes it should work . but hey i tried everything including security setting checks

<http://store.apple.com/us/product/MC377LL/A/apple-remote>
"Not compatible with MacBook Pro with Retina display or iMac (Late 2012)."
There are some USB IR receivers that allow the Apple Reomote to work with software such as Remote Buddy
<http://www.iospirit.com/products/remotebuddy/>

Canon MX870 will print wirelessly but will not scan and can't launch EX navigator

My laptop recently crapped out on me the hard drive failed. It's an old Macbook pro vintage with 4gig memory and running OS X maverics. After I got a new hard drive put in and restored my computer using a time machine backup I noticed the Tech had gone ahead and installed a newer operating system 10.9.2 and now I cannot get my Canon pixma MX870's software to work. After going to the Canon site and downloading newer drivers and wrangling with it for three hours I finally was able to get it to print wirelessly somehow, don't ask me how. But it will print wireless however it still will not scan even if I use image capture it sees no printer available and the ex navigator software keeps showing an error message it cannot launch! How bogus! Macs have always just worked period. No problem but now even when I go back to my old install disc for the Canon pixma MX870 it says that the software is not supported by this operating system .....REALLY... this printer is only about three years old! I'm shocked that apple could actually go ahead and make new versions of maverics that don't support printer software from two years ago..... REALLY you're kidding right! Whats next you won't support software from two months ago! I guess we have to just buy a new printer every month.
This machine is starting to remind me of a Windows laptop what a nightmare. Jobs must be rolling in his grave. This is just utterly pathetic. This is the beginning of the end for Apple. I've always been impressed with how easy it is to use apple stuff but this is the second time I've updated my operating system only to find I have to go through **** just to get the freakin' printer to work. Come on guys somebody show me an easy fix here and if any body says it's the printer companies responsibility to update their drivers and software I think I'm going to puke. I have already downloaded the newest Canon software for the MX870 and it can't launch I was able to get the printer to print but can't get the scanner to work and the solutions menu is now useless.

Well you are right Steve my complaint is with Canon for not making it easier to install their necessary updates if you upgrade your OS system but it seems that when Apple is constantly making new upgrades available they might want to add in the heads up "OH by the way, if you install this new OS it's likely your printer won't work any more if it's more than three years old." along side the constant "Updates are available for your computer" they should really have it read "Updates are available for your computer, proceed at your own risk" No I'm sorry the whole system is geared towards making people get so frustrated that they eventually give up and buy a new printer. I'm not sure what 5 hours of my time is worth but I am sure that if were getting paid by the hour it would be enough to buy a new Canon comparable to the MX870. So by the way if other people are having this same problem, which of course thousands of them are, the solution is first download the newer driver, then download the new wireless setup assistant and then figure out how to use it (good luck with that), it took me about two hours just to find the access points on the printer and to be honest I just got lucky eventually. Then you must download the newer "Scan Gear" software if you want to scan. But it seems that the new "Scan Gear" software got my whole solutions menu to start working again so there you go, you can be a white night for somebody else who is having this same problem. I must admit that after wrangling for hours I continued to go back to the forums and eventually found a link to the canon software update page provide by some very nice girl who was very helpful for some other guy and the link took me to the same page I had been to several times already but I then downloaded the "Scan Gear" software and was up and running again. So thank you to that nice girl and in the spirit of her helpfulness I offer this to the thousands of other poor bastards that cannot get their MX870 to scan
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_s eries/pixma_mx870#DriversAndSoftware
Go there and download the "Scan Gear" software that is for OS 10.9

OS 10.6.8 and Canon printer. Prints wireless but will not scan wireless.

Just bought a Canon MX890 multifunction. OS 10.6.8. Used Canon support to help me set up wireless and I can print wireless but it will not scan wireless. Error message reads: "Cannot communicate with scanner for these reasons: Scanner is turned off or USB cable is disconnected." Any suggestions?

Sounds like you are trying to use Canon's MP Navigator application. To get this to work via wireless, you first need to open Canon IJ Network Selector which is located in Applications > Canon Utilities. With this application open it should show you the MX890 on the network. Select it and OK the change.
Next step is to open the MP Navigator application and click on the Preferences button. Then from the General tab you need to ensure the Canon MX890 Network is set.
With these two actions completed you should be able to scan with MP Navigator.
Or as Carolyn has instructed, you can use Image Capture which is included with OS X to scan from the MX890.

My cannon HV 20 camcorder is not recognized in the new imac

Hi,
I bought the new imac, my Cannon HV 20 HD camcorder is not getting recognized, i have the new Firewire 800 to 4 pin DV connection and imovie9
i tried it on another mac at the apple store - still would not recognize.
I have tried most of the suggestions given in this discussion forum except,
- checking my camera DV port
- imac FW 800 port
- replace another cable
can anyone suggest where to turn this filevault on/off?
welcoming other solutions.

Hi
can anyone suggest where to turn this filevault on/off?
Under the Apple menu (top left hand corner of screen) - down to System preferences
Here one icon looks like a Safe - name (not sure) Sweden = Säkerhet = Safety but
most probably should be File Vault.
Your Camera
a. Has it worked OK via FireWire on other Mac ?
b. Can You test it with old FW400-4-pin and on an old Mac ?
Just to rule out that Your Camera is OK.
With the old FW400 connector one could/might insert it 180 deg wrongly into Mac
Yes it needed some force - but on my Mac the connector was on the back so I didn't feel this.
RESULT: Disasterous - A/D-Chip in Camera burned - A hard to get problem though
everything else but just Camera <-> Mac was affected. Expencive repair.
Here is my list on this.
*NO CAMERA or A/D-box*
Cable
• Sure that You use the FireWire - USB will not work for miniDV tape Cameras
FireWire - Sure not using the accompany USB-Cable but bought a 4-pin to 6-pin FW one ?
• Test another FW-Cable very often the problem maker.
Camera
• Test Your Camera on another Mac so that DV-in still works OK
• Toogle in iMovie pref. Play-back via Camera (on<->off some times)
• Some Cameras has a Menu where You must select DV-out to get it to work
Does Your Camera work on another Mac ?
Sorry to say it is to easy to turn the 6-pin end of the FW-cable 180 deg wrong.
This is lethal to the A/D-chip in the Camera = needs an expensive repair.
(Hard to find out - else than import/export to another Mac ceased to work
everything else is OK eg recording and playback to TV)
Connections
• Daisy Chaining most often doesn’t work (some unique cases - it’s the only way that work (some Canon Cameras ?))
Try to avoid connecting Camera <--> external HD <--> Mac but import directly to the Mac then move
the Movie project to dedicated external hard disk.
Mac
• Free space on internal (start-up) hard disk ? Please specify the amount of free space.
(Other hard disks don't count)
I go for a minmum of 25Gb free space for 4x3 SD Video - and my guess is 5 times more for 16x9 HD ones
after material is imported and edited.
SoftWare
• Delete iMovie pref file may help sometimes. I rather start a new account, log into this and have a re-try.
• Any strange Plug-ins into QuickTime as Perian etc ? Remove and try again.
• FileVault is off ? (hopefully)
Using WHAT versions ? .
• Mac OS - X.5.4 ?
• QuickTime version ? (This is the heart in both iMovie and FinalCut)
• iMovie 8 (7.1.?) ?
• iMovie HD 6 (6.0.4/3) ?
*Other ways to import Your miniDV tape*
• Use another Camera. There where tape play-back stations from SONY
but they costed about 2-4 times a normal miniDV Camera.
• If Your Camera works on another Mac. Make an iMovie movie project here and move it
over to Your Mac via an external hard disk.
(HAS TO BE Mac OS Extended formatted - USB/DOS/FAT32/Mac OS Exchange WILL NOT DO)
(Should be a FireWire one - USB/USB2 performs badly)
from LKN 1935.
Hi Bengt W, I tried it all, but nothing worked. Your answer has been helpfull insofar as all the different trials led to the conclusion that there was something wrong with my iMovie software. I therefore threw everything away and reinstalled iMovie from the HD. After that the exportation of DV videos (there has not been any problem with HDV videos) to my Sony camcorders worked properly as it did before. Thank you. LKN 1935
from Karsten.
in addition to Bengt's excellent '9 yards of advice' ..
camera set to 'Play' , not rec/computer/etc.?
camera not on battery, but power-line?
did your Mac 'recognize' this camera before...?
a technical check.
connect camera, on, playback, fw-connected...
click on the Blue Apple, upper left of your screen ..
choose 'About../More..
under Firewire.. what do you read..?
More
• FileVault - Secure that it’s turned off
• Network storage - DOESN’T WORK
• Where did You store/capture/import Your project ?
External USB hard disk = Bad Choise / FireWire = Good
If so it has to be Mac OS Extended formatted
----> UNIX/DOS/FAT32/Mac OS Exchange is NOT Working for VIDEO !
mbolander
Thanks for all your suggestions. What I learned is that I had a software problem. I had something called "Nikon Transfer" on my Mac that was recognizing my Canon camcorder as a still camera and was preventing iMovie from working properly. After uninstalling Nikon Transfer and doing a reboot, everything worked great.
I never liked the Nikon Transfer software anyway--I guess I'll get a cheap card reader and use that to transfer photos in the future.
*No Camera or bad import*
• USB hard disk
• Network storage
• File Vault is on
jiggaman15dg wrote
if you have adobe cs3 or 4 and have the adobe bridge on close that
or no firewire will work
see if that halps
DJ1249 wrote
The problem was the external backup hard drive that is connected, you need to disconect the external drive before the mac can see the video camera.
Yours Bengt W

Why is my Canon IPF 5100 printer not working on my new iMac intel

I just purchased a new iMac and within a few days, my IPF 5100 printer stopped working. I contacted Canon's service department and
they had no idea how to fix the problem. They said it was most likely a USB port problem. They mentioned that this problem was
occurring more and more often with the iMac's.
Well, the customer service person from Canon said they would call me back, and I haven't heard from them yet.
Hello Canon and Macintosh, my printer plays an important part in my photography business.
What's up!
Anyone else with a IPF 5100 having this problem?
Greg

Are you sure it's an IPF 5100, if so it's not supported by Snow Leopard per:
http://support.apple.com/kb/HT3669#canon

HP Officejet Pro 8600 will not scan using my new OS X

HP Officejet Pro will not scan using my newly installed OS X. Help

Hello MHz67,
Welcome to the HP Forums.
I see that you are having an issue with the dpi not getting any higher than 300. I have done extensive research on this issue and I have added a screen shot to show that the highest dpi is 300 using the ADF. If you change to scan with the scanner glass then the dpi can be increased.
Firmware will not change this setting in any way so the only explanation is that you could possibly be using a none HP software to do your scans and that software may have been changed.
I have even opened Windows Fax and Scan software on a Windows 7 operating system and still it will not go past 300 dpi.
I have had the same results on a Mac operating system as well.
I do apologize for the inconvenience.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP
Attachments:
300 DPI from ADF.jpg ‏41 KB

Adobe After Effects CS3 does not work on my new iMac

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Maybe an answer at http://www.adobeforums.com/webx/.59b665be/1

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I bought a brand new iMac last week in order to complete a video project.
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with an additional error
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I was prompted to try this from because of this thread http://forums.adobe.com/message/5863018#5863018
I hope this helps and that you figure out your issue.

Classic iPod does not appear compatible with newer iMac.

I have a fairly new iMac with iTunes. I am trying to sync an older version iPod Classic to iTunes on my iMac. Everytime I plug into the iPod USB port, I get a warning window that states: Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled.
I then need to select OK. I don't have any other USB ports connected. And I am unable to sync the iPod.
I have all the latest and greatest updates, versions, etc. Are the older iPods just not compatible with iMac?
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Mair

Hello HB4S,
The following article provides steps that can help get your iPod communicating with iTunes.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Cheers,
Allen

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Some things have changed with CS6 from DW 8 so it's possible some features may have moved, may not have existed, and there is a great deal of CSS and other enhancements added. In all your site will work, or at the very least if a feature was removed, users here could still help you get the code working. Also you could consider the Cloud purchase of $19/month or $239.88/yr.

Video not working on my new imac

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External startup disks will not start with my new iMac

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Otherwise the devices work as they should. If I connect them to my iMac then they will appear on the desktop, etc. The only thing which does not work is that they cannot be used as startup disks, even though they work fine as startup disks if connected to my MacBook Pro.

Based on your description it is very hard to tell what is going on.
You appear to have an i7 iMac. That model was delivered with Snow Leopard (10.6.x).
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Anyone else have this issue or know of a fix.

try:
from the Airport (little radar in menu bar) pull-down menu,
turn-on "Interference Robustness"
the next step would be changing the channel settings in the router from 11 to 6
+any 2.4Ghz cordless phone around?+
Thanks,
den
.

My printer (Cannon MP990) is not scanning in my new Imac 10.8.3

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