My printer (deskjet 690c) has started printing gibberish all the time.

As soon as I switch it on it starts printing junk. The only way to stop it is switching it off. I have tried reloading software but to no evail. Any suggestions please.

This would generally be caused by a print job that was interrupted; when the printer is turned back on the job is out of sync and is not properly recognized by the printer. You will need to delete the print job from the queue.
What is the operating system? Running the diagnostics at http://www/hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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