My printer is flashing 10.00.0 memory error, i have taken the cartridge out and replaced it,

I am using an HP Laser Jet 2430 dtn printer.
All was fine until a little bit ago and it is flashing memory error 10.00.0
It advaised to take out the cartridge and replace it, I did and I am still getting the error, now says contact support.
Any suggestions?

Hello,
Please follow the stepsfor reset as below:
1. Press OK.
2. Press the down arrow or the up arrow to navigate the listing, select Service Menu.
3. Press OK to select the Service Menu option, scroll down to select Restore Defaults and press ok.
Although I am an HP Employee, I speak for myself and not for HP.

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My printer is flashing 10.00.0 memory error, i have taken the cartridge out and replaced it,

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