My printer is Hp printer 932C it will only print in black and white not color

my printer is Hp printer 932C it will only print in black and white not color I got a new color cartage nothing still only printing in back and whit what can i do

There are a few things to check:
Make sure the blue tape has been removed from the nozzle plate.
Print a diagnostic page as shown in method 4 here.  Does this page print color?  If so the issue may be your driver settings.  Check for a "Print in grayscale" setting and uncheck this box.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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