My printer is not working will not even copy where do i get it fixed

printer is broke will not even do a copy. how do i get it fixed. never uesd even once

Please read this post then provide some details. What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? Are there any error messages on the printer or computer screen? Was the driver installed correclty?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

OCR on Acrobat 9 Pro not working - will not explain why.

I ran the OCR function on multiple 500-page PDF documents for an upcoming project. For the most part, the OCR worked. However, OCR DID NOT work on specific pages within the documents (would usually happen once or twice every few thousand pages). I went back through the PDF documents to try and run the OCR on the individual pages that did not work the first time, and the screen showed the following error: "Acrobat could not perform recognition (OCR) on this page because:". There was nothing else in the error box - no explanation as to why OCR would not work on those individual pages.
Has anyone else had luck with this problem? I would really appreciate any help I can get.

Very likely the pages of interest have a least one character of renderable text. This might not be readily seen by you or me but it'd be there.
Acrobat's OCR will not process a page that has any renderable text.
Be well...

Hp recovery disks not working- will not reboot

I have an hp envy ultrabook touchsmart model 14-k033TU. About a week ago the laptop decided to shut down and perform an update. It was bed time so I let it do it's thing. During then update it may have switched off as it was not plugged in ?ran out of power. When I next tried to switch it on a blue screen appeared with a sad emoticon with the message "your pc ran into a problem and needs to restart. We're just collectinng some error info...". I cannot read the source of the error as it flashes by too quickly. It alternates between this blue screen and a black one that says "preparing automatic repair".
I called hp after trying a few solutions online, several of which weren't applicable as it will not start normally. It just loops between the two screens. They sent me some recovery disks but I had to purchase a usb cd/dvd drive to use these. I put the first disk in and nothing happened. I pressed esc and tried to boot from disk as someone suggested but it did not work. The loop continues. I am not sure what I else I can try. I guess it's deeply corrupted now. Any ideas?

Hi @Yana5789
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

My iphone 5 sleep button doesnt work properly. Need help where can i get it fixed

I bought my i5 in january from croma, delhi and last 5-6 days i am noticing that my sleep button is not working properly on the right side. I searched for solution on the net but all i got to know that this is a problem in iphone 5 and need to be replaced. And i have no idea how to get it fixed or where to contact to get it replaced. Need urgent help.
Thanx in advance

modular747 wrote:
It means that for one year from the data of purchase, Apple will replace the phone with a refubished unit for any malfunction not due to abuse or physical damage (i.e dropping, exposure to water, etc,)
To be clear, it's a new or refurbished unit, whichever Apple has in the replacement phone stream.

Liquify filter will not work, will not even open.

Crashes Photoshop every time I click on it. I have tried holding ALT, I have updated Photoshop, I have reset Photoshop settings (ALT, CTRL, SHIFT). What could be wrong? Please help!

Adobe Photoshop Version: 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00) x32
Operating System: Windows Vista 32-bit
Version: 6.0 Service Pack 2
System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 1995 MHz
Built-in memory: 3002 MB
Free memory: 1154 MB
Memory available to Photoshop: 1677 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: Intel
Video Card Renderer: Mobile Intel(R) 4 Series Express Chipset Family
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366
Video Card Number: 2
Video Card: Mobile Intel(R) 4 Series Express Chipset Family
OpenCL Unavailable
Driver Version:
Driver Date:
Video Card Driver: igdumdx32.dll,igd10umd32.dll
Video Mode:
Video Card Caption: Mobile Intel(R) 4 Series Express Chipset Family
Video Card Memory: 1310 MB
Video Rect Texture Size: 4096
Video Card Number: 1
Video Card: Mobile Intel(R) 4 Series Express Chipset Family
OpenCL Unavailable
Driver Version:
Driver Date:
Video Card Driver: igdumdx32.dll,igd10umd32.dll
Video Mode: 1366 x 768 x 4294967296 colors
Video Card Caption: Mobile Intel(R) 4 Series Express Chipset Family
Video Card Memory: 1310 MB
Video Rect Texture Size: 4096
Serial number: 92628514430356610606
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6\
Temporary file path: C:\Users\Savannah\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 287.2G, 135.1G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768
   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0
   AdobeOwl.dll   Adobe Owl 2012/06/26-12:17:19   4.0.95   66.510504
   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654
   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
   adobe_caps.dll   Adobe CAPS   6,0,29,0
   AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768
   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56
   aif_core.dll   AIF   3.0   62.490293
   aif_ocl.dll   AIF   3.0   62.490293
   aif_ogl.dll   AIF   3.0   62.490293
   amtlib.dll   AMTLib   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
   ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768
   BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768
   boost_date_time.dll   DVA Product   6.0.0
   boost_signals.dll   DVA Product   6.0.0
   boost_system.dll   DVA Product   6.0.0
   boost_threads.dll   DVA Product   6.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
   CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768
   data_flow.dll   AIF   3.0   62.490293
   dvaaudiodevice.dll   DVA Product   6.0.0
   dvacore.dll   DVA Product   6.0.0
   dvamarshal.dll   DVA Product   6.0.0
   dvamediatypes.dll   DVA Product   6.0.0
   dvaplayer.dll   DVA Product   6.0.0
   dvatransport.dll   DVA Product   6.0.0
   dvaunittesting.dll   DVA Product   6.0.0
   dynamiclink.dll   DVA Product   6.0.0
   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
   filter_graph.dll   AIF   3.0   62.490293
   hydra_filters.dll   AIF   3.0   62.490293
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   image_compiler.dll   AIF   3.0   62.490293
   image_flow.dll   AIF   3.0   62.490293
   image_runtime.dll   AIF   3.0   62.490293
   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
   libeay32.dll   The OpenSSL Toolkit   0.9.8g
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
   LogSession.dll   LogSession   2.1.2.1640
   mediacoreif.dll   DVA Product   6.0.0
   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcr71.dll   Microsoft® Visual Studio .NET   7.10.3052.4
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CS6   CS6
   Plugin.dll   Adobe Photoshop CS6   CS6
   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   3.0.0.383
   PSArt.dll   Adobe Photoshop CS6   CS6
   PSViews.dll   Adobe Photoshop CS6   CS6
   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
   shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300
   ssleay32.dll   The OpenSSL Toolkit   0.9.8g
   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   TfFontMgr.dll   FontMgr   9.3.0.113
   TfKernel.dll   Kernel   9.3.0.113
   TFKGEOM.dll   Kernel Geom   9.3.0.113
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
   wu3d.dll   U3D Writer   9.3.0.113
Required plug-ins:
   3D Studio 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Accented Edges 13.0
   Adaptive Wide Angle 13.0
   ADM 3.11x01
   Angled Strokes 13.0
   Average 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Bas Relief 13.0
   BMP 13.0
   Camera Raw 7.0
   Chalk & Charcoal 13.0
   Charcoal 13.0
   Chrome 13.0
   Cineon 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Clouds 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Collada 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Color Halftone 13.0
   Colored Pencil 13.0
   CompuServe GIF 13.0
   Conté Crayon 13.0
   Craquelure 13.0
   Crop and Straighten Photos 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Crop and Straighten Photos Filter 13.0
   Crosshatch 13.0
   Crystallize 13.0
   Cutout 13.0
   Dark Strokes 13.0
   De-Interlace 13.0
   Dicom 13.0
   Difference Clouds 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Diffuse Glow 13.0
   Displace 13.0
   Dry Brush 13.0
   Eazel Acquire 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Embed Watermark 4.0
   Entropy 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Extrude 13.0
   FastCore Routines 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Fibers 13.0
   Film Grain 13.0
   Filter Gallery 13.0
   Flash 3D 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Fresco 13.0
   Glass 13.0
   Glowing Edges 13.0
   Google Earth 4 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Grain 13.0
   Graphic Pen 13.0
   Halftone Pattern 13.0
   HDRMergeUI 13.0
   IFF Format 13.0
   Ink Outlines 13.0
   JPEG 2000 13.0
   Kurtosis 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Lens Blur 13.0
   Lens Correction 13.0
   Lens Flare 13.0
   Liquify 13.0
   Matlab Operation 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Maximum 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Mean 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Measurement Core 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Median 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Mezzotint 13.0
   Minimum 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   MMXCore Routines 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Mosaic Tiles 13.0
   Multiprocessor Support 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Neon Glow 13.0
   Note Paper 13.0
   NTSC Colors 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Ocean Ripple 13.0
   Oil Paint 13.0
   OpenEXR 13.0
   Paint Daubs 13.0
   Palette Knife 13.0
   Patchwork 13.0
   Paths to Illustrator 13.0
   PCX 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Photocopy 13.0
   Photoshop 3D Engine 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Picture Package Filter 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Pinch 13.0
   Pixar 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Plaster 13.0
   Plastic Wrap 13.0
   PNG 13.0
   Pointillize 13.0
   Polar Coordinates 13.0
   Portable Bit Map 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Poster Edges 13.0
   Radial Blur 13.0
   Radiance 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Range 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Read Watermark 4.0
   Reticulation 13.0
   Ripple 13.0
   Rough Pastels 13.0
   Save for Web 13.0
   ScriptingSupport 13.0.1
   Shear 13.0
   Skewness 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Smart Blur 13.0
   Smudge Stick 13.0
   Solarize 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Spatter 13.0
   Spherize 13.0
   Sponge 13.0
   Sprayed Strokes 13.0
   Stained Glass 13.0
   Stamp 13.0
   Standard Deviation 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Sumi-e 13.0
   Summation 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Targa 13.0
   Texturizer 13.0
   Tiles 13.0
   Torn Edges 13.0
   Twirl 13.0
   U3D 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Underpainting 13.0
   Vanishing Point 13.0
   Variance 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Variations 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Water Paper 13.0
   Watercolor 13.0
   Wave 13.0
   Wavefront|OBJ 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   WIA Support 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Wind 13.0
   Wireless Bitmap 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash: NONE
Installed TWAIN devices: NONE

Problem with my iPod touch: Frozen screen, unable to access anything as slider does not work, will not accept a full restore. Apple Store advised that it is a 'hardware' problem and I could trade-in!

I am a relatively 'new' user. Touch was a gift, I used it in a simplistic way - listened to music took a few photos, added a few calendar events. After a year I then decided to be more proactive and found a few free apps (Solitaire) - then had a the frozen screen problem which I though was connected to low battery, but it wasn't. I recharged it, still could not access, then tried a full restore and got an error message. Took it to a Genius Bar and was told it was a hardware problem and as it is out of warranty I could trade in or just buy a different product. As this is my first Apple product is this usual? Do Apple products have a very short shelf life - I anticipated that it would last me longer than a year! Has anyone else had this problem? Was it able to be resolved? Or is it worth trying to get it repaired - and if so who can do it - Apple Store did not offer that to me as an option?

Sure sounds like a hardware problem. It happens some times. The iPod is just an electrical device.
Apple will exchange it for a refurbished one for this price. Apple does not repair your iPod.
Apple - Support - iPod - Repair pricing
A third-party place like the following maybe less expensive. Google for more places.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

My bookmarks toolbar is not working, will not save bookmarks and all of my previous bookmarks are lost. The articles are not helping. Please help.

I cannot find my bookmarks. I've tried troubleshooting with the information from several articles with no luck. I even tried to uninstall and reinstall Firefox. I can only add 2 bookmarks, then it won't let me add anymore. All of my bookmarks are gone, I don't mind re-adding them but now I can't even do that. Please help.

Even though the Firefox application was not shown as running in the Applications Tab of Task Manager, it WAS shown as running in the Processes Tab. I ended the process, and the problem was solved.

IPhoto not working, will not open!

Everytime I try to open iPhoto, I get the folllowing message. iPhoto is unable to open this library. You have opened this photo library with a newer version of iPhoto. Please quite and use the latest version of iPhoto. According to my system updates and ap store, I'm already updated. I've gone through Finder, pictures and launchpad and all the icons for iPhoto lead me to the same error message. I can't even find a place to uninstall and reinstall. If I put in trash, will I be able to re download and will I loose all my photos? I really can't stand iPhoto. I should have manually added all these photos without using this program.

Try the following:
1 - launch iPhoto with the Command+Option keys held down to open the First Aid window.
2 - Run Option #4, Rebuild Database.

Upate will not work, will not let me dowload apps..... help?!

when i go to dowload an app on my ipod touch it says udate required this app requires ios 5. when i go to update my ipod on itunes it tells me it is up to date. its at ios 4.2.1 help...

anyone?

ON DEMAND not working - will not load listings.

This has been going on for 2-3 weeks now. When I press the on demand button on the physical remote or choose a program to watch On Demand using the tv remote app on my iPad, the screen turns black with the words "XFINITY On Demand" on the screen...I can hear the regular cable channel running behind the black screen.
After a few seconds of unsuccessful loading of the On Demand screen, a message appears that says, "UNABLE TO PROCESS REQUEST. Please try your request again in a few minutes. For more info and further assistance, please visit Comcast.com/help." Then it goes back to the cable channel I was previously watching (and could hear in the background of the black screen).
Retrying the request repeats this process. Tried resetting the box using the "My Account" app and nothing happened. WHATS GOING ON HERE?

In addition, when this problem started, I was in the middle of watching a program On Demand and it froze. I exited out and began receiving this message every time I try to access On Demand.

I am using a Canon 640 printer and my MPNavigator will not remain open. It pops open then quickly closes. I've used it for several years but it just started doing this. What can I do to fix this problem?

I am using a Canon 640 printer and my MPNavigator will not remain open. It pops open then quickly closes. I've used it for several years but it just started doing this. What can I do to fix this problem?

I had a similar problem with a Canon MP800R under Mac OS X 10.9.2 Mavericks.
In my case, the MP Navigator app in the dock was linking to the wrong file.
It linked to Applications > MP Navigator 2.1.app > Contents > Resources > MP Navigator.app, but it should link to the "main" app, probably under Applications > MP Navigator 2.1.app.
After pulling the correct MP Navigator app file to the dock, I can start MP Navigator again by clicking on it in the dock. However, when clicking on it, a second MP Navigator icon will show up in the dock and stay there until the app is closed. By the way, the MP800R scanner also works (although officially not supported by Canon).

Art work will not show

I laoded iOS5 on my iPod Touch. Now art work will not display on teh iPod. It is still in the library and still there when I "get info". Help?

That's normal. It's a system bug.
You're not the only one with problems in albums arts and info.
You should wait for an update.
Btw even the iPad have that problem

My Office Print Pro 8600 Plus will not print pdf files sent to it from an iPad using ePrint.

My Office Print Pro 8600 Plus will not print pdf files sent to it from an iPad using ePrint. I just get an error message when I go to the HP Eprint centre. It does print the cover e-mail but nothing else. The attachment is not secure as far as I can see. I have tried sending an attachment from my Mac and that worked fine.
This question was solved.
View Solution.

Hello krnkln3.
Are you trying to send the PDF as an attachment in an e-mail sent to the ePrint e-mail address of the printer or are you trying to print using the ePrint app?
Try sending the same PDF document to the printer's ePrint e-mail address and let us know if that works. If this works but using the ePrint app is not working, maybe the ePrint app is not working fine with this PDF document (it could be due to it's size or something else). Remember that you can always use the e-mail ePrint address of the printer to send PDF documents as the processing is happening at the HP servers and not in your iPad as when you try to send it using the ePrint app.
Cheers!
Wixma.
I am an HP employee.
Say thanks by clicking the Kudos star in the post.
If my reply resolved your problem, please mark it as as Accepted Solution so that it can be found easier by other people.

After installing Lion all Adobe products not working will and to slow

After installing Lion all Adobe products not working will and to slow
Like the photoshop is to slow to work on it
Please I need to now what's the problem and how can I solve it
Best regards

Yeah Im at a loss too for what is going On here I Do Audio video Editing On the PC side till Now Just got a Not even 6 mo old Mac book pro Dual core 2.5 Ghz 17 in 160 Gb HD 2 GB Ramm did fresh reinstalled of tiger Patched to 10.4.11 then asked the tech at apple store best way to go for Installing my Adobe CS3.3 Master Suite for windows on Here As I said I did not want to go with Lepord as well as I do not use vista yet on PC side with my audio video Apps Abelton live 7.0 Reason 4 Pro tools 7.4 M powered Avid media Composer 3.0 and everything Adobe Makes now he says 2 ways to go VM fusion Or Parallels He likes the Parallels I go that route I install it realize to make Adobe suite work I have too do a custom Virtual machine with 1.5 GB ramm instead of default 512 MB and I create virtual HD at 60 GB instead of default 32 GB which The first time i Installed the master Collection at the 32 GB setting I think it ran out of disk space on the install so i increased the VM to the current settings went to Adobe to Parallels site and Got updates and windows and apple removal tools and ran them here goes reinstall # 3 it takes about 1 1/2 Hrs then at end give ya the error 19-20 errors and when you go look into the folders in Program files adobe there are no Icon launch files and in your programs tab under adobe suite all you see is 2 icons that do not launch anything ? any help is greatly appreciated new to Macs Like them but a lil discouraged !!!!

I changed my provider in the icloudwindow appears the old apple id. with the new apple id, which is working, will not accept. what i have to do?

hi, i changed my provider in the icloudwindow appears the old apple id. with the new apple id, which is working, will not accept. what i have to do?

Actually you always use ethernet..
MBA does not come with ethernet port.. but apple sells both a cheap usb to ethernet and a much more expensive and much faster thunderbolt to ethernet adapter. With ethernet to eliminite this silly situation of setting up wireless over wireless, so if you make any change you instantly drops you off the network. Like cartoons of people sawing off the branch they are sitting on.
But you can reset.. no reset will do anything at all to the material on the hard disk. You must deliberately erase it.
Read the info because you may only need to do a soft reset. That is hold the reset for 1sec (2-3sec is fine) as long as you don't hold it for a full reset.
http://support.apple.com/kb/ht3728
Even a full factory reset will not harm your files in any way, (or any further!!)
I am "concerned" that you have no backup to vital files on your TC. That is not wise. TC are no more immune to failure than any other hard disk.. (actually latest ones use the cheapest green WD drives money can buy) and keeping files in only one location is a receipe for disaster. An external drive is much more accessible.. cheaper and tend to be more reliable. There are too many things to break in the TC.. it is designed as a backup target for TM. Not a file store.

My printer is not working will not even copy where do i get it fixed

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