My printer is stuck on the last printing job and refuses to copy and print the next focused item.
Hpdeskjet 3000 printer
Power down the printer and kill any jobs which are stuck in your PC spooler. (If possible, restart the PC as well)
Power up the printer again.
Hope this helps.
I work for HP.
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I switched to Apple Mail in the last two months. When I attempt to print an email message, I get a blank piece of paper. When I attempt to use the print options suggested in "Mail Help", the program crashes and has to be reopened. Any ideas?
Which version of Mail are you using as well as which Snow Leopard version you are using?
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after the last Yosemite update on my MacBook pro I turned the FileVault on, now my Mac is freezing all the time and encrypting the drive looks like going to last forever and I am unable to use my MacBook pro what must I do???!!!
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
My Iphone and Ipad will not pick up my new email messages..for the last few days...I have tried deleteling the account (a number of times..) and setting the account back up? and it still only picks up the old messages? Anyone else having tis problem? Any ideas how to fix it?
This just started happening for no reason...no changes to the phone or Ipad?my iphone and ipad will not send or receive emails or messages for the last few days. it is telling me that cannot connect to server
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got a new wireless connection for my mac and cannot figure out how to delete the last connection service I had. Everytime I shut the computer, the network goes back to the other one. I cannot find the file ANYWHERE
Under Network Preferences, select the WiFi
click on "Advanced..." button
Select the network you want to delete from the list and click on "-"
Click "Ok"
Click "Apply"
Well done ;-)
You may also want to delete the wireless key from Keychain.
Open Keychain, seach for the old wifi network name, slect it and click delete -
I cannot backup my iphone, it keeps telling me the backup is corrupt and not compatible. All forums have suggested I delete the last backup but that was months ago and I'm afraid if I do that and it still doesn't work, I won't have anything saved. Can anyone help?
Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
How to back up your data and set up as a new device
You can check your warranty status here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do -
I downloaded a show on itunes and it will not play the last 15 minutes. It just stops and will not go any further. What can I do? I am using a pc.
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
For the last 3 or 4 versions of iTunes, and continuing in 11.05, the site recognizes that I have a 64 bit OS (Windows Vista) and downloads the 64 bit version of setup. Setup installs iTunes in the 32 bit application directory (Program Files x86) - it's not all that unusual to run a 32 bit app under a 64 bit OS - BUT whenever I connect any of my iPhones, I get an error message that say I cannot use the iPhone because the 64 bit version of iTunes is not installed. The message then tells me to de-install iTunes and to install the 64 bit version.
Like I say, the 64 bit Setup version is selected for me, and it runs error-free, but I seem to have no control or ability to force the installation of a 64 bit iTunes app. And all the iPhones are inoperative with the 32 bit version I have. I have another PC, which I have held at an earlier iTunes release. Although it's a notebook, it's identical in every other way (OS & installed utilities and apps) to the desktop that has developed the problem, and my iPhones work fine with it, although iTunes on it is at the earlier release, and I have no intention of upgrading that version until I understand and have corrected the problem.
Any ideas or suggustions?
Thanks.This iPhone cannot be used because the required software is not installed. Run the the iTunes installer to remove iTunes, then install the 64 bit version of iTunes.
That usually indicates that your Apple Mobile Device Support has not installed. That's also what is being shown by the diagnostics (the driver is there but the application isn't).
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
The last digit of invoice vbeln is getting truncated in the file
Hi Experts,
I'm facing problem in both quality and production,the last digit of invoice vbeln is getting truncated in the file when i do export-> local file ->spread sheet.I'm having an alv report using grid display alv is getting display.when output is displayed i'm getting vbeln as 0430098109 and when i'm trying to download into XLS file using export local file spread sheet i'm getting vbeln as 043009810, last digit not appering in the file
Thanks in advance.PERFORM reset_component_price.
LOOP AT tab_documenti .
IF tab_documenti-waerk = co_krw .
tab_documenti-netwr = tab_documenti-netwr * 100 .
ENDIF .
MODIFY tab_documenti .
ENDLOOP .
DESCRIBE TABLE tab_documenti LINES num.
IF num > 0.
IF importa = 'X'.
PERFORM esporta_file.
ELSE.
PERFORM stampa2.
ENDIF.
ENDIF.
*& Form recupero_trigger_fatturazione
text
FORM recupero_trigger_fatturazione.
SELECT vkorg fkdat kunnr vbeln vtweg spart vbtyp
INTO CORRESPONDING FIELDS OF TABLE tab_vkdfs
FROM vkdfs
WHERE vkorg IN s_vkorg
AND fkdat IN s_edatu
AND kunnr IN s_kunnr
AND vbeln IN s_vbeln
AND vtweg IN s_vtweg
AND spart IN s_spart
AND vbtyp IN s_vbtyp.
ENDFORM.
*& Form TERMINO_REPERIMENTO_DATI_DOCUM
FORM termino_reperimento_dati_docum.
IF NOT port IS INITIAL. "APAB 26/01/04
REFRESH l_tab_vbak. CLEAR l_tab_vbak.
SELECT vbeln
erdat ernam "APAB 26/01/04
vkorg vtweg spart kunnr
vkbur vkgrp vbtyp auart augru
INTO CORRESPONDING FIELDS OF TABLE l_tab_vbak
FROM vbak
WHERE vbeln IN s_vbeln "EQ tab_vkdfs-vbeln Ceriati
AND ernam IN s_ernam "APAB 26/01/04
AND kunnr IN s_kunnr
AND vkorg IN s_vkorg
AND vtweg IN s_vtweg
AND spart IN s_spart.
CHECK sy-subrc EQ 0.
LOOP AT l_tab_vbak WHERE vkbur IN s_vkbur AND
vkgrp IN s_vkgrp AND
auart IN s_auart AND
augru IN s_augru.
REFRESH l_tab_vbap. CLEAR l_tab_vbap.
SELECT vbeln posnr pstyv werks kondm matnr netwr waerk kwmeng
netpr prodh taxm1 knumh "APAB 26/01/04
INTO CORRESPONDING FIELDS OF TABLE l_tab_vbap
FROM vbap
WHERE vbeln EQ l_tab_vbak-vbeln "tab_vkdfs-vbeln.Ceriati
AND pstyv IN s_pstyp. "Ceriati
CHECK sy-subrc EQ 0.
APAB 26/01/04 start - find order reason
CLEAR l_tab_vbak-bezei.
SELECT SINGLE bezei INTO l_tab_vbak-bezei FROM tvaut
WHERE spras EQ sy-langu
AND augru EQ l_tab_vbak-augru.
find client description
CLEAR : l_tab_vbak-name1,l_tab_vbak-land1.
SELECT SINGLE name1 land1 INTO (l_tab_vbak-name1,l_tab_vbak-land1)
FROM kna1
WHERE kunnr = l_tab_vbak-kunnr.
Ceriati imposte
SELECT SINGLE taxkd INTO tab_documenti-taxm1 FROM knvi
WHERE kunnr = l_tab_vbak-kunnr
AND aland = 'IT'
AND tatyp = 'MWST'.
LOOP AT l_tab_vbap WHERE werks IN s_werks AND
kondm IN s_kondm AND
matnr IN s_matnr.
IF l_tab_vbak-auart = 'Z1OI' AND ( l_tab_vbap-pstyv = 'TAX' OR
l_tab_vbap-pstyv = 'TAD' ).
SELECT SINGLE * FROM vbup WHERE vbeln = l_tab_vbap-vbeln
AND posnr = l_tab_vbap-posnr.
CHECK vbup-fksaa NE 'C'.
ENDIF.
CLEAR vbep.
CLEAR: qta_uscita_t, qta_cons_t.
REFRESH l_tab_vbfa.
SELECT vbelv posnv posnv vbeln posnn vbtyp_n rfmng
INTO CORRESPONDING FIELDS OF TABLE l_tab_vbfa
FROM vbfa
WHERE vbelv EQ l_tab_vbap-vbeln AND
posnv EQ l_tab_vbap-posnr AND
vbtyp_n EQ 'J'.
LOOP AT l_tab_vbfa.
qta_cons_t = l_tab_vbfa-rfmng + qta_cons_t.
ENDLOOP.
REFRESH l_tab_vbfa.
SELECT vbelv posnv posnv vbeln posnn vbtyp_n rfmng bwart
INTO CORRESPONDING FIELDS OF TABLE l_tab_vbfa
FROM vbfa
WHERE vbelv EQ l_tab_vbap-vbeln
AND posnv EQ l_tab_vbap-posnr
AND BWART NE SPACE
AND ( vbtyp_n EQ 'R'
OR vbtyp_n EQ 'h' ).
LOOP AT l_tab_vbfa.
IF l_tab_vbfa-vbtyp_n = 'h'.
l_tab_vbfa-rfmng = l_tab_vbfa-rfmng * -1.
ENDIF.
qta_uscita_t = qta_uscita_t + l_tab_vbfa-rfmng.
ENDLOOP.
SELECT * FROM vbep WHERE vbeln EQ l_tab_vbap-vbeln AND
posnr EQ l_tab_vbap-posnr
AND edatu IN s_edatu
ORDER BY edatu.
CHECK vbep-bmeng NE 0.
MOVE vbep-bmeng TO tab_documenti-menge.
CLEAR: qta_uscita,qta_cons.
IF qta_cons_t = 0.
CLEAR qta_cons.
IF qta_uscita_t NE 0.
IF qta_uscita_t > vbep-bmeng.
qta_uscita = vbep-bmeng.
qta_uscita_t = qta_uscita_t - vbep-bmeng.
ELSE.
qta_uscita = qta_uscita_t.
CLEAR qta_uscita_t.
ENDIF.
ENDIF.
ELSE.
IF qta_cons_t > vbep-bmeng.
qta_cons = vbep-bmeng.
qta_cons_t = qta_cons_t - vbep-bmeng.
ELSE.
qta_cons = qta_cons_t.
CLEAR qta_cons_t.
ENDIF.
IF qta_uscita_t NE 0.
IF qta_uscita_t > vbep-bmeng.
qta_uscita = vbep-bmeng.
qta_uscita_t = qta_uscita_t - vbep-bmeng.
ELSE.
qta_uscita = qta_uscita_t.
CLEAR qta_uscita_t.
ENDIF.
ENDIF.
ENDIF.
qta_cons = qta_cons - qta_uscita.
CLEAR: tab_documenti-inco1, tab_documenti-vsart,
tab_documenti-bstkd, tab_documenti-bstdk.
SELECT SINGLE inco1 vsart zterm bstkd bstdk
INTO (tab_documenti-inco1,
tab_documenti-vsart,
tab_documenti-zterm,
tab_documenti-bstkd,
tab_documenti-bstdk)
FROM vbkd
WHERE vbeln = l_tab_vbap-vbeln
AND posnr = l_tab_vbap-posnr.
IF sy-subrc NE 0.
SELECT SINGLE inco1 vsart zterm bstkd bstdk
INTO (tab_documenti-inco1,
tab_documenti-vsart,
tab_documenti-zterm,
tab_documenti-bstkd,
tab_documenti-bstdk)
FROM vbkd
WHERE vbeln = l_tab_vbap-vbeln
AND posnr = '000000'.
ENDIF.
CLEAR makt.
SELECT SINGLE * FROM makt WHERE matnr = l_tab_vbap-matnr
AND spras = sy-langu.
IF sy-subrc = 0.
tab_documenti-maktx = makt-maktx.
ENDIF.
IF qta_cons = l_tab_vbap-kwmeng.
tab_documenti-qta_c = vbep-bmeng.
tab_documenti-qta_a = l_tab_vbap-kwmeng - qta_cons
- qta_uscita.
CLEAR qta_cons.
ELSEIF
qta_cons <= vbep-bmeng.
tab_documenti-qta_c = qta_cons.
tab_documenti-qta_a = vbep-bmeng - qta_cons - qta_uscita.
ENDIF.
l_tab_vbap-netwr = l_tab_vbap-netpr * ( tab_documenti-qta_a +
tab_documenti-qta_c ).
MOVE: l_tab_vbak-vbeln TO tab_documenti-vbeln,
l_tab_vbak-vkorg TO tab_documenti-vkorg,
l_tab_vbak-vtweg TO tab_documenti-vtweg,
l_tab_vbak-spart TO tab_documenti-spart,
l_tab_vbak-kunnr TO tab_documenti-kunnr,
l_tab_vbak-vkbur TO tab_documenti-vkbur,
l_tab_vbak-vkgrp TO tab_documenti-vkgrp,
l_tab_vbak-vbtyp TO tab_documenti-vbtyp,
l_tab_vbak-auart TO tab_documenti-auart,
l_tab_vbak-augru TO tab_documenti-augru,
l_tab_vbak-bezei TO tab_documenti-bezei, "APAB 26/01/04
l_tab_vbak-erdat TO tab_documenti-erdat, "APAB 26/01/04
l_tab_vbak-ernam TO tab_documenti-ernam, "APAB 26/01/04
l_tab_vbak-name1 TO tab_documenti-name1, "APAB 26/01/04
l_tab_vbak-land1 TO tab_documenti-land1, "APAB 26/01/04
tab_vkdfs-fkdat TO tab_documenti-fkdat.
MOVE: l_tab_vbap-vbeln TO tab_documenti-vbeln,
l_tab_vbap-posnr TO tab_documenti-posnr,
l_tab_vbap-pstyv TO tab_documenti-pstyv,
l_tab_vbap-werks TO tab_documenti-werks,
l_tab_vbap-kondm TO tab_documenti-kondm,
l_tab_vbap-matnr TO tab_documenti-matnr,
l_tab_vbap-netwr TO tab_documenti-netwr,
l_tab_vbap-waerk TO tab_documenti-waerk,
l_tab_vbap-netpr TO tab_documenti-netw1, "APAB 26/01/04
l_tab_vbap-prodh TO tab_documenti-prodh.
MOVE: vbep-edatu TO tab_documenti-fkdat.
IF NOT tab_documenti-qta_a IS INITIAL
OR NOT tab_documenti-qta_c IS INITIAL.
APPEND tab_documenti.
ENDIF.
CLEAR tab_documenti.
ENDSELECT.
ENDLOOP.
ENDLOOP.
CLEAR tab_documenti.
ENDIF.
IF NOT boll IS INITIAL. "APAB 26/01/04
LOOP AT tab_vkdfs WHERE vbtyp EQ 'J'.
SELECT SINGLE * FROM vbuk WHERE vbeln EQ tab_vkdfs-vbeln.
CHECK sy-subrc = 0.
IF vbuk-wbstk = 'C'.
PERFORM prendi_dati.
ELSE.
IF port EQ 'X'.
PERFORM prendi_dati.
ENDIF.
ENDIF.
ENDLOOP.
ENDIF.
ENDFORM. -
I rented a movie (The last song) after 13 minutes it stopped and I recieved the following message "AN UNKNOWN ERROR OCURRED (-50)" .
What can I do in this case?Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I am Greek. I purchased a film from ipad but for the last days it has not been downloaded and the status is "waiting".the charge has been made to my credit card. Does any body knows?
something other is dowloading somewhere on ipad
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For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any choice. Any ideas?
You can setup Mail for iCloud on the eMac.
Do not delete the old account yet. sign up for an iCloud account if you haven't.
I understand .mac mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password -
Runninig 10.6.8 on new iMac. The last two weeks I keep loosing internet and have to turn airport off and on to restore service. This happens every time it goes into sleep mode. It is not the router as my two laptops do not have this problem. I read that in 2008 MMP's had a similar issues .Any thoughts?
Go to /Library/Preferences/System Configuration
Move all the files from the System Configuration folder to the Trash.
Restart your Mac. See if that made a difference. -
ive recently got a new iPhone 5s due to my old one breaking, it has been sync'd but has now been showing the black apple loading screen for the last 3 hours with less than a quarter of the bar filled. what do i do?
Take it back to where you purchased the device and get another device.
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The last two times I used my credit cards over the internet they were compromised. If someone is accessing this information how can I make my computer secure?
My guess is that it's not your Mac, it's the sites where you're inputting you information. Always look for the lock icon and to see if the vendor is using a secure https site, and then hope for the best. Nothing these days is completely secure.
Maybe you are looking for
-
Problem with installing and using elements13
First media is up, then it says please wait, then Elements 13 organizer has stopped working. Then my windows is collecting info and will notify me when a solution is available and it never does! Then if it is running, I cannot get editor to load and
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Autocreate AP Invoice from PO record
When I use report "Payables Open Interface Import" to create AP invoice after I manual entered some records in AP Interface tables.(both PO header and line). I can successfully create invoice in AP, but Oracle cannot pull out the Invoice Tax Name for
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External hard drive does not show up
External hard drive does not show up in imovie.
-
Error in PA40 transaction - Management of Global Employees
Hi, We are trying to implement Global Employment and have run into a serious error. In PA40, I try an Expatriation Planning action and get the following error when I try to save the record. Error Long Text Grouped data for personnel number 91000074 d
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6.0.1 Update Failed to Install
Has anyone else encountered this issue? My system: * Vista 64 Home Premium SP1 * Single user/admin My Adobe Apps: * CS4 InDesign (6.0.0) Stand Alone (not part of a collection) * CS4 Web Premium Update process: * Download manual patch for 6.0.1 * Extr