My printer now prints out in the wrong colours or not at all, why?
Hi
I am using a photosmart 5515 driver version 3.5.2 on a mac IOS version 10.6.8.
My problem is that up until recently I have been able to print without any problems and then all of a sudden the printer is printing documents in a very pale blue colour instead of black. If i change the presets it sometimes doesnt print at all just churns out blank pages after going through the motions of printing ie the ink carriage moving across the page.
I have tried uninstalling and then reinstalling the original software without success.
I have also taken it back to PC World where I bought it from who did a test print successfully.
I am therefore thinking it must be a communucation problem but I dont know what.
Help please
I would Update printer driver
I would try with another computer
If same issue i would have a talk with the printer maker
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