My printer prints from word but nowhere else. not even directly from printer glass.

I have had this printer, Officejet Pro 8600 (Model # SNPRC-1101-01)since December 2013 with no problems until recently.  Nothing has changed.  No new computers, printers, change in internet servers, etc.  I can print from word documents but the printer sounds like its working overtime looking for what to print.  No strange noices just a lot of carriage movement.  It will not print directly from the glass and the automatic feed on top of machine does not work.  The print cartridges are in correctly along with plenty of the correct size of HP paper (8.5x11).  I now get various messages, Error; Paper detected does not match paper size or type selected.  Make sure paper size is correct to continue the job; etc.  Sometimes when it does print wirelessly, the margins are off center, leaving about 2-4" blank  space from papers left edge. I have tried all the obvious fixes.  Shutting it down.  Unplugging and letting it rest for 10 plus minutes before reconnecting to power and restarting. Turning Router off for 10 minutes before turning it back on.  I even checked the settings and selected " restore to factory default settings." 
Please explain in great detail what I need to do to fix my printer as I am not that tech savy.  
Thank you in advance for any help and advice.

Melisa-
I wonder if you have a print job stuck in the print queue?  Double click the Home button and a row of recent applications should appear across the bottom of the screen.  Scroll across and look for the Print Queue.
Fred

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