My printer receives and prints my e mail but not the attachments how do I rectify this?

My printer receives and prints my e mail but not the attachments. How do I rectify this?

Hi robgpearce,
Your issue could be related to the file type or a setting with the file. In the help section of ePrintCenter.com, it goes into details on how the HP ePrint service does not support printing webpages via email at this time, HP is currently developing dedicated solutions to support webpage printing from mobile devices. Image files (like jpeg, bmp, tiff, etc) need to be at least 100DPI in order to print via ePrint. PGP encryption, digitally signed documents, macro-enabled spreadsheets and password-protected documents are not supported by ePrint at this time and will not print.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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