My printer's IP address isn't showing up on my config report!

I have quite an annoying problem:
I've been trying to connect my printer wirelessly for a while now, but the same problem keeps coming up: I can't seem to find my printer's IP address! I've printed out many config reports through my printer, and I've scoured the Web looking for a solution to my problem. There's no firewall up on my router, it's just the bloody IP address that won't reveal itself! I have about had it, so if anybody could propose a solution to this problem, that would be tremendous.
Thank you!

Hello,
May i have the printer model# to assist you better ?
Meanwhile you may perform the below steps ...
To configure the new wireless settings on a printer that features a Wireless Setup Wizard:
From the printer’s control panel, open the Wireless Settings menu. Many products provide access to the Wireless Settings by pressing the Wireless Button or touching the Wireless icon on the printer’s control panel. Consult the printer’s help documentation if you do not know how to access the Wireless Settings menu.
From the Wireless Settings menu select Wireless Setup Wizard. The Wireless Setup Wizard will guide you through the process of configuring your printer with the new wireless settings. Input your Wireless Network Name and Wireless Password when prompted.
You can print a Wireless Network Test report from the Wireless settings menu to confirm the printer was successfully connected to your network.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

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Message Edited by jthomasolsen on 11-23-2009 10:35 AM

OK, can you go into your router settings to find what IP address it has given the printer? If you want help, let me know what brand/model of router you have.
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I am employed by HP

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I'm trying to connect my HP Photosmart c6380 to my iPhone. I already downloaded the app and my printer is connected to my wireless network, as is my iPhone, but I can't add my printer to the app.
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This question was solved.
View Solution.

Hello amybett,
I have bad news and good news. The bad news is that your printer is not Airprint/ePrint capable. However, the good news is that with the HP ePrint Home and Biz iPhone app it does not need to be Airprint/Eprint capable, as long as it is connected to the same network as your phone.
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How do I change a printer's IP address, !again! :(

O Great, Knowledgeable and Kind printer gurus,
I'm in a similar situation to Peter Minter's old archived thread at
http://discussions.apple.com/thread.jspa?messageID=2188292?
... So I'm sorry to be the next confused person Sorry to be asking ask a question that has probably already been answered multiple times, in which case blush, and a pointer to the answer would be great.
I have a Linksys Ethernet switch into which I've plugged
1. RJ45 carrying signal to/from an Apple Airport Router's Ethernet LAN output plug (Router gets its input from my Cable Modem)
2. RJ45 carrying signal to/from Mac Mini
3. RJ45 carrying signal to/from Mac Al-PowerBook G4
4. RJ45 carrying signal to/from HP LaserJet 5M
1, 2, and 3 are networking just fine to one another and out to the Internet, and have been fine for months.
It's the LaserJet 5M that I've just gotten that I can't figure out how to configure so's I can print to it.
Via its test page output, the printer reports its current IP addr to be 0.0.0.0 , subnet mask NOT SPECIFIED, def gateway 0.0.0.0 , config by RARP/BOOTP
Via its network status panel, the mini reports:
IP: 10.0.1.2
Subnet Mask: 255.255.255.0
Router: 10.0.1.1
Via its network status panel, the PowerBook G4 reports:
IP: 10.0.1.4
Subnet Mask: 255.255.255.0
Router: 10.0.1.1
In slot 4 of the Linksys switch, I used to have an HP Print Server that made a network printer out of an old HP LaserWriter 4ML's parallel port. Damned if I remember how I changed the HP Print Server's IP addr., but I did somehow!
The newer HP LaserJet 5M has an RJ45 input so it's networkable directly, but I think I need to be able to reach into it (I think via Telnet from TERMINAL running in either of the two Macs) and change its IP addr to something in the local subnet. Maybe it "should" be 10.0.1.3.
However, try as I might, I cannot open a TELNET connection to 0.0.0.0 or any machine:
==============
DrDans-AL-PbG4:~ DrDan$ date
Sat Jul 29 09:52:43 EDT 2006
DrDans-AL-PbG4:~ DrDan$ telnet
telnet> open 0.0.0.0
Trying 0.0.0.0...
telnet: connect to address 0.0.0.0: Connection refused
telnet: Unable to connect to remote host
telnet> open 10.0.1.2
Trying 10.0.1.2...
telnet: connect to address 10.0.1.2: Connection refused
telnet: Unable to connect to remote host
telnet> open 10.0.1.1
Trying 10.0.1.1...
telnet: connect to address 10.0.1.1: Connection refused
telnet: Unable to connect to remote host
telnet> quit
DrDans-AL-PbG4:~ DrDan$ date
Sat Jul 29 09:53:34 EDT 2006
DrDans-AL-PbG4:~ DrDan$
==============
So, from the AL-PbG4 (10.0.1.4) I can't OPEN connections to all the IP addresses I "should" be able to see. Hmm. I must be doing something wrong.
Even if I could contact the HP printer, how would I change its IP addr, and what should I change it to? 10.0.1.3 or maybe 10.0.1.200 ?
MacOSX 10.4.7, Printer Setup Utility Version 4.6(161.9)
Given that the HP printer's directly on the LAN thru the switch -- should I use "HP Jet Direct - Socket" protocol, or Internet Printing Protocol (IPP) or Line Printer Daemon (LPD) protocol? Simply baldly getting in there and assigning the addresses 10.0.1.3 or 10.0.1.200 on HP Jet Direct - Socket" protocol doesn't seem to produce a working queue. I also select Print Using HP LaserJet 5M. No soap.
Any hints? Should I d/l a better/higher functionality configuration tool from HP? I'm about Googled out on this, and what I think to be an exhaustive search in this HELP area doesn't give me the info I think I need. Wot am I doing wrong, pls? Any more info I can provide? Happy 2 do it. TIA for any cycles you can spare.

I appreciate the feedback VERY much, Kappy, and at the beginning of my most recent (and successful!) hacking session, I thought that you were helping me "fail forward" ... but it all turned out OK, thanx to you!
When I get the printout of the "MENU MAP" the HP MIO menu shows only
CFG NETWORK = NO
so with your welcome hint, I just found that if I go into the HP MIO menu and change NO to YES*, I can keep going... and I can even get to where I can change the TCP/IP addr!
As (I believe) befits an important setting area like CFG NETWORK, setting it to YES* holds only for ONE application. When you come back from READY status, HP MIO's CFG NETWORK is set back to NO.
But if I've just arrived and have set CFG NETWORK to YES* and keep going, I see choices like
NOVELL = OFF*/ON (I left that at OFF*, no Novell hereabouts)
DLC/LLC = OFF*/ON (not understanding what that is, I left it at OFF*)
TCP/IP = ON*/OFF (I can set it ON* and it will "stick" from entry-from-READY to future entry-from-READY -- like I've turned it ON and it stays on)
ETALK = ON/OFF*
Encouragingly next, I see
CONFIG TCP/IP = YES*/NO
BOOTP* = YES/NO*
Then I get to a place where I can enter
TCP BYTE 1 = 0*
and I can move that byte up until it reads
TCP BYTE 1 = 10*
and the same through the rest of the TCP BYTES:
TCP BYTE 2 = 0*
TCP BYTE 3 = 1*
TCP BYTE 4 = 3*
These settings persist from CONFIG TCP/IP to the next CONFIG TCP/IP session, so that's good...
Next in the menu options, I see
SM BYTE 1 = 0* which I assume means Subnet Mask, so I alter that to be the same as the other members of my LAN (correct me if these settings are wrong, please?)
SM BYTE 1 = 255*
SM BYTE 2 = 255*
SM BYTE 3 = 255*
SM BYTE 1 = 0*
These settings persist from CONFIG TCP/IP to the next CONFIG TCP/IP session, so that's also good...
Next the menu offers me
LG BYTE 1 = 0*
LG BYTE 2 = 0*
LG BYTE 3 = 0*
LG BYTE 4 = 0*
I have no idea whatever what LG means, so I didn't change that. Same for the next choice:
GW BYTE 1 = 0*
GW BYTE 2 = 0*
GW BYTE 3 = 0*
GW BYTE 4 = 0*
Finally, the CONFIG TCP/IP = YES* menu offers
TIMEOUT = 90*
and the possible values range from 0 through 3600. Having no idea whatever what this is, I left it alone.
When my printer's TCP/IP addr was set at 10.0.1.3 I could PING it successfully. When I changed its addr to 10.0.1.200 I could no longer PING 10.0.1.3, but could successfully PING 10.0.1.200 .
However, in neither case can I add a printer whose IP address is 10.0.1.200 or 10.0.1.3, whose queue-name I leave blank for the default queue, using IPP, and where I specify the HP Laserjet 5M device.
Sooooh close I wondered what my dain bramage was...
I next wondered whether it perchance had something to do with the LG or the GW 4-octet strings, which I could set to anything but which I've left 0.0.0.0 out of ignorance?
But then I got a brainstorm -- it seems as if what is built into this printer is like the JetDirect I used previously -- so when I changed from IPP to JetDirect SOCKET protocol, everything worked!
So a great big THANKS FOR THE CRUCIAL HINT!! goes to you, [B}Kappy!! :)
... might be nice to know what LG, GW, and TIMEOUT have to do with anything, but right now I'm a Happy Camper.
... and strangely enuf, the .PDF file I cite above has no occurrences of CFG, much less TCP. Foo upon all HP Documentation 'droids.

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