My printer shows as off line

my printer shows as off line , when i try to print

What printer?
How is it connected?  If to a network, what router?
What operating system?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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  • Wireless Printer keeps going off-line

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    Hello all, and welcome to the HP Forums.
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    How Do I Find My Model Number or Product Number?
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Which Windows operating system am I running?
    Is the Windows Version on My Computer 32-bit or 64-bit?
    Please let me know, and thaks for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Why does my printer say its off line

    My printer HP Photosmartt C6300 keeps saying off line.   I tried unplugging it, unplugging router and it still reads off line. I just installed new ink cartridges.

    Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
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  • B110 wireless printer - keeps going off line in windows 8

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    While I am researching your Belkin router, I would like to add that you will want to set a static IP for your printer. The green checkmark in your Printer's folder just means it is your default printer and has nothing to do with whether or not it has an IP address.  You have to go into your Wireless Menu on the front of the printer to "View Wireless Settings" or print a network configuration page at that exact moment it is not communicating.  You are not looking for "No trouble found." Sorry I wasn't more specific but you are looking for an IP address or URL like 192.168.1.5 or 10.0.0.5 etc.
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    --How to Set a Static IP in a Photosmart Printer-- 
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    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

  • My printer keeps going off line with my network. have to set everything up every few minutes.

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  • E1000 shows printer off-line

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    Go to Solution.

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  • Printer off line again

    my printer keeps going off line about every 24 hrs but cant put my finger on it exacly
    hp photosmart 6520
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    Let’s try this.
    Move the printer at least 3 feet away from the router.
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    In the router:  (Refer to your router manual for information)
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    4. Set router to 20Mhz only, or 145Mbps depending on router. 
    5. Always use WPA2-AES (Personal) encryption, but you can try ‘mixed’ mode. 
    6. Disable WPS and never use it and disable UPnP for the routers security.  Nobody can hack your
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    8. Save all settings.  Power off both, wait 5 mins.  Power on router wait 3 mins. 
    9. Power on printer and verify it reconnects to router. 
    Windows 7/8/8.1   Is Network Discovery on or off?
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    Select "Turn on network discovery" and save changes.
    Now try.
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

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