My printer stops half way through a job

Question

I have been trying to print a double sided job to my HPF4C24E.  It does the first side but won't start the second side after i have clicked continue.  The print queue says that the job is 8/2 which doesn't seem right given that it is only 2 pages.  It is an excell document using windows 7 and office 2010.
Grateful for any help.

Answer 1

I would try moving the existing backup to a safe place since there may be some corruption that is causing the problem.  The backup file is located hre:
The folder where your backup data is stored changes depending on the computer's operating system. Since iTunes only keeps one backup per device, you should ensure the backup folder is included in your periodic data backup routine.
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP,  Windows Vista and Windows 7).