My printer will not print in black ,i replaced the ink and now it will not print in black ink

my printer will not print in black ,i replaced the ink and now it will not print in black ink

Please read this post then provide some details. What printer model? What operating system? Are there any error messages on the printer or computer screen?
Is your printer still in warranty? You can check with HP's warranty tool here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Thank you for your reply. It did not work at first, I think there was just to much stuff. In frustration I held ctlr, alt and cmd keys down then empted the trash and it worked! I had to repeat the process several times as only a few folders were delt with at a time. but now are all gone.
Kind regards Dian

My printer will not print in black ,i replaced the ink and now it will not print in black ink

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