My printer will not print text but the paper will go through real fast

my printer hp deskjet845c will not print text document but will go through the printer with no text on it

Hey there  @d888-777!
Thank you for posting on the HP Forums!
I should be able to provide some suggestions that may resolve the issue regarding text document not printing.  Do you get this issue when printing all text document or from specific programs?
I suggest running a cartridge cleaning from the HP Toolbox.  If the clean cartridge document prints with text, then you may be looking at a slight software issue.  To run a print cartridge cleaning I suggest following this link regarding Cleaning the Inkjet print cartridges.  In the document scroll down to cleaning the Inkjet print cartridges and follow the steps.
The printer does not have full feature software for Windows 7 operating system.  The printer will need to use the basic in-OS print driver.  I suggest removing the printer from the devices and printer menu and re-adding the printer.
To remove the printer from devices and printers:
Press the Start button.
Press devices and printers on the right column.
Select the printer and click remove device.
Unplug the USB cable.
Restart the computer.
To add the printer back:
Wait for the computer to restart.
plug in the USB cable.
Windows 7 should locate the basic print drivers and install the printer.
You may not have all the functions available for the printer with the basic drivers.
Pease post back and let me know how everything goes!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

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