My printer will print notepad documents but nothing else

My printer will only print word dicuments

hi there,
could you provide the community with a little more information to help narrow troubleshooting? Things like your printer model and your operating system help out a lot.
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Similar Messages

  • HP 3180 All-in-one will print test page but nothing else

    Hi,
    I have a HP 3180 All-in-one connected to my desktop PC which runs on Vista OS.  The printer seems to be perfectly happy to print a test page but with all other documents it feeds the paper as though it's getting ready to print, then the cartridge moves to start and nothing happens.  The programs I have tried printing from include Microsoft Word 2003, Opera (to see if it was just an issue with Word) and Notepad. Google Chrome won't print either, and pops up with the ONLY error message I have recieved from any program which states : "Something went wrong when trying to print. Please check your printer and try again."
    Notepad seems to print fine, as with the test page.  With all the other software nothing shows up in the printer queue at all when I open the Printers and Devices window.  I have run HP Diagnostics on it and that says that nothing is wrong.
    Is this a problem with driver versions?  I believe my boyfriend has uninstalled and reinstalled numerous times.
    Any help is much appreciated.
    Best regards,
    Bexytea

    Hi Bexytea - I noticed you mentioned you had run the HP diagnostics on it.  Not sure which one, but if it wasn't the print diagnostic utility, I'd definitely recommend running it:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?lc=en&dlc=en&cc=us&lang=en&softwareitem=mp-...
    If you've already tried that utilitiy with no success, you might try installing one of the drivers that comes with Windows Vista by going into the Printers window, right clicking  and selecting add printer - follow the prompts, choose HP and there is a selection for HP Photosmart 3100 series.  It may not provide full functionality, but it would help narrow down the issue and might provide a workaround for the short term.
    Hope that helps.
    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
    I am an HP employee.

  • HP Deskjet F4280 - can print test page but nothing else on new Windows 7 laptop on home network

    I hope you can help me.  I have an HP Deskjet F4280 set up on my desktop computer running Windows Vista Home Premium 64x.  I've also got a home network on a D-Link Wireless N router.
    My new laptop is a Toshiba with Windows 7.  I can connect to the network no problem and can add the printer (attached to my desktop via USB) and can print the test page.  My problem is that I can't print any other documents.  When I check the print queue all it says is "spooling" and then after a few seconds the job just disappers from the queue.
    I connected the printer directly to the laptop and dowloaded the drivers for Windows 7 and it works fine. I've uninstalled and reinstalled all software on both computers.  I've spent hours trying different solutions I've found on this web-site and others...and nothing works!  I am very frustrated to say the least.
    Is there any way you can help me???

    Hi Lisamcgack, 
    Print sharing is a Microsoft supported application. Since the printer is working on the computers independently. Then this would be an issue between the operating systems. Check out the following Microsoft document on print sharing.  
    http://windows.microsoft.com/en-US/windows-vista/Share-a-printer
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • I can print a test page from my Mac to my HP Officejet Pro 8600 but nothing else will print

    Hi - I just recently had a hard drive crash and had to revert to an old Time Machine backup on my new hard drive to get my Mac back.  Since getting back up and running I have been unable to get my Officejet Pro 8600 back online.  My computer is wired to the wireless router but the printer is running wireless.  My computer can see the printer just fine and I can even print a "Print Quality Diagnostic" report from my Mac to the printer from the HP utility.  But nothing else will print.  The firmware is up to date.  I have tried resetting the printing system multiple times, rebooting the machine, etc... Nothing works.  Any help would be appreciated.  
    If it helps, we were using a different printer the last time the time machine was backed up, so when we used that backup the old printer was showing, but I reset the printing system, so it shouldn't matter.  
    Thanks for your help!  

    Hello @Ryan221,
    Welcome to the HP Support Forums! I see your hard drive recently crashed and now you are not longer able to print to your HP Officejet Pro 8600. I see you have reset the printing system with no success. Let's try a different approach:
    Scrub/ Uninstall
    • Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
    • Click continue, click on one of the printers in the list.
    • * Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
    • Click uninstall.
    Reset Printing System
    1. Click the Apple icon (   ), and then click System Preferences.
    2. In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan  dialog box opens.
    3. Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
    4. Click OK to confirm the reset.
    5. Type the correct Name and Password.
    6. Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
    Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol..
    Repair Disk Permissions
    1.On the Dock, click Applications, and then click Utilities.
    2.Double-click Disk Utility.
    3.Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
    4.Click the Repair Disk Permissions button at the bottom of the window.
    5.Once the repair is complete, restart the computer.
    Restart the printer. Now you can download and install the printer software and install it. Click on the link below to begin the download and follow the on screen instructions:
    HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8
    I hope this helps, please let me know the outcome!
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Printer Share says that my printing is complete, but nothing printed.

    I am trying to print from an Android Razr to my 8600 Officejet using PrinterShare.  The phone says the printing is completed, but nothing printed.  I am also having a problem getting my phone Wi-Fi to communicate with my printer.

    Hi there, if you are having trouble getting your phone and printer to communicate that may explain why nothing is coming out of the prettier. I'm not familiar enough with the service you are using (Printer Share) but what might be happening is that your job request is being received but is not able to be delivered to the printer for completion.
    Can you print wirelessly to your printer from another device e.g. a laptop? Does the printer lose connection to your wireless network intermittently? The more information you can provide the more likely you are to get a solution from the Forum users. Your printer is ePrint enabled and you should be able to print to it from your Android device using HP's free ePrint Home & Biz Mobile Print app. You could try installing that on your phone and see if that solution works for you. Provided you register the phone t the ePrint service once you've installed the app you'll be able to send content to the printers email address fro printing from anywhere in the world provided the printer and the phone are connected to the internet, but not necessarily connected with each other on the same WiFi network.
    Try and rule out any fundamental problems with your printers wireless connectivity and take it from there. Post back if you're running into problems and need suggestions.
    Best of luck.
    If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
    If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
    I am an HP employee.

  • I can print word documents but can not print email messages

    i can print word documents but can not print email messages
    I am using an officejet 4500 wireless on  Windows 7

    I called HP and after being on the phone for 1 1/2 hrs  They reinstalled my printer and I printed an alignment page without then I tried to print arouble  I was also able to scan a page to HP.      When I tried to print something from my email  it barely printed 2 faded lines and that was it  I openrd my word documents and was able to print a clear copy.  HP told me my cartrige was empty so I changed my cartridge with no results it was the same.  I use refill  CATRIDGES AND NEVER HAD ANY PROBLEMS but they told me they can ruin a printer.  I told them I would purchease new HP cartridges and they we agreed they would call me back on Monday to determine if my problems were solved with the new cartridges.  What I don't understand is how I can print documents but not emails.   HELP

  • I have a nano 4th generation 8gb i have tried resetting it, i get the apple logo come up but nothing else happens.  It will work in my docking station  but as soon as i take it out it will not respond.  any ideas, do i need a new battery?

    i have a nano 4th generation 8gb i have tried resetting it, i get the apple logo come up but nothing else happens.  It will work in my docking station  but as soon as i take it out it will not respond.  any ideas, do i need a new battery?

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    my mac will read a data cd, but nothing else, no dvd,no music cd.

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    My iphone 4s crashed today and will not go back on.  I see the apple logo, but nothing else will happen.

    Hello jaicob1990,
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  • HT201250 I backed up my iMac with a "WD My Passport" using the Time Machine option and tried to restore my iMac but it only saved my applications none of my documents, photos nothing else! What happened?

    I backed up my iMac with a "WD My Passport" using the Time Machine option and tried to restore my iMac but it only saved my applications none of my documents, photos nothing else! What happened?

    There should be two sparse bundles on the TC, one for each Mac.  If you click the TC in a Finder sidebar, you should see something like this (in Column View):
    If you see the sparse bundle for the iMac there, but not on the window where you do a full system restore (after starting from your Recovery HD or OSX Install disc), they may be corrupted (especially if your iMac was failing at the time of the last backup).
    Try repairing those backups, per #A5 in Time Machine - Troubleshooting.
    Then try the full restore again, per Time Machine - Frequently Asked Question #14.  Note that if you suspect problems on the most recent backup, you might want to select an earlier one.

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    I can move curser across screen on track board but cannot open anything ,even if I push the enter key..also the bottom corner of battery pack where it locks in is slightly lifted.  It turns on and off , gets mail but nothing else as I can not open any program. Including about my Mac.. I was using snow leopard.

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    Lao Bo,
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