My problem is PERSUISTANT HANGING. Your Help guide says go to "Extensions" in Tools Menue Ad Ons & DISABLE - SWITCH PROXY TOOL. But on my screen there IS NO "Switch Proxy Tool" option.

This happens especially when using my e-mail and I switch to a new window from my e-mail-- be it a newspaper article, an attachment or whatever. I have to close Firefox and restart it and it works fine for a few minutes than hangs again. It periodically also happens outside of e-mail. If I run the same e-mails through explorer, I do not have these problem, only on Firefox. FYI, I run Kespersky for security and XP professional as the operating system. This problem has become unbearable since recently and especially with Firefox 6. It is so frustrating that unless corrected, I will be forced to switch from Firefox.

[ 13.093] (==) No Layout section. Using the first Screen section.
[ 13.093] (==) No screen section available. Using defaults.
[ 13.093] (**) |-->Screen "Default Screen Section" (0)
[ 13.093] (**) | |-->Monitor "<default monitor>"
[ 13.093] (==) No monitor specified for screen "Default Screen Section".
Using a default monitor configuration.
First step would be to create the necessary entries (easier to make a complete xorg.conf versus xorg.conf.d/##-whatever.conf).
All Desktop Environments / Window Managers rely on X. Man pages are helpful, possibly some headaches ahead as I fought a dual-monitor display this way.
I currently run a xrandr script to switch displays on my hp pavilion: https://wiki.archlinux.org/index.php/Xrandr#Scripts
Check it out.

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Having problem buying online.need your help since it's my first time here.apple is asking for my billing address but when i enter my address here in qatar,it's saying i should enter a valid zip code within the u.s.does it mean i can't buy online

having problem buying online.need your help since it's my first time here.apple is asking for my billing address but when i enter my address here in qatar,it's saying i should enter a valid zip code within the u.s.does it mean i can't buy online even if it wil be shipped within u.s. only?

To buy in for delivery in Qatar, you should be starting from the Apple Qatar site:
http://www.apple.com/qa/
Do you have an Apple-ID? if you do, then you should not have to enter your Address again, and may be able to sidestep the US Zip Code issue.

HT5622 I have reset my iPhone, but later I could not activate it, it's not accepting my ID / Password. I restored it but still having the same problem. I need your help. Thank you.

I have reset my iPhone, but later I could not activate it, it's not accepting my ID / Password. I restored it but still having the same problem. I need your help. Thank you.

Try making a new Apple ID? I don't really understand what you mean.. Make a new apple ID, log in with that one and then when you are on your phone log out of it and THEN log in our old ID? If you still can't log in the old one then it's most probably a bug or something.. Anyway.. Good luck with your problem!!

I want to change my primary e-mail address that I use with Apple ID - help guide says Select Edit next to "Apple ID and Primary Email Address." But there is no 'edit' on that section there is on every other but not that one. Can anyone help?

I want to change my primary e-mail address that I use with Apple ID - help guide says Select Edit next to “Apple ID and Primary Email Address.” But there is no 'edit' on that section there is on every other but not that one. Can anyone help?

You can create an alias @icloud.com email address within your current account that will receive email in your current iCloud inbox (see http://help.apple.com/icloud/#/mm6b1a490a). (@me.com addresses are no longer available as new addresses.) Just be aware that you cannot use an alias address later to create a new iCloud account or move it to a different account.
Also, even if you created a new iCloud account with a new ID, your existing purchases would not be lost. They are permanently tied to the original ID you used to purchase them. You can also continue to use the existing ID for the iTunes store; it does not need to be the same as the ID you use for iCloud.

I have a big problem, please I need your help

Hi I was typing a message to send and my laptop off the sending page, and I received a message from Hp allowing me to stop my machine because on a system error. after five minutes I try to re-start my laptop but no way! How could I do as it refuse to start? my laptop is Hp pavillon Entertainment PC) AMD AthlonX2 64 I need your help please very soon

I'm not suggesting anything. Your options are:
Start over. It'll take anywhere between a few days and a few months depending on your CD collection
Go to a CD ripping agency. It'll take a day or two, and they charge about a buck or two a CD.
Go to a data recovery agency. They charge a few hundred dollars an hour.

Weird problem and I need your help!

Hello,
I'll keep this short and hopefully someone will be able to give me a simple answer to this problem - it's been driving me nuts for days!
Here's the situation, as concise as I can be:
- import clips from my video camera to iMovie, no problem
- sort clips, edit them, throw them into the timeline, no problem
- add transitions, effects, titles, no problem
- export to Quicktime so I can watch it on my computer and share it on my computer network - no problem, the movie looks great
Here's the problem!
- I now want to burn the Quicktime movie, as is, on to a DVD
- I put the movie into Toast, tell it to do what it does
- Toast burns great
- When I watch the DVD, there's a constant weird flickering, especially when the camera is moving. It's not anything extra, it's like a kind of strobe effect on the whole thing. It looks almost like it's having trouble keeping up with the picture. I wish I could show you but it only happens with a DVD player... and I've tried it on several TVs and DVD players.
I've burned AVI files with Toast the exact same way and have no problems.
What am I doing wrong? I don't want to use iDVD because I don't want any menus and titles and all that - just the movie. It looks great on my computer but as soon as I watch it on a TV, it looks like ... well, it flickers. I've tried burning with different settings and resolutions, but it always comes out the same.
I hope this makes sense to someone. Help?
tubaindy
ps. In case you are wondering, I need it on DVD to mail to some relatives overseas who are afraid of new things - but they are able to put a DVD in the tray, which is all I want... they put in the DVD, it plays a movie. That's all.

1. Start up Terminal by using Spotlight or starting it from Applications -> Utilities
2. Type: killall OpaqueMenuBar (case sensitive spelling)
Nothing should come up as a result. If it says "no processes belong to you were found" check the spelling or skip to the next step
3. Go to your applications folder (commandshiftA in Finder) and drag the OpaqueMenuBar app to the trash
4. Go into the System Preferences -> Desktop, change the wallpaper to something else and then back again.
Uninstallation should be complete.

Greetings Community: I have a problem with my headphone jack: no sound. The problem is not with the headphones... the jack just does not transmit any sound... any ideas how to fix this? It seems to be a rather strange problem. Thanks for your help.

Any ideas on how to fix a problem with a headphone jack on my
desktop power Mac (mid 2007). I don't have a clue on this one.
Paul

Hi Paul,
...on my desktop power Mac (mid 2007)
Are you sure you don't have a Mac Pro? The last of the PowerMac desktops were discontinued in August 2006.
What does "About this Mac" (in the Apple menu) say about the processor type?

HT1212 Good Morning! I need your help with reconnecting my iPod Touch... Its been disabled and when i reconnected with iTunes it said that it had a passcode lock on it! but the passcode lockpad is not showing up on my iPod! I really need help! Thank you

I need help reconecting my iPod with my iTunes becuase it disabled and i cant even access my passcode to unlock it to use my iTunes

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Your latest update says Adobe Acrobat - Create PDF 1.1 will be disabled, but I must use it daily, so what am I to do?

The above question says it all. I'm currently running Firefox 6.2. Don't know what other info you need. My dilemma is simple: I can't do my work without Adobe Acrobat. You say I MUST update my version of Firefox for security reasons, but you will disable Adobe (for some indeterminate period of time). What would you do if you were me? If you want to discuss my cell is: 317-439-0915. Thanks, Bill Stanley 11/9/11

Bill,
You can achieve the same results as with Adobe Create PDF by following this procedure:
(1) Click on the Orange Firefox tab in the upper left Firefox user interface (or else the "Menu Bar" if you have it enabled), then "Save Page As" followed by "Web Page Complete" in the menu that will appear to save the web page and associated/linked folder of files on your desktop.
(2) Use the mouse to right click on the firefox icon for the saved webpage on your desktop.
(3) In the context menu that appears, choose and click on "Convert to Adobe PDF"
(4) The process takes a few seconds, but the pdf file should then appear.
(5) Delete the saved webpage file from your desktop. (Just deleting the main file will put the folder that's linked to it also into the trash)
Unlike using the Adobe PDF printer from Firefox, this will preserve any embedded url links that were in the web page and have them appear as clickable links in the pdf. And unlike using the create pdf option and typing the url into Adobe Acrobat itself it will work for sites such as some online encyclopedias that you have to log into to access.
Alternatively, you could just use Internet Explorer, on which Create PDF 1.1 does work - except if you're asking then you obviously prefer Firefox.
Of course it would be better if Adobe would keep up with the latest versions of Firefox, but it isn't doing that. At least the procedure, though more awkward than just being able to click on the create pdf icon on Firefox, does produce the same result from Firefox.

I used to access internet in mozilla firefox 9 with no proxy settings,now it works well under proxy server. but i can not access it in no proxy. help plz

i tried disabling windows firewall, and tried to add firefox in firewall also, but none of these works.

You can try to set '''Auto-detect proxy settings for this network''' in '''Tools''' ('''Alt''' + '''T''') > '''Options''' > '''Advanced''' > '''Network''' > '''Settings'''. If it's still not working you may have to contact the network provider.
[https://support.mozilla.org/en-US/kb/Options%20window%20-%20Advanced%20panel?as=u Options > Advanced]
[https://support.mozilla.org/en-US/kb/Options%20window Options]

TS1424 itunes is saying i cant connect to itunes because im locked out with my passcode but my display screen is broken and i cant see anything but my phone works, what should i do? i want to back up my phone before i upload my new one! help me please

im locked out of itunes because i need to put my passcode in but my display screen is broken. i dont know how to fix it because im tying to back up my old iphone but i cant without putting in my passcode.

If you have synced the device on a computer in the past, you can back it up without the passcode. If you have not synced/backed up the device before, then you are out of luck. No way to back it up or sync it without the passcode.

My new iphone 4 problems and plzzzzzz i want your help

I just bought iphone 4g and after using it for some time i became very sad as it has alot of problems that i want your help to solve them..first u should know that my iphone came with ios 4.2.1 and locked to vodafone and my 1st problem is when i connect iphone via wifi to my TP Link access point which is connected to Linksys router ,i can surf net for some time but suddenly iphone lose its net connection and then all web broswsers and even App store and itunes applications become not able to open any net page and all of them say that there is no internet connection although iphone is connected very well to acess point and iphone say that wifi signal strength is excellent and internet at this time is working very very well in other devices via wifi also like my laptop and nokia n95 phone and ar this time i have to switch wifi off in iphone and switch it on again to make it able to use wifi internet connection again and my 2nd problem is with bluetooth as when i try to connect iphone to bluetooth headset ,iphone keep saying Searching but it can not find any bluetooth device so i am very sorry for this long topic but as u see this device is full off bugs :((
Message was edited by: tad88
Message was edited by: tad88

First the bluetooth issue. Your headset or other bluetooth device needs to be 'discoverable'. You may need to press a sequence of buttons on the device to get it into this mode. If it has ever been paired to anything, it is probably not discoverable by default. This is normal. Consult the manual for your headset. Otherwise any yahoo on the street could connect to your headset.
As for the WiFi issue, I would check with the access point vendor to see if there is a firmware upgrade available. If my search results were accurate, this is a "Super G" access point, which means its implementation of 802.11G is somewhat non standard.
If a firmware update doesn't fix it, see if you can disable the 'Super G' feature and see how it works on 802.11G. Failing that, throttle it down to 802.11B as a test.
It's most likely a compatibility problem with your specific wireless access point.

Autoscroll is not working. Even though I've enabled that funciton in the options menu, it is not working. I'm using a Lenovo Thinkpad. Thanks for your help.

I press the middle button on my Lenovo Thinkpad and try to scroll over a long web page but the page do not scroll. I have ticked the Autoscroll box on the options menu.
I switch to the Chrome browser and it works ok.
Please I appreciate your help. The Firefox 4 is awesome. I want to use as default browser but I really need the Autoscroll feature.
Thanks

Just as an update to this post, I was playing around with my printer just now. The specific printer issue I was having, when I created this post, was printing a shipping label via PayPal. After you create a shipping label a pop-up comes with the label where you can print. I was able to print a label (the one printed earlier with my dad's macbook air) in the landscape setting, but not the portrait setting. I wanted to see if this issue was persistent with any type of print job, so I printed out the homepage for google. I was able to print it just fine in both portrait and landscape. So, oddly for now, the only issue seems to be printing the PayPal shipping label in the portrait setting. I know this is such a weird and specific issue, but I would genuinely appreciate it if someone could help me figure out what's going on. For now, printing in the landscape setting is fine, but I'd much prefer to ship in the portrait setting. Also, in case it helps, when I printed the label via my dad's macbook air, I was able to print it just fine in the portrait setting. So this problem seems to be with my macbook pro.

My Firefox screen at the top does not look like what you show at your help site, so I can't customize or learn how to do things

I am running Windows 7 Professional and am not adept at using the Windows platform. Firefox on my computer does not look the way it is shown at specific "Help" topic pages, so I can't get the help needed. Three examples: 1. How to click on a link so it opens in a new tab; 2. How to customize the options; 3. How to get rid of the "Ask" web site window.

On Windows, you can switch between a classic menu bar and a compact menu opened with an orange button with the word Firefox.
You can switch between these using one of these methods:
* right-click a blank area of the tab bar and turn Menu Bar on or off
* View menu > Toolbars > Menu Bar
* orange Firefox button > Options triangle > Menu Bar
Does that help?
To get to the tab preferences, you can do this:
orange Firefox button (or Tools menu) > Options > Tabs
To remove the Ask toolbar, you can go here:
orange Firefox button (or Tools menu) > Add-ons > Extensions category
You might still have to do a little cleanup after removing an extension, if it changed your home page, new tab page, search provider, etc. Please describe any remaining problems in more detail.
Hope this helps.

Contact your help desk with this information: cannot create connection file "CitrixID"

Has anyone overcome an issue with logging in to a Citrix server and getting the following message: Contact your help desk with this information: cannot create connection file “CitrixID”? I can log on, but once logged in, the apps available to me will not launch. All worked fine before I upgraded to OS X Mavericks. I do a lot of foreign travel and Citrix kept me connected to the office. Unfortunately, our IT team aren't really "Mac Guys" so they are just as perplexed as I am. I have deleted and deleted Citrix Receiver several times as posts on other sites recommended, but to no avail.

There are some discussions on the citrix forum that may help if you haven't already seen them. Here are two and there are likely more:
http://discussions.citrix.com/topic/325359-reciever-117-cannot-write-connection- file-usersnamelibraryapplication-supportcitrix-receivermodules/
http://discussions.citrix.com/topic/302900-reciever-1143-cannot-write-connection -file-userschristinalibraryapplication-supportcitrix-receivermodules-error-numbe r-30/

My problem is PERSUISTANT HANGING. Your Help guide says go to "Extensions" in Tools Menue Ad Ons & DISABLE - SWITCH PROXY TOOL. But on my screen there IS NO "Switch Proxy Tool" option.

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