My program does not recognize my DVD drive and says, " No burner available". How do I fix this? It worked until one month ago

I have an HP Computer., approximately one year old. Since I bought the program,( about 8 months ago) it had worked correctly, but last month, I could not save projects to DVD because program said, " No burner detected" . Welcome any help as I am trying to convert Family VHS tapes to DVD.

wildbill43
What version of Premiere Elements are you using and on what computer operating system is it running?
Assuming for now you are aiming at DVD-VIDEO on DVD disc and not AVCHD on DVD disc.
We can try at least 3 different approaches to restore Premiere Elements burner location recognition for your DVD/CD burner (assumed not Blu-ray DVD burner).
For now, I am going to assume Premiere Elements 12 on Windows 7, 8, or 8.1 64 bit.
1. Delete the Adobe Premiere Elements Prefs file and, if necessary, the whole 12.0 Folder in which it exists.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then you delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
2. Deactivate the program from within the opened project - in version 12, Expert workspace Help Menu/Sign Out. Then uninstall the program via the usual Control Panel route. Next do a ccleaner run through (regular cleaner and registry cleaner parts) to get rid of leftovers from incomplete uninstalls and reinstalls.
CCleaner - PC Optimization and Cleaning - Free Download
Finally reinstall the program with the antivirus and firewall(s) disabled.
3. Refresh the DVD drivers.
CD, DVD drive not recognized after Adobe application install | Windows
We will be watching for your results.
Thanks.
ATR
Add On...at the onset, please assure that the issue still exists with the antivirus and firewall(s) disabled.

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