My program says that I need to reinstall the program.

My program Adobe Premiere elements has recently been saying that i need to uninstall and reinstall my product. If the problem persists then call adobe. I did and they told me to come here. I have reinstalled it like 10 times... Please help.

macadwd
What is the error 16 or 6 or specific what? I suspect that either is pointing to permissions.
You wrote
If the problem persists then call adobe. I did and they told me to come here. I have reinstalled it like 10 times...
If you have purchased Premiere Elements 12 (latest version), why did Adobe Chat direct you to the user to user forum instead of taking remote control of your computer to troubleshoot the issue? Did they do that and could find no problem? That would be helpful to know in planning troubleshooting strategy.
I prefer not to use Premiere Pro CS6 and CC models to solve Premiere Elements problems.
Does the problem persist with and without the antivirus disabled? What antivirus program does your computer use?
Are you saying that you get the program reinstalled, all is working, but after a computer restart you are hit with this error when you go to open the program?
I ask that because of the way I am reading what you wrote
I am just opening it and it works when i reinstall it but when I restart my computer then it stops working and comes up with a message saying that I need to uninstall and reinstall.
1. Right click the Premiere Elements 12 desktop icon and select Run As Administrator. Make sure you are running the program from a User Account with Administrative Privileges.
2.. Rename the SLCache Folder according to the Premiere Elements how to in the following....
http://atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
Just do the renaming of the SLCache Folder at this time, do not rename the SLStore Folder.
3. If that does not work, then delete the Adobe Premiere Elements Prefs file and, if necessary, the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working from Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
Let us look at the above and then decide what next.
(Please include some of the background information related to your contact with Adobe Chat on this matter.)
Thank you.
ATR

Similar Messages

TS1717 I have uninstalled and restalled the latest itunes version and it still says that I need to reinstall it. Can someone please help me

Recently I installed iTunes on my computer so that I could put music on my new iPad and it was fine, the next day when I went to put some more on it it asked me to download the newest version of iTunes and I did but since then I have been having trouble getting access to iTunes. I have uninstalled and reinstalled the latest itunes version and it still says that I need to reinstall it. Can someone please help me

Hi l.johnson66,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden

I updated the latest version of iOS software on my Macbook Pro and now when I try to open up iPhoto it says that I need to update the latest version. But when I go to update, it says the latest version is unavailable to the U.S. I can't access photos

I updated the latest version of iOS software on my Macbook Pro and now when I try to open up iPhoto it says that I need to update the latest version. But when I go to update on iTunes, it says the latest version is unavailable to the U.S. I wouldn't mind leaving it be but I can't access any of my photos. What do I do?

stuckoncc wrote:
I updated the latest version of iOS software on my Macbook Pro
iOS is on iPhones and iPads.
Are you using an iPhone or iPad?

HT1386 I recently updated and restored my Iphone on a Mac. My music was erased, therefore, I am trying to sync all of the music from my computer into the iPhone, but it says that I need to use the original computer/itunes in order to sync, but it is the s

I recently updated and restored my Iphone on a Mac. My music was erased, therefore, I am trying to sync all of the music from my computer into the iPhone, but it says that I need to use the original computer/itunes in order to sync, but it is the same computer and iTunes account. The error reads: The iPhone, "Name" is synced with another iTunes library. Do you want to erase this iPhone and a sync with this iTunes library? If I click "Erase and Sync," will it delete my contacts, apps, etc?

The following may help: iOS: Device not recognized in iTunes for Windows

HT2534 I have already set up an Itunes account, but it says that i need to review the account. I guess i am not finished setting it up yet. I don't have a credit or debit card, and now i can't figure out how to put in 'none.' How do I do this??? Pleaase

I have already set up and Itunes account, but it says that i need to reveiw the account. I guess i have not finished setting it up yet. But when i go into the payment information it says that i need to fill out the type of credit/debit card that i have. Well, i don't have one! How do i put that i have 'none?' it doesnt even have a 'none' button. PLLEEAAASseeee help me!!! Please:)

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

HT1338 i've been getting an error when trying to play online games saying that i need to have the browser in 32 - bit mode. my browser is in 32 - bit mode but the msg keeps coming up and not running the game

i've been getting an error when trying to play online games saying that i need to have the browser in 32 - bit mode. my browser is in 32 - bit mode but the msg keeps coming up and not running the game

I dunno, that doesn't make any sense to me.
I just shut down and rebooted into the SnowLeopard partition and took a peek at the preference panes. There are only 3 that run in 32 bit only. They are all 3rd party, and none of the prefpanes are non Intel. Like I said, I have never owned a PPC machine. Anyhow, SnowLeopard doesn't even have an iCloud prefpane, or a combined mail, contacts, and calenders prefpane, and the ML security and privacy prefpane is all new as well. The software update prefpane is Intel and 64 bit in both SnowLeopard and Lion.
As to the triple boot, unless I'm totally mistaken, what I have here is, in essence, 3 seperate descrete computers in one box. All using the same hardware. but one at a time. I wouldn't know how to get more than one running at the same time, without using a virtual machine, even if I wanted to. (Which I don't) I do sometimes transfer files from one to another using the shared folder, but other than that, they do not interact. How could ML system preferences be trying to launch prefpanes from a totally different machine?

Why won't this song play even after I authorized the computer? It says that I need to authorize the computer, then I enter my username and password and it says the computer is already authorized. But then the song still won't play. What do I do?

Why won't this song play even after I authorized the computer? It says that I need to authorize the computer, then I enter my username and password and it says the computer is already authorized. But then the song still won't play. What do I do?

Use the Apple ID support -> http://www.apple.com/support/appleid/ - click through the contact information and select the iTunes, etc., hot button. You can have Apple call you or email them.
Clinton

Have misplaced my photoshop elements 10 install disk and now getting a message that I need to reinstall the program. I got the application in dec 2013 as a gift. is there any way to contact adobe by phone to see if i can download it on line ??

I need to contact adobe by phone to see if i can download photoshop elements 10. I have lost my original disk and i am getting a message that i have to reinstall the application !

The installer is available from the Adobe website
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
Download, install then enter your serial number.

My iphone 4 won't connect to my mac. It says that I need to install the lastest version of itune (11.1) but when I try to update itunes it says that I have the current version 10.6.3. Can someone please help!

Hi,
My iphone 4 won't connect to my mac book, it says that I need to install to latest version of itunes 11.1. When I go to itunes and try to update, it says that I have the latest version (10.6.3). Can someone please help me!
thanks

You are probably running OS 10.4 or 10.5 on a PPC Mac. No version of iTunes higher than 10.6.3 is available for these older Macs. I have the same problem, and while I can still use the PPC to sync my iPod, it can't be used to sync an iPhone 4 or higher. The only solution, as I discovered after upgrading to the iPhone 4, is to buy a newer Mac. I was able to get a 2006 MacBook running Lion for under $300, and that has been a lifesaver.

HT1311 How can I delete my account balance of 1.02 US$ (from gift card) so I can purchased new apps using a credit card. It always say that I need to consume the 1.02 $ finest before I can purchase new items

How can delete my account balance of 1.02$ (from gift card) since I want to purchase new apps/items with my credit card. I can't use it anymore since I no longer have the code(lost it) and when I use my credit card, it always mention that I need to redeem the 1.02$ first before I can change to another form of payment

Click here and request assistance.
(66529)

ITunes says that I need to reinstall it

ever since i recently updated my itunes, it now kept saying that i had a different version of quicktime. i reinstalled it or "repaired" it. but i still cannot view itunes and fix it.

Hi Cr33piVespaGrl
ine did that too, and after a while it was ok
Can you still open iTunes? if yes, check the version
Chris
i can't open itunes. it says that i have the quicktime version 7.0d0 and that i need 7.3.0
i've downloaded quicktime like 3 times today and still no avail. >.<

It would appear that there is no longer any support for Acrobat Pro 9 for Mac. I keep getting a notice for updates but when I elect to do so, I get the message that I need to reinstall the program from the original program disks- which I no longer have.

I’m debating whether to can the app, or just ignore, or turn off the updater. Suggestions?

If you are at version 9.5.5 that was the end of the line for Acrobat 9.x. You are correct that Acrobat 9 is no longer supported. Adobe is only supporting Acrobat X and Acrobat XI at this time.
If you need to reinstall Acrobat 9 though you can still download the installer bits here: Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools
Make sure to follow the directions carefully and sign into the Adobe Trials page first with your Adobe ID.

My Microsoft Silverlight just stopped working. It says that I need to reinstall so I deleted all of the files and then tried to reinstall. Now it says that a newer version of silverlight exists already but there are no versions of silverlight in the drive

What should I do?

Those instructions are somewhat out of date. There is no WPFe.plugin. Even these instructions are out of date.
There seems to be two of these "how do I remove and update silverlight" threads going on at the same time. Here's a link to the other one.
I was recommending the same thing over there as here with the same lack of results. So I'll repeat here my last post in that thread not knowing at the time I am writing this whether that suggestion will work:
I only have one idea left. After that you need to do some google searching on "uninstalling os x silverlight". Apparently this has caused problems for a number of folks.
Remove the following two installer receipts:
/private/var/db/receipts/com.microsoft.installSilverlightPlugin.bom
/private/var/db/receipts/com.microsoft.installSilverlightPlugin.plist
/private/var may be invisible on your system so use the Finder's Go To Folder and type (or copy/paste) /private/var/db/receipts/ and click the Go button.

My airport extreme is saying that I need to upgrade the firmware to 7.3.1 but I can't find where to get that download.

I bought a new airport extreme on ebay and it works but as soon as I hooked it up it says I need to update the firmware to 7.3.1 and gives me a link to go to but it won't give me an option for that update. I tried the other updates that it gives an option for but none of them work. Help!

OK, if your Extreme is an original "round" 802.11b/g model you need AirPort Utility 5.6. The problem with that version is that Mountain Lion will refuse to let you install it. Other than that, there is nothing wrong with using AirPort Utility 5.6 and your older Extreme should work just fine with your new MacBook.
This dilemma is easily solved. You simply need to extract the app from the installer package using a package extractor like Pacifist or unpkg. Pacifist is shareware, unpkg is free.
Download Pacifist here: http://www.charlessoft.com/
Download unpkg here: http://www.timdoug.com/unpkg/
Download AirPort Utility 5.6 here: http://support.apple.com/kb/DL1482
When the AirPort Utility .dmg file finishes downloading, open it to expand and reveal the AirPortUtility56.pkg package installer file.
Directions for Pacifist (I do not have screenshots for unpkg but the idea is similar):
Open Pacifist and from its File menu, navigate to the package and open it.
Click the "reveal triangles" until you see AirPort Utility 5.6.app:
Select it and then click Install from Pacifist's toolbar. It will then be installed in your Utilities folder, and you can quit Pacifist.
Mountain Lion will not allow you to delete its existing version of AirPort Utility. Just ignore it. It and the older version (which will bear the unique name "AirPort Utility 5.6") can peacefully coexist. Launch AirPort Utility 5.6 and firmware upgrade options for your older Extreme will be available.
If you happen to have an archived copy of the AU 5.6 app somewhere, such as a Time Machine backup or equivalent, you can simply restore it or drag the app to your Mountain Lion system's Utilities folder instead of resorting to the above procedure. It will run without complaint. It is only the package installer that is the problem.
If you have an older computer with a version of AirPort Utility earlier than 6.0, you can administer it that way as well.

I am rying to un-disable my disabled 4th generation iPodTouch. It says that I need to enter the password on my iPod but my iPod is disabled and says to connect to iTunes. Any help? It won't even show up in the left sidebar. Help?? :/

I am trying to re-able my disabled iPod. It is a 4th Generation iPod touch 8gb. It has a crack screen and the lock/sleep button and the volume buttons do not work. It says in red ribbon on the top of the screen, "iPod is disabled Connect to iTunes". When I connect it to iTunes it doesn't show up in the left sidebar. Instead a message pops up and says, "iTunes could not connect to the iPod 'Madyz iPod' because it is locked with a passcode. You must enter you passcode on the iPod before it can be used with iTunes." What do I do? I would really appreciate help.(: thanks.

If you can't enter the passcode then you have to place the iPod in recovery mode and then restore the iPod via iTunes. For ecovery mode see:
iPhone and iPod touch: Unable to update or restore
Note that this requires using the sleep/wake button. If you are not successful then there is nothing else that I know you can do.

My program says that I need to reinstall the program.

Similar Messages

Maybe you are looking for