My Publisher plugin Open Type Fonts DON'T PRINT iPhoto 6.0.5 (316)

I want to post this problem in the hopes it will save some other people the 7 months of frustration I have gone through with My Publisher.
Apparently, My Publisher is unable to print Open Type fonts. After 7 months of editing and re-editing photos, scanning and re-scanning photos, and placing 13 different orders, someone at My Publisher finally called me to help with the problem. The phone call came after I had emailed Walt Mossberg of the WJS about their total lack of customer service!
After every order I placed, for the same book, was cancelled, I received the exact same form email, which said I have a corrupt photo file/.jpg and I should fix it. I kept telling them that the Mac and iPhoto don't send them any .jpgs, only a PDF file. No matter what I told them, I got the same email in reply—I have a corrupt .jpg.
Once they decided to help me (after almost 7 months), we were able to narrow down the problem within a week. They had me produce the same book on a PC, which I was unable to do because they only have about 4 templates and 6 fonts to choose from and are nothing like iPhoto. I made a book and just randomly inserted all the photos, no text. The book printed fine, proving to My Publisher that there was nothing wrong with any of my .jpgs.
I questioned My Publisher as to why the PC was limited to 6 fonts and were they installed with their BookMaker software and they said "Yes." This led me to believe my problem was with the fonts and they agreed. After talking to them further about fonts, they said they had trouble printing Post Script fonts, but they had printed several books for me that used Post Script fonts. The culprit turned out to be an Open Type font. Once I changed the Open Type font to the True Type version, the book printed perfectly. I don't know if this problem was limited to only this particular font or all Open Type fonts.
I have asked My Publisher to pursue this problem and post information about it on their website so other people don't have to go through all this frustration.
Other than this problem, I have been very happy with all the books I have received from My Publisher. The quality has been excellent. The color is a bit off in a few photos some of the time, but for the most part, the color is quite accurately reproduced, at least to my eye. Hot pinkish/purple colors seem to pose a problem.
Power Mac G4 (Mirrored Drive Doors) Mac OS X (10.4.8) 2GB RAM; Dual 1.25GHz PowerPC G4
Power Mac G4 (Mirrored Drive Doors) Mac OS X (10.4.8) 2GB RAM; Dual 1.25GHz PowerPC G4

Thanks for the information. I hope to place my first order with them. I am searching for others' experiences to make sure I don't make the same mistakes.
Thanks again.

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