My purchase could not be completed in the game

I want buy some gold in Zenonia but I can't complete my purchase. I'm sure I got money in my bank card. So why?

What happens when you try?
Error message?
What does it say?
Any info about your issue?

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HT4009 Your purchase could not be completed in app game

So I've add my Visa card and I have internet the app world let me dl one game and I brought some add+ for the game I was going to buy more and
"Purchases failed" "Cannot connect to Itunestore" I should say I'm using my windows 8 pc to run this itunes store and I can get into Itune store and I can buy music but it just buying add+ for that game I've bought it won't let me buy it so this must be some bug issue

Humm something did happen win my internet went off I had to reset my internet modem a few times and I've hooked up the ethernet cable to the wrong spot >_> it was hot and dark in that room sorry anyhow win I rechecked the game app I went in to try it again and it let me buy a few more add+ then I saw my pc wasn't hooked up so I reconnected the ethernet cable to the right area win my modem kicked in my phone went back to can't connect to iTunes store uhh is my modem blocking my phone? that can't be right...my phone is from AT&T and my Modem is from Qwest maybe but yes I did send Apple support a ticked and they have not responded to me yet overall I'm still having the same issue

Why did my purchase could not be completed?

There is a pop-up box says my purchase could not be completed for the second time in one day.
What do I suppose to do?

If the message also says to contact iTunes support then you can do so via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I can not buy the gem in the "clash of clans" game, It says "My purchase could not be completed". How I can solved this problem?

I can not buy the gem in the "clash of clans" game, It says "My purchase could not be completed". How I can solved this problem?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1657 When I try to rent a movie from iTunes on my Apple TV it says the purchase could not be completed. My password is correct as well as my location and other information. What is the problem?

When I try to rent a movie on my Apple TV it states that the purchase could not be completed. My password is correct and location, user id, and other settings are correct. What is the problem?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have made many purchase on app but when i want to made an in-app purchase of a game, it appears "your purchase could not be completed". i have disabled the restriction already but it still doesn't work. anyone can give a hint or a hand here? cheers~~~

i have made many purchase on app but when i want to made an in-app purchase of a game, it appears "your purchase could not be completed". i have disabled the restriction already but it still doesn't work. anyone can give a hint or a hand here? cheers~~~

http://www.apple.com/support/itunes/contact/

HT4009 I attempted an in app purchase of gems in Clash of Clans. After entering my password I got a pop up saying "Your purchase could not be completed" & directing me to support at this site. I have not found anything here that solves the problem.

I attempted to purchase gems as an in app purchase in Clash of Clans. After entering my password I got a pop up saying the purchase could not be completed & telling me to go to the support page. My settings allow in app purchases. Why am I unable to make in app purchases?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I cannot purchase item via Clash of clan Purchase for Clash of clan game, the message is "Your Purchase Could Not Be Completed"

I cannot purchase item via Clash of clan Purchase for Clash of clan game, the message is “Your Purchase Could Not Be Completed”

If you also got a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

On the App Store I try to purchase an app with an apple card and it says purchase could not be completed?

On the App Store I try to purchase an app with an apple card and it says purchase could not be completed?

Hey Packerz48,
Sounds like you might have an Apple Store Gift Card instead of an iTunes Gift Card.
You can use your Apple Store Gift Card at the Apple Online Store or Apple Retail Store. iTunes Gift Card or iTunes gift certificates are for for purchases on the iTunes Store, iBooks, App Store, and Mac App Store.
via: Redeem Apple and iTunes Gift Cards
http://www.apple.com/gift-cards/
All the best,
Delgadoh

TS1424 When trying to pay for an app, i get the following message: "your purchase could not be completed. For assistance contact itunes support at .." However i cant find tbe remedy at that address. Any ideas ?

When trying to pay for an app, i get the following message: "your purchase could not be completed. For assistance contact itunes support at .." However i cant find tbe remedy at that address. Any ideas ?

You will need to do as the message says and contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1702 I keep getting the message "Your purchase could not be completed" on my iPhone when I try to make purchases for games. How do I get around this?

I keep getting the message "Your purchase could not be completed" on my iPhone when I try to make purchases for games. How do I get around this?

Hbauer60 wrote:
... How do I get around this?
You cannot.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT201209 If I have redeemed my my gift and the balance is updated in the App Store and I still can not down load apps...what could the issue be? I keep getting this error message "Your Purchase Could Not Be Completed". Then it refers me to apple support.

If I have redeemed my my gift and the balance is updated in the App Store and I still can not down load apps...what could the issue be? I keep getting this error message "Your Purchase Could Not Be Completed". Then it refers me to apple support.

If you haven't already contacted iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have a problem I'm trying to buy in a particular application, but show me a message as the picture We have allowed the purchase of applications and still show me message " your purchase could not be completed " for assistance contact itunes

I have a problem I'm trying to buy in a particular application, but show me a message as the picture We have allowed the purchase of applications and still show me message " your purchase could not be completed " for assistance contact itunes

Then do as the message says and contact Apple
ITUNES SUPPORT BILLINGS etc
http://www.apple.com/emea/support/itunes/contact.html or https://expresslane.apple.com/Issues.action

The purchase could not be completed never ending issue

Apple needs to do something at a higher level to solve this problem.
I get the 'purchase could not be completed' error message when attempting to purchase apps on my iPad and my Mac.
Yes, I have tried logging out and back in, and I have ensured that the Apple ID is the same.
Apple refers people to Customer Support, but all they manage to do is do an account reset, which lifts the hold for 5-7 days, only to have it show up again.
FIVE times in four weeks I have had to contact Customer Support. The last time I called, I was told "there was a hold on your account, the supervisor doesn't know why, but it's lifted now." Yet again my purchases are blocked.
Would someone at Apple please pass this issue up to the right people? There are lots of customers experiencing this issue, and it doesn't seem like Customer Support can offer anything in the way of a permanent fix.

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple. If you want to leave feedback about it to Apple : http://www.apple.com/feedback/itunesapp.html

When I try to download something off of the mac app store, It tells me "Your Purchase Could Not Be Completed"

I want to download Final Cut Pro X, but every time I try, it says that "Your Purchase Could Not Be Completed."

hi everyone.. This helps:
This worked for me and I was having the same issue:
Solution
1) Delete the file Macintosh HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
2) Restart OSX
3) Try logging into Mac App Store again.
Hope this helps

My purchase could not be completed in the game

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