My purchase did not fully download from iTunes - now what?
I purchased season two of game of thrones from iTunes. I only received one episode. How do I get the other episodes to download? They are not showing up as available to download - I have used all the help pages currently listed in iTunes help. Now what do I do? I am not spending $44 bucks for one episode and I am not paying again!! HELP??
When you are signed in at the iTunes store, under TV shows > Quick Links, > Purchased > TV Shows , Select relevant show > then tick Episodes & tell us what you can gleen from that.
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Itunes purchased song did not fully download
I bought a song from itunes store and it did not fully download
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one.
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
my album did not fully download. Some songs are cut in half. I went back to redownload and it's showing that I must repurchase. Help!
Did you follow the directions for redownloading?
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I rented a movie and it appears in the video app, but it did not fully download. It does not appear in downloads how do I repair the file?
Did you download it using iTunes for Windows, or did you download it directly to an iOS device?
If you can't find the movie you downloaded on your iPad, iPhone or iPod Touch, check inside your Videos App -
How do i recieve the rest of the song i downloaded if it is saying it did not fully download
A song i have just downloaded did not fully download the song
Hi Attila528,
Thanks for visiting Apple Support Communities.
If you are not able to receive a rescue email to reset your security questions and password:
You'll need to contact iTunes Store support to have your questions and answers reset.
You can find the article with this information here:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
After your password, security questions and answers are reset, I'd recommend providing a new rescue email address:
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
All the best,
Jeremy -
How do i move music from iphone to pc - not all downloaded from itunes store?
how do i move music from iphone to pc - not all downloaded from itunes store?
iTunes includes an option to transfer content that was purchased from the iTunes Store from an iPod or iPhone, but this is for content that was purchased from the iTunes Store only.
With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.
This is one of the reasons why maintaining a backup of all your important data (including your iTunes library) stored on an external drive used for backup purposes only, or on other media such as CD or DVD is so important. -
Followed troubleshooting for "iPhone not found in devices" iTunes and that did not work... Now what?
That's what I tried. The 6 steps and I do not have security software on my phone. iTunes on my Mac is still giving me the warning that I need to download the latest version on my phone, and is not recognizing it in devices, which is the irony because that's what I need to actually update it
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I purchased a guns and roses album from itunes. All songs did nt down load only some. error message said i did not have enough access privledges for the operation whatever that means
This refers to permissions on your computer which must have been changed. Start by using Disk Utility to repair permissions. Then do the following:
Reset User Permissions and ACLs in Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
From the Utilities menu select Terminal. At the Terminal prompt enter: resetpassword. Press RETURN. When the window opens select your startup drive where it says "Select the volume containing the user account:" At the bottom of the window you will see, "Reset Home folder permissions and ACLs." Click on the Reset button. -
Please help us my son purchased a 9.99 upgrade for his game injustice god among us & it did not show up. But it subtracted it from our apple account
Let me know what to do
Thanks happy new year!!
ColleenIf he hasn't received it and the game doesn't have an IAP download opton then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Movie did not download properly now I have. Don't want to delete and may again?
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
Why does not my download from itunes videolibrary start?
Decided to download the movie Cars 2 from itunes yesterday.
Started the download and now it says "waiting" under the icon since yesterday.
Anyone knows about this?Apparently an HDMI cable over 50 feet in length will begin to suffer signal degradation. Does this apply in your case?
Hope this helps -
Guys. Apple had been deduct money from my bank and this is not once only and it's for few times. How can such thing happen when I didn't buy anything from iTunes but apple keep on deduct my money? I buy iPhone just to get scam money when I got my account?
Right now, log on to apple.com, and change your password.
either
somebody else is using your ID to buy stuff -
or have you bought any subscriptions that require monthly payments.
Within a day or two of charging you anything, Apple sends you an email receipt with the detail. Are you getting these? -
Eula has stopped working; put path but did not get and "accept" option now what?
I cannot get Adobe Reader 11.0.02 to work and get the message "Eula is not working" . I searched and performed the recommended path check ie.
C:\ProgramFiles(x86)\Adobe\Reader11.0\Reader -- but got no option to "accept".
Now what do I do?You double-clicked the Eula.exe ?
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How do I backup my itunes account on my old laptop within itunes so I can access on my new laptop. Both are HP's
While the above sorts you out for a one time transfer this is what I would recommend...
Backup the library with this User Tip.
Restore the backup to your new computer using the same tool used to back it up.
Deauthorize the old computer if you no longer want to access protected content on it.
Keep your backup up-to-date in future.
tt2 -
HT201304 In app purchase did not fully load
Has anyone had a problem with in app purchase not downloading completely ?
Hello hombrur
Check out the article on how to resume the download. If you are still having issues with getting your In-App Purchase, then report the issue to the iTunes Store.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.
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