My purchase is gone after changing appleID

Hi all.
Our iPad was first registered to my husband's appleID.
We tried to purchase a child's game using the appleID.
However, since my husband did not remember his verification
questions, I've created my apple ID and purchased the game
using it. When we tried to open the game on iPad. The game
gave us an error message that it was purchased on different
apple ID. So I've deleted my husband's apple ID and registered
the iPad on the new mine one.However, unfortunately I can not
see the purchase that I've done in AppStore.  What should
I do now?
Please HELP!!!

Download Past Purchases  >  http://support.apple.com/kb/HT2519
Delphin080175 wrote:
When we tried to open the game on iPad. The game
gave us an error message that it was purchased on different
apple ID.
Delete that instance of the App and then do this...
Close All Open Apps... Sign Out of the Account... Perform a Reset... Install the App using your Apple ID.
Reset  ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... (But can take Longer..)
Release the Buttons...

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